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Product Features
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Product Details
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Product Description
GoPetClub produces pet products and simply offer the widest variety of cat furniture on the market. With our own manufacturer we carry exclusive design cat trees and pet related products that make us a one stop pet supply marketplace. Product Description: Provide shelter anywhere you go! Portable compact and lightweight kennel or shelter, features water resistant heavy duty polyester with PVC backing. Screen mesh door provides secure confinement adjustable ventilation on all four sides. Great for indoor and outdoor use. Portable pet home is the perfect travel companion for pets and pet owners on the go. When folded, pet home takes up 93% less space and 44% lighter. It also folds to less than 2 inch thick which allows easy storage at home or on the road. Windows with roll-down cover on all 4 sides Removable lambswool floor pad for comfort
Customer Reviews
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful:
3.0 out of 5 stars
Nice, but way too big,
By
Amazon Verified Purchase(What's this?)
This review is from: GoPetClub 48" Dog Cat Portable Travel Bed House Pet Crate Cage Kennel AG48 (Misc.)
I purchased this for my "grand-dog" a 50 pound Bearded Collie. The description of the large said for 50 pounds and above. It should have said for 100 pounds and above. It is huge! I could fit and sit in it comfortably along side the 50 pound dog. My son who is well over 200 pounds easily fit inside. It is much to large for what I had in mind and it cost a small fortune to ship. My son and daughter-in-law tried to see about exchanging it for a smaller one, but the shipping to return it was going to cost more that buying the new smaller one. Be careful when ordering.
2 of 2 people found the following review helpful:
1.0 out of 5 stars
Be careful - you won't be willing to return it!,
By Lindsey Akin (Sunnyvale, CA United States) - See all my reviews
This review is from: GoPetClub 48" Dog Cat Portable Travel Bed House Pet Crate Cage Kennel AG48 (Misc.)
The product itself is great - well constructed, folds away nicely etc. BUT - and it's a big but - at time of writing, the photos are misleading. They have the same images no matter what size you are looking at.
We 'wish-listed' an inappropriate size because it looked right in the picture. So my mother-in-law buys it for our pooch, and it's too big. I took it to the post office, and its $90 to return it. Hubby took it today to UPS, and they quote $55 (not sure how its $25 to receive it via UPS, probably some sort of company bulk discount). Not worth it, so now we are going to try to sell it on Craigslist, if that doesn't work, we'll be donating it to our local shelter or something. So that is the $95 that my MIL spent on product and shipping just gone essentially, she'll be upset because she loves her grand-dog and likes to get him nice things. Customer service at Go Pet Club is appalling. I tried phoning multiple times, on different days and times, and the number (listed on Amazon) doesn't work - just get the fax tone every time. I emailed instead, asking about how refund/exchange would work since it was a gift but we were going to get the replacement to save my MIL the hassle, also asking for advice on which size to buy, giving my dogs breed and size. All I got back (to be fair, on the same day) was a copy and paste of the returns policy. NOTHING about what size would be appropriate, nothing about the specifics of our return - which we're not even doing now because the shipping is so expensive: product only refund $70 - shipping cost $55 = essentially $15 back - better to sell it or I'd rather donate it. Putting your dog in a crate that is too small is cruel, buying a crate that is too big is pointless because your dog won't feel safe or comfortable in it and so won't willingly go in it - so it either sits there as a big waste of money or you have to force them into it. Getting the right size is very important, and something they need to give more guidance on. I found the size measurements on their own website (buy on Amazon, the price difference is insane, or better yet, give your hard earned dollars to a better company) and got a yardstick to start virtually building it around my dog to work out the best size to get him. Ordered it, and they sent an automated email asking for a good review. So I sent a second email saying that I was very disappointed in their very sub-standard customer service since their phone number doesn't work and they don't answer emails properly, and because of their inaccurate pictures and lack of information we're out a lot of money - that could have been spent instead on toys and treats for him! Guess what, I've not heard back from them. Wish I could say I'm surprised. So they have got 2 purchases instead of 1 out of us, but never again will I use this company. If it wasn't for the fact that our replacement shipped already, I'd be canceling the order. (Review placed on page for every size as relevant for every size).
1.0 out of 5 stars
Falls right over,
By
This review is from: GoPetClub 48" Dog Cat Portable Travel Bed House Pet Crate Cage Kennel AG48 (Misc.)
I have purchased soft folding crates like this from Drs Foster Smith and Remington. Those are sturdy crates. I bought this from Go Pet because it was slightly bigger. But it has no metal stabilizing bars like the other 2 crates. The dog inside can knock it right over. And what they are calling a pad is just a fuzzy cloth glued to wood. And the other reviewer was right - can't return to them.
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