Customer Reviews

GoVideo DV2140 DVD/VCR Combo Player/Recorder

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(5)

 

 

I would stay away from this company. I live in AZ and would like to support them but...I bought this unit and it stopped playing DVD's after a couple weeks. They are not returning my emails and their phone maze is unacceptable.

DVD only plays 1/2 of my rented DVD's, the rest get a "DISC ERROR". I've only used it around 6 times. It's out of warranty, so I'm stuck. I should have used it more right away.

I bought this equipment less than a year ago for one of the bedrooms of our new Bed and Breakfast. The machine has been used no more than 10 times and was never able to read most of the DVD of our collection. I called customer support and was able to speak with a real American (Congratulations to Go Video for this). He told me to clean the lenzes with a special disk that could be bought at Radio Shack which I did. But the reader kept skipping tracks randomely even after the cleaning. I called Customer Support again and the told me that they would exchange the machine for $59.99 plus shipping charges. What a highway robbery. I'll just take it to our dump, write off the cost of the machine and will buy a Panasonic.

I purchased this GO Video unit specifically to play DVD recorded in the DVD+R and DVD+RW formats. The Amazon.com technical information states that this item is capable of playing these formats. However, the owners manual that comes with the machine only lists the DVD-R/RW formats and even then states that some of those may not play.
As it turns out, I was unable to confirm even these capabilities as the DVD player would not even play any of several commercial DVDs without locking up with a frozen display that no button on the remote or on the face of the unit could affect. Only turning off the power and restarting would allow some control to be restored.
I have returned the unit as unsuitable for my needs.

This company is a JOKE! No customer service phone and nobody wants to answer my emails either. If the product has a warranty, what good is it if I can't get anybody to answer my calls? By the time I reach somebody it will be out of warranty! The DVD player worked about 2 weeks (max) and we take the top off and put it back on & it might work sometimes and sometimes not. What a joke--DON'T buy GoVideo--not worth your money.

I had read in the past Govideo had the worst record when it came to reliabilty and repairs on their products. I also hoped they had since improved their product line. Unfortunately they have not not.
I bought this unit at Costco for $88 thinking I would at least (at least!) get a decent player for my bedroom. How wrong I was!
at first everything worked fine and I was happy. The dvd player was a little clunky and noisy, as was the vcr, but it worked and played great.
After a few months the dvd seemed to get noisier, eventually it stopped playing altogether. I opened the unit and discovered the disc drive was no longer spinning the disc. Manually spinning it would get it going temporarily, but then it would wind down again and stop.
It now is a spare vcr and I've bought a new dvd/vcr combo player, a Toshiba. At least the vcr is still usable and I didn't really pay more than I would have for a standalone vcr.
I will not be buying any Govideo products again.
UPDATE: 11/2009.
The Toshiba is now history too. Avoid any and all DVD/VCR combos!

Support products made in the USA.

This compnay deserves respect because its products are A+ quality.