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God's Hotel: A Doctor, a Hospital, and a Pilgrimage to the Heart of Medicine [Hardcover]

Victoria Sweet
4.8 out of 5 stars  See all reviews (101 customer reviews)

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Book Description

April 26, 2012 1594488436 978-1594488436 1

San Francisco's Laguna Honda Hospital is the last almshouse in the country, a descendant of the Hôtel-Dieu (God's hotel) that cared for the sick in the Middle Ages. Ballet dancers and rock musicians, professors and thieves-"anyone who had fallen, or, often, leapt, onto hard times" and needed extended medical care-ended up here. So did Victoria Sweet, who came for two months and stayed for twenty years.

Laguna Honda, lower tech but human paced, gave Sweet the opportunity to practice a kind of attentive medicine that has almost vanished. Gradually, the place transformed the way she understood her work. Alongside the modern view of the body as a machine to be fixed, her extraordinary patients evoked an older idea, of the body as a garden to be tended. God's Hotel tells their story and the story of the hospital itself, which, as efficiency experts, politicians, and architects descended, determined to turn it into a modern "health care facility," revealed its own surprising truths about the essence, cost, and value of caring for body and soul.


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God's Hotel: A Doctor, a Hospital, and a Pilgrimage to the Heart of Medicine + How We Do Harm: A Doctor Breaks Ranks About Being Sick in America
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Editorial Reviews

Review



A Barnes & Noble and San Francisco Chronicle Best Nonfiction Book of 2012

“Transcendent… readable chapters go down like restorative sips of cool water, and its hard-core subversion cheers like a shot of gin… God’s Hotel [is] a tour de force… Others have written about the relationship between time and medical care with similar eloquence and urgency, but the centuries of perspective that Dr. Sweet brings infuse the point with unforgettable clarity.” –The New York Times

“A radical and inspiring alternative vision of caring for the sick.” –Vanity Fair

“Engaging… You might not expect a book about San Francisco's most downtrodden patients to be a page-turner, but it is. With its colorful cast of characters battling the tide of history, God's Hotel is a remarkable journey into the essence of medicine.” –San Francisco Chronicle

"Victoria Sweet writes beautifully about the enormous richness of life at Laguna Honda, the chronic [care] hospital where she has spent the last twenty years, and the intense sense of place and community that binds patients and staff there. Such community in the medical world is vanishingly rare now, and Laguna Honda may be the last of its kind… God's Hotel is a most important book which raises fundamental questions about the nature of medicine in our time. It should be required reading for anyone interested in the 'business' of healthcare – and especially those interested in the humanity of healthcare." –Oliver Sacks, M.D. author of The Man Who Mistook His Wife for a Hat and The Mind's Eye

“A beautifully written and illuminating book… [Sweet’s] metaphors are poetic and hint at the mystical, but then she pulls back with the educated eye of a scientist… For both the agnostic and the believer, Sweet pinpoints the element of medicine that makes it a calling rather than a job: the unique and sustaining love that is sparked between a doctor and patient.” –Jerome Groopman, The New York Review of Books

"Sweet's warm, anecdotal style shines… The author's compelling argument for Laguna Honda's philosophy of 'slow medicine' will make readers contemplate if perhaps the body should be viewed more as a garden to be tended rather than a machine to be fixed." –Kirkus (reviewed as a Best Book of 2012)

“Captivating… with this humane and thoughtful work, Sweet joins physician-authors such as Oliver Sacks, Jerome Groopman and Abraham Verghese.” –The Dallas Morning News

“[A] watershed book ...Vital, exquisitely written, and spectacularly multidimensional, Sweet’s clinically exacting, psychologically discerning, practical, spiritual, and tenderly funny anecdotal chronicle steers the politicized debate over health care back to medicine and compassion. –Booklist (starred review)

“Visionary… thoroughly subversive in all the best ways… This book’s lessons and conclusions should challenge doctors, nurses, hospital administrators, and policy makers to stop and rethink their core beliefs.” –Journal of Health Affairs

“A remarkable, poignant portrait of a committed physician on a quest to understand the heart, as well as the art, of medicine… A marvelous, arresting read.” –Library Journal (starred review)

“[Our] healthcare system might function a lot better if every single American citizen, healthcare professional, politician and legislator would read Victoria Sweet’s insightful, beautifully written and moving book.” –Bookpage

About the Author

Victoria Sweet has been a physician at San Francisco's Laguna Honda Hospital for more than twenty years. An associate clinical professor of medicine at University of California, San Francisco, she also holds a Ph.D. in history and social medicine. To learn more about Victoria Sweet and her work, please visit www.victoriasweet.com.

