Customer Reviews

GoVideo DP7240 Off-Road Portable DVD Player with 7-Inch Widescreen LCD

5 star:		(1)
4 star:		(2)
3 star:		(4)
2 star:		(1)
1 star:		(10)

 

 

Although I purchased a different unit, the GoVideo 8440 Portable DVD Player, it played exactly 6 movies before dying. GoVideo replaced it with a refurbished model, which arrived in non-working condition. In addition, the original 90 day warranty is still in force, GoVideo refused to extend it to the refurbished unit. Sitting on hold now with customer service waiting for a answer... I heartily recommend NOT BUYING any GoVideo products unless you are prepared for wasted money and time on hold with customer service.

This product is a piece of garbage and the customer support from GoVideo is pathetic. I purchased this product last November for my child's xmas present. Several times it just stopped playing, then resumed working a few minutes, hours or days later. Finally just before the warranty ran out it quit altogether. I contacted GoVideo for support, no easy feat as I waited on hold 45 minutes to 1 hour after no response by email (including 2nd and 3rd emails) for 1 month. They told me my only option was to send the unit back and pay $89.95 for a "labor charge" and they would send a new replacement. The replacement arrived yesterday, worked for about a minute and died. I am totally disgusted with this product and company. I would never purchase another product from them again.

I had minimal expectations for this product: that it run for long enough to view one movie in its entirety with a decent picture and audible sound. Well, the picture and sound were fine, but that doesn't do much good if the battery won't let you finish your movie. The manual states the battery should last 2.5 hours, but I found it to be more like 1-1.5. Then, I tried to contact GoVideo customer service and received an automated reply, which was unhelpful. I tried again, and they never responded. Luckily, amazon accepted the product for a refund since it was defective. Save yourself a lot of trouble and get something else.

I don't have this particular device, but I intend this as a public service to anyone purchasing any "GoVideo" products. I've owned two GoVideo products in my life; one of the first dual VCRs they introduced and a portable DVD player. Within months of purchasing the DualDeck recorder, it developed a nasty habit of failing to eject tapes. I would literally have to remove the back panel of the deck to remove tapes. I kept it, and used it like that, at one point simply leaving the deck open, until it finally failed completely 10 years later, still 5 years short of the Quasar VCR I purchase 10 years before the GoVideo device. Do the math.

More recently, and more inline with this forum, my dad gave my son a GoVideo portable DVD player, model GVP-5850. Within 6-months of very, non-continuous use (we have a player in the van), it no longer loads DVD's. I think my son watched a grand total of four movies on it before it failed.

Maybe others have had more luck with GoVideo products than I, and if so, congratulations. But for those considering a GoVideo purchase, keep your receipt, register the product, and pay close attention to the warranty period. You might also consider an extended warranty, if offered.

I bought a GoVideo DP7240 player that quit playing DVD's after three months of very limited use. Multiple calls to their pathatic customer service center only yielded fustration and a complete slap to the face by demanding a $90 replacement fee for a refurbished, replacement unit. Do not waste your money on any GoVideo products. GoVideo markets poor quality products only to rip-off consumers.

I DO NOT HAVE A LOT OF EXPERIENCE WITH THIS TYPE OF EQUIPMENT. MINE WORKS JUST FINE. BUT, THE BATTERY DOES NOT WORK AT ALL. IF YOU WANT TO BUY IT TO KEEP IT CONNECTED IN YOUR CAR OR AT HOME, FINE, BUT DO NOT EVER BELIEVE YOU WILL BE ABLE TO USE IT TRAVELLING (BY PLANE, BUS FOR EXAMPLE). BATTERY LIFE IS OF ABOUT 45MIN TO 1 HOUR. TOTALLY DISAPPOINTED WITH THIS EQUIPMENT BECAUSE OF THAT.

I also read a positive review in CNET and bought this - it started being flaky after about 2 months, and it's completely dead now at 4 months. I wish I read the Amazon customer reviews before buying it. Whoever gave this 5 stars either works for GoVideo or hasn't used it for long before rating it.

I will not buy another GoVideo product again.

I purchased this item and gave it as a Christmas gift (2005). It broke after only 5 days. Because I bought it on line, I can't just return it for a refund. I read a positive review of this item on the CNET website and ordered it. Then I read the negative reviews on this site. CNET should be held accountable for not giving truthful information about this product.

I bought this Portable device about 8 months ago by way of a lot of research. Any small amount of research will tell you a lot of Portable DVD Players are prone to quirks and breakage. This portable DVD player however is one of the best I have found under $300.00.

It has a rugged rubber exterior that helps to protect it and keeps it from sliding on smooth surfaces. It also acts as a shock absorber if it were to fall.

The screen is really sufficiant for a portable DVD player. About 7". The color and contrast dials aid greatly in finding the perfect tone on the screen. The remote control is small but allows easy placement in a storage bag or carrier.

This is a great portable that feels tough and strong to the touch but isn't too bulky.

I would have given it more stars and would do a great injustice to this review if I were to not mention this portable's greatest short-coming. This portable has a bad design as far as power. Though the battery life is sufficient and though it does come with an automobile power adapter, it fails to have an AC power adapter that allows you to plug into the wall, if your battery power were to fail.

This is a small short comming howerever as most people that use portables use them on an airplane, automobile, or other locations where AC power is not readily available anyway. However, I have found out that you can buy new batteries, and AC adapter from the manufactuer.

All in all this is most likely the best portable DVD player you can get for the $100.00-$300.00 price range.

Correction as of 06/28/05:

Well, I can uprate the stars now as I have found out that you can actually use the power cord intended for the battery "recharge" and place it directly into the side of the DVD player. Sorry for messing that up, I just never noticed it untill my friend pointed it out to me. "*****"

I own this portable DVD player and really enjoy it. 7" screen is sufficient. (I would not recommend buying a smaller screen.) Picture guality and sound are both very good. This portable DVD player feels more substantial and less fragile than many on the market. I have no complaints. There are better portable DVD players on the market, but you will pay much more for them. This has to be one of the best that you can get for under $300. Battery life is a little less than advertised (as with all portable DVD players). I get just over 2 hours from the battery before it needs recharged.