| Brand Name: | Go Video |
| Color Name: | black |
| Brand Name: | Go Video |
| Color Name: | black |
Product Details
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Most Helpful Customer Reviews
6 of 6 people found the following review helpful:
1.0 out of 5 stars
DO NOT BUY GOVIDEO,
This review is from: Go Video DP 6240 6.2-Inch Portable DVD Player (Electronics)
DO NOT BUY ! GOVIDEO portabld DVD player breaks after limited use and this company should be called NOGOVIDEO. You will have absolutely no customer service, you might receive a reply by e-mail if the feel like it and no one answers the phone unless you are willing to be on hold for 15 to 20 minutes or more. STAY AWAY FROM NOGOVIDEO !
3 of 3 people found the following review helpful:
2.0 out of 5 stars
Worked for 1 year. Tried to Replace w/ no help from GoVideo,
By Mr. Six (Memphis, TN) - See all my reviews
This review is from: Go Video DP 6240 6.2-Inch Portable DVD Player (Electronics)
I actually had no problems with this unit for a year. I REALLY liked it, until one day I grabbed the wrong AC adapter (of LOWER voltage) and plugged it in for like 15 seconds. After that the AC power never worked again. The battery, like other reviews state, only works for about 15 - 20 minutes when fully charged.
I wrote an e-mail to the GoVideo customer service and after a week, no reply. Then I called GoVideo and waited 20 - 30 minutes for someone to answer. They told me they would fix it for $90 IF I STILL HAD A RECEIPT! Who keeps a receipt for a year?? Oh yeah, the customer service was not only a long wait, but kinda rude. It was completely my fault that the AC outlet no longer works & I guess if the price was right I buy another one of these DVD Players. I never really used the battery, I prefered just plugging it into my car's AC outlet, so the extemely short battery power span didn't bother me. However, due to the poor customer sevice by GoVideo, I just went down to Wal-Mart and got a new player for less that came with a warranty that covers any & all damages.
3 of 3 people found the following review helpful:
1.0 out of 5 stars
Buyer Beware!!!,
By
This review is from: Go Video DP 6240 6.2-Inch Portable DVD Player (Electronics)
Although I purchased a different unit, the GoVideo 8440 Portable DVD Player, it played exactly 6 movies before dying. GoVideo replaced it with a refurbished model, which arrived in non-working condition. I received a THIRD replacement unit (new)from GoVideo, which failed within minutes out of the box. Please note that I have since discovered that GoVideo Inc. is NOT a member of the Better Business Bureau of Central/Northern Arizona and has MULTIPLE complaints against the company. Purchase at your own risk!!
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