Product Details

  • Hardcover: 384 pages
  • Publisher: Riverhead Hardcover; 1 edition (April 26, 2012)
  • Language: English
  • ISBN-10: 1594488436
  • ISBN-13: 978-1594488436
  • Product Dimensions: 9.1 x 6.2 x 1.6 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (101 customer reviews)
  • Amazon Best Sellers Rank: #51,654 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews
55 of 57 people found the following review helpful
5.0 out of 5 stars A Journey To The Heart And Soul Of Medicine April 26, 2012
Format:Hardcover
I'm a physician who was fortunate enough to have received an advance copy of Dr. Victoria Sweet's "God's Hotel." This is the true story of an internal medicine physician and her experiences at Laguna Honda Hospital, a place where doctors aren't constrained by the economic stressors of practicing modern medicine. Patients often stayed for months at a time, as their medical problems were addressed by looking at all facets of their being, not just lab results or x-rays. Her book describes in wonderful detail the concept of "slow medicine," where doctors and nurses write their chart notes longhand and have the time to review all aspects of their patients' health, without worrying about the three patients in exam rooms still waiting to see them. Whereas current medical administrators may consider this idea archaic and unrealistic, the stories of the many patients who benefitted from this methodical, holistic approach to treating patients are truly moving and affecting.
Unfortunately, like most things in life, Laguna Honda eventually succumbs to the pressures of modern medicine, as "Heath Care Efficiency Experts" are hired to come in and make the place more profitable and efficient. While they help make the hospital shinier and more modern, the care of the patients suffers, and this old-fashioned, loving approach to practicing medicine finally disappears altogether. Dr. Sweet writes about these changes in a sobering tone, yet it's a testament to her writing skills that the reader is always infused with hope. "God's Hotel" is a really nice, eye-opening read with writing that reflects the care Laguna Honda gave its patients.
Overall, "God's Hotel" is one of my favorite recent medical memoirs. This past year has been great for fans of this genre, so if you like this book I'd recommend two others that would serve as great companions.
In Stitches is an immensely entertaining read about one doctor's journey through medical school. It's one of the only medical memoirs that's made me laugh out loud, shed a few tears, and reminesce about my years as a young doctor-to-be. It's my favorite of the past year.
Dr. Meghan Weir's Between Expectations: Lessons from a Pediatric Residency is a really interesting memoir about a young pediatrician and her experiences in residency and overseas. I highly recommend this book for readers interested in pediatrics.
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29 of 31 people found the following review helpful
5.0 out of 5 stars God's Hotel April 28, 2012
By obsteve
Format:Hardcover|Amazon Verified Purchase
I learned about God's Hotel from a blog by Dr. Danielle Ofri, one of my favorite medical essayists. She wrote the essay several days before the book was available and I got it as soon as I could order it and was definitely not disappointed. Dr. Sweet is an internist who was looking for a hospital in which she could work part time while pursuing graduate studies in the history of medicine. She found Laguna Honda hospital,probably the last almshouse in the country, caring for the castoffs of society in the way that medicine should be practiced....slowly, with attention to detail and individual caring for each patient.
She speaks of her triumphs and tragedies and of what she has learned from her patients. I have often felt that as a physician, I have learned as much from my patients as I have given them. I went to medical school in the Midwest at a time when you could still give that care that Dr. Sweet discusses. A place not unlike hers, in a building that was about a hundred years old with the occasional bat flying down the corridor on the top floors. I learned as she has, the incredible healing power that sitting with the patient and listening to concerns, fears, nuances of tone and voice could not only help healing but lead to the correct diagnosis.
I expected somewhat of a slow read but was delighted to find that her book is a page turner and written in an easy,lighthearted way but very authoritatively.
A great book and experience.
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13 of 14 people found the following review helpful
5.0 out of 5 stars What we lost and gained from modern medicine July 13, 2012
Format:Hardcover
Dr. Sweet's memoir, like her diagnoses of some of her patients, has multiple independet but interacting parts. In part it is about her work in San Francisco's Laguna Honda Hospital, a public facility which is a direct intellectual descendent of the medieval almshouse. The second part is her study of the medical writings of Hildegard of Bingen, a 12th century Germany nun(and abbess) better known for her mystical religious writings. The third strain, which appears towards the end of the book, is about how her experiences walking the Santiago de Compestela pilgrmage in Spain, changed her thinking. As the descendent of an almshouse, Laguna Honda is now a very rare institution in the United States. Basically it has served (this may change) as a free, public hospital for those with chronic conditions. The emphasis on caring for people who aren't likely to get better distinguishes Laguna Honda from the public county hospital in San Francisco, which is supposed to treat acute conditions, after which if need be the patients will be transferred to Laguna Honda. Although Laguna Honda does have many patients with drug abuse problems and mental illnesses, it is not set up (no locked wards, etc.) to deal with violent or severely mentally ill people

