Customer Reviews

Go Video T2040 20-Inch LCD TV

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ABSOLUTELY HORRIBLE CUSTOMER SERVICE.....my LCD TV blew out 2 months after purchasing it and I sent it back to the company and its been over a month and half that I haven't gotten a replacement TV back as it was promised to me and as it was covered under the warranty....they DO NOT reply to your calls....even if you call them up, you are on hold for about 30 minutes.....if you get through them, they will put you on hold again and will tell you that they have to get back to you on this matter and that they will call you back within a day.....YOU WILL NEVER GET A CALL BACK....so after 4 days passes bye, you call them up again and guess what???....same story...."WE WILL HAVE TO CALL YOU BACK ON THIS MATTER"....for the last 3-4 weeks, calling them has become a part of my daily routine....i've even left a voice mail on the surpervisor's line but NEVER got a call back....the customer serivce representative change their stories real fast and come up with an excuse like "oh we are waiting on replacement acessories cable".....so i told them that i dont want those RCA cables or any other cables that it comes with...just send it to me with a remote only....and guess what?? they are back to their original line that they are very well trained for "WE WILL HAVE TO CALL YOU BACK ON THIS MATTER".....IF I DON'T GET A CALL FROM THEM IN THE NEXT DAY OR TWO, I AM TAKING THIS MATTER LEGALLY AND NEXT TIME THEY WILL HEAR FROM MY LAWYERS.

EVERYONE OUT THERE, I WOULD RECOMMEND NOT TO BUY THIS PRODUCT OR ANY OTHER PRODUCT FROM GOVIDEO EVEN IF ITS A COAXIAL CABLE