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Global Dexterity: How to Adapt Your Behavior Across Cultures without Losing Yourself in the Process Hardcover – March 12, 2013


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Frequently Bought Together

Global Dexterity: How to Adapt Your Behavior Across Cultures without Losing Yourself in the Process + The Culture Map: Breaking Through the Invisible Boundaries of Global Business + Expand Your Borders: Discover Ten Cultural Clusters (CQ Insight Series) (Volume 1)
Price for all three: $51.61

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Product Details

  • Hardcover: 240 pages
  • Publisher: Harvard Business Review Press (March 12, 2013)
  • Language: English
  • ISBN-10: 1422187276
  • ISBN-13: 978-1422187272
  • Product Dimensions: 1 x 6.2 x 8.8 inches
  • Shipping Weight: 12.8 ounces (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (41 customer reviews)
  • Amazon Best Sellers Rank: #390,492 in Books (See Top 100 in Books)

Editorial Reviews

Review

“It's a book I recommend highly, particularly to people who are put in non-U.S. cultural situations but have not yet put much thought into the implications.” — Federal Computer Week

“…an important book with wide application to the field of international education.” — NAFSA’s International Educator

“When it comes to cultural competence, there are some big gaps between knowing about, knowing how to, and actually developing and applying the skills to manage self in real situations. Andy Molinsky has provided us with a methodology for bridging into the third and most critical of these steps, and his choice of the word "dexterity" in the title of the book is well chosen... The book is well written and an easy read.” — George Simons—SIETAR France (Society of Intercultural Education Training and Research)

“This book is a quick and easy-to-understand resource for anyone who might find himself in a remotely foreign culture. It might simply save you some unneeded embarrassment, or it might go as far as saving your job.” — 800 CEO READ

“Molinsky presents a succinct method for figuring out how to adapt to new cultural events, such as delivering feedback to Japanese colleagues, interviewing for a job in an overseas country, or participating more successfully in a meeting with foreign executives.” — Global Business and Organizational Excellence

“a very readable and enjoyable primer with helpful tips for cross cultural behavior.” — The International Admissions Officer Bookshelf - Summer 2013, Intead (International Education Advantage)

“This is a one-of-a-kind book on developing cross-cultural insight. Like most subjects, you cannot learn it in one reading. Practice is essential. But Andy Molinsky provides you an excellent start.” — BIZ INDIA

ADVANCE PRAISE for Global Dexterity:

Ted Manley, VP, Total Rewards and HR Operations, Dunkin’ Brands Inc.—
Global Dexterity truly resonates. As an HR executive with over thirty years of experience in global companies, I can see a real advantage in using the book’s tips and techniques to help manage and communicate with people from around the world!”

Steven A. Rochlin, Member of the Board of Directors and Head of Global Advisory Services, AccountAbility; coauthor, Beyond Good Company and Untapped
“Andy Molinsky shows us that successful leaders crack the code of foreign cultures and adjust their behavior accordingly. Then he explains how it’s done. Global Dexterity is an indispensable guide for managing a globalizing world.”

Adam Weinberg, President and CEO, World Learning—
“The future will be shaped by people who can effectively live and work across cultural differences. Andy Molinsky provides a series of simple and effective tools for helping people understand where cultural differences come from and for helping us, as individuals, develop our own capacity to bridge those differences effectively. Global dexterity is an important concept, and this is an important book.”

Mansi Madan Tripathy, Chief Marketing Officer, Shell India—
Global Dexterity provides a clear road map to conquer the quest for cultural diversity, which is critical in today’s flat world. The self-assessments on identifying cultural gaps and working on a personal mind-set to overcome them will prove handy to anyone working in a new cultural environment.”

Matthias Kempf, Director, HR Talent Europe, adidas Group—
“Andy Molinsky does a masterful job of demystifying the challenges one faces working in or with other cultures. His book is as insightful as it is practical. In a world in which you need to both understand and adapt to cultural differences, this is the book to read.”

About the Author

Andy Molinsky is an associate professor at Brandeis University’s International Business School. He specializes in cross-cultural interaction in business settings and has created a popular MBA course focused on cross-cultural adaptation. He has published widely on the topic of cultural adaptation; his work has been featured by a range of media outlets including the Financial Times, the Boston Globe, NPR, and Voice of America.

