The Global Diversity Desk Reference: Managing an International Workforce [Hardcover]

Lee Gardenswartz (Author), Anita Rowe (Author), Patricia Digh (Author), Martin Bennett (Author)

Book Description

Publication Date: June 30, 2003 | ISBN-10: 0787967734 | ISBN-13: 978-0787967734

Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations that want to succeed in the worldwide marketplace by maximizing the potential of all their employees. You'll discover how to increase effectiveness in managing diversity at three levels--the individual, interpersonal, and organizational. You'll also get the practical tools, concrete suggestions, and pragmatic methods you need to successfully manage a global workforce and create and align organizational systems, policies, and practices with the requirements of an international workforce.

Editorial Reviews

Review

"I highly recommend The Global Diversity Desk Reference. I've already recommended the purchase of this book to several clients." (Training Media Review, 6/11/2004)

Review

"This book provides amazingly rich sources of conceptual models, practical guides and training tools to lead, manage, facilitate, and coach an intellectual diverse workforce for higher creativity and performance in global business. The dance between the perspectives of the four highly seasoned authors is reference for international practitioners and a large collection of intriguing materials for academicians. I recommend the book without reservation."
— Kichiro Hayashi, professor, Intercultural Management and Communication, Graduate School of International Management, Aoyama Gakuin University, Tokyo, Japan

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Product Details

• Hardcover: 512 pages
• Publisher: Pfeiffer (June 30, 2003)
• Language: English
• ISBN-10: 0787967734
• ISBN-13: 978-0787967734
• Product Dimensions: 9.3 x 7.1 x 1.7 inches
• Shipping Weight: 2.6 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #378,048 in Books (See Top 100 in Books)
  • #81 in Books > Business & Investing > International > Exports & Imports

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars A Must Have!, September 21, 2003

By 

M. Khalil Islam-zwart (Spokane, WA United States) - See all my reviews
(REAL NAME)   

This review is from: The Global Diversity Desk Reference: Managing an International Workforce (Hardcover)

Gardenswartz, Rowe, Martin, and Dingh hit it well with this one. All of these powerful writers and trainers bring their energy and experience to the page with this must-have for interculturalists and diversity trainers, domestic or international. With a strong goal of helping trainers tap personal, interpersonal, and organizational aspects of diversity and change, this book is a wonderful tool filled with powerful and practical exercises and tools for training and working with groups.

Written very practically and conversationally, it is as if the authors are sitting with you as they discuss their tools. And included with the book is a CD ROM with activities from each chapter in multiple formats for your use. I highly recommend this book and am pleased to have it on my desk.