I purchased this crate for my 5 month old golden doodle puppy. I like the crate overall but unfortunately the door is extremely difficult to close. In order to close the door of the crate, the door mechanism needs to be lifted first while open, after lifting the door up 3 inches or so you need to swing the door closed, then you need to push down the door behind the side brace of the door and after all of that you push the lever across and through the hole. The door on this cage is so difficult to lift up and push down that I had to give it 3 stars. I am not sure if my crate is defective or if it just takes time to work itself loose. Either way, for almost 100 dollars (including shipping), I would expect it to function properly right out of the box.