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Customer Reviews

The book is well written and an easy read.
George F. Simons
Andy Molinsky's book is stimulating, practical and provides the reader with realistic tools and strategies that one can use when dealing with different cultures.
Sunita Sehmi
Global Dexterity is a must read for anyone thinking about or involved in global business or international affairs.
Cambridge

Most Helpful Customer Reviews

Format: Hardcover
As I began to read this book, I was reminded of an excerpt composite that I formulated for my review of Ram Charan's recently published book, Global Tilt: Leading Your Business Through the Great Economic Power Shift. Its title refers to the fact that "the world has tilted. Its economic center has shifted from what have traditionally been called the advanced or Western countries of the northern hemisphere to fast developing countries including China, India, Indonesia, Brazil, and others in the Middle East and even parts of Africa...Wealth is moving from North to South, and so are jobs...The South is driving change. The North is afraid of it...The world is in an inevitable transition to a more even distribution of opportunity and wealth...The global financial system, which h connects the economies of all countries every second of the day, is highly unstable...Many countries below the thirty-first parallel are creating their own rules of the road and executing their growth plans to win jobs and resources for their people...Companies are competing against countries - not just other companies. Northern companies may be building their future competition in exchange for access to markets...The tilt will seesaw along the way...Like it or not, you have no choice but to figure out how to position your business in light of the changes."

According to Andy Molinsky. he wrote this book "because I believe there is a serious gap in what has been written and communicated about cross-cultural management and what people actually struggle with on the ground.
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12 of 14 people found the following review helpful By D. B. Hopkins on March 20, 2013
Format: Kindle Edition Verified Purchase
This is a good book for the guy who has just been assigned to Singapore, but has never been outside of Nebraska. The ideas are not bad, but are a long ways from imparting "Global Dexterity," as if this could be done in a "how to" book. I will give him two stars for the effort, and decent writing. However, the intercultural advice barely skims the surface of this highly complex and value-based topic. Cross cultural skills come with intense self-reflection, and start with examining the baggage of values, attitudes & beliefs that we lug around. This is neither a fun, nor an easy process. In fact it is usually quite painful to realize what "klunkers" we are viewed through the cultural looking glass. Most important, it goes "Beyond Intelligence," as Donald Watt (Experiment in International Living founder) put it. In spite of the reservations expressed here, I recommend this book to newcomers and new cultural travelers. There is nothing inherently wrong with what he suggests, and the vignettes are entertaining. Enjoy and learn, but know that this a "taster" for the real thing. If you are about to go down the cross cultural rabbit hole, read a well-written personal account that will get you inside the cultural context, or better yet, join the Peace Corps. It's all about intelligent reflection upon experience.
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6 of 6 people found the following review helpful By Michael Boyer O'Leary on March 9, 2013
Format: Hardcover Verified Purchase
Andy Molinksy has written one of (if not *the*) most lucid books on navigating the international cultural divide. As business continues to become more global every day, and as success depends increasingly on being able to adapt successfully to new cultures, the practical advice in "Global Dexterity" could not be more timely or useful. Molinksy has done an admirable job blending his own academic research, experience teaching, and practical examples to provide readers with a eminently grounded and extremely accessible guide.
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4 of 4 people found the following review helpful By George F. Simons on July 11, 2013
Format: Hardcover
When it comes to cultural competence, there are some big gaps between knowing about, knowing how to, and actually developing and applying the skills to manage self in real situations. Andy Molinsky has proveded us with a methodology for bridging into the third and most critical of these steps, and his choice of the word "dexterity" in the title of the book is well chosen to express the fact that we become effective when we have learned how to develop "muscle memory" to respond to real situations in intercultural management and in life, when on strange turf. It is about translating knowledge into behavior and acquiring the habits that make us good at it.

The insights Molinsky provides are not so much about how cultures differ, though the stories he tells make the reader fully aware of the dynamics of these differences. Certainly, one must know and recognize difference, but the book's key inisights are more about how we function wholistically in the circumstances in which we find ourselves. Global Dexterity is a workbook and the work is up to the user.

Molinsky helps us identify our own "culture code" and that of others, differences in what he calls prototypical thinking and behavior, which may belong to a people, to a place or a to situation, or to all three at a given moment. In other words, the "detective" work of sniffing out the rules for what is seen as appropriate behavior in a specific cultural setting. The now online Cultural Detective, though not explicitly mentioned, is a good tool for this work. Also, "Culture code" as used here, should not be limited to the Jungian approach for decoding cultural discourse developed by Clotaire Rapaille, for those familiar with it, though it is also a relevant form of investigation.
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