The characterization of Lunga Honda as a hospital for the chronically ill may not hold true in the future. In conjunction with the completion of a new building in the last couple of years, Laguna Honda may become a facility focusing on the mentally ill and homeless, though the new building was not designed with those patients in mind. Those patients who are not mentally ill or homeless are supposed to be speedily rehabilitated (see page 325, not doubt released to the community (which may very well mean released to a Single Room Occupancy hotel on skid row). It will certainly house fewer patients. Part of the reason for this change lies in the budget problems of San Francisco, which in additon to Laguna Hospital has a public county hospital and a mental health facility to fund. The lawsuits and investigation mentioned below also played a part.

Dr. Sweet ended up at Longa Honda because at the time it was the only place she could practice medicine part-time. She wanted to work part-time in order to carry out serious academic research on Hildegard of Bingen. Her interest in Hildegard was a result of an experience in medical school, where she witnessed the autopsy of a man who had been her patient. Something seemed missing in the autopsied body; that something was a soul. The experience got her to wondering if medicine had always been the mechanistic affair it now was. It may be relevant to note that Dr. Sweet had originally intended to be a psychiatrist, but ended her psychiatry residency early once it became clear to her that mental illness was now (and often very successfully) treated with drugs rather than the talk therapy of her hero Jung. She became an internist instead.

She did discover, though, that prior to (very roughly) the 19th century, medicine had not been a mechanistic endeavor and that concepts such as the soul were part of medicine. This interest is what got her to read Hildegard's medical work. Hildegard's thinking about medicine was pretty standard for the times; it revolved around what is sometimes called the system of fours. This system appears to be (there is a helpful diagram on page 181) a set of relationships between the seasons, the cardinal directions, the (medieval) elements, bodily humors, the patient's temperament, and 4 qualities, all of whch come in groups of four. The qualities are cold or hot, wet or dry. The bodily humors are blood, melancholia, bile, and phlegm. The four elements are air, fire, earth, and water. As an example of the associations among these moieties, spring is associated with ot and wet air, the dominant humor is blood, and the associated temperament is sanguine. The medieval practitioners goal was to bring the body into accord with patient's age and the season, through appropriate drugs and appropriate behaviors, such as the correct diet. To decide on the appropriate treatment, the doctor had to consider both the personality of the patient and the patient's environment. On the whole Dr. Sweet is happier with modern medicine, but does think some things have been lost.

Dr. Sweet worked in the admitting ward (now abolished in conjunction with the move to the new building; patients will now be admitted directly to the presumably relevant ward, oops I forgot the euphemism for ward is "neighborhood"), the dementia ward, and two complex medical wards. The dementia ward is what it sounds like; one thing I learned is that a diagnosis of Alzheimer's since the 1980s is at best an elimination of other possible causes of dementia and, more often than not, is simply the default description given to those suffering from dementia but who have not really been thoroughly examined to eliminate other possible causes. Before about 1980 Alzheimer's specifically meant a kind of dementia arising before old age. The medically complex wards were for those who had major medical problems and who could not, for other reasons, take care of themselves.

One of the things I learned from reading about Dr. Sweet's medical experiences was the benefits of giving a doctor the time to make a really thorough exam. In part because many of her patients had had chronic illnesses for a long time, a two-hour physical exam could tell you quite a lot about a patient without blood tests or imaging. I also learned that many patients are taking drugs they no longer need, largely because doctors generally continue prescriptions that their patients got from previous doctors. Dr. Sweet was often able to eliminate one-third or one-half of her patient's prescriptions. Nor were these prescriptions simply unneeded; often they were actively harmful.

The fate of Laguna Honda as an institution was bound up in two lawsuits (Davis and then Chambers) by disability-rights lawyers, a multi-year federal Department of Justice investigation, and money. What the disability-rights lawyers appear to have wanted was for everyone to be let out of the hospital and receive home care. In Dr. Sweet's view, the basic problem with this option was that money was an issue, and that, contrary to the plaintiff's claims, home care costs more because the increased medical expenses. The Department of Justice's complaints to some extent overlapped the claims in the lawsuits, and an elaborate but basically unsuccessful process was put into place to review which patients could be discharged; the number was much smaller than the Department wanted. Also, the Department, like most other outside observers, hated the open wards that housed most of the patients. The Department believed that the open wards were violation of the patients' rights to privacy. The Justice Department also noticed the drinking, illegal drug use, and sex that some of the patients were enjoying. The Department was correct that all of this was going on to some extent. However, I am puzzled that the Justice Department didn't consider the possibility that the increased privacy in the new building (patients basically has their own bedrooms, sharing a bathroom with 2 or 3 others) won't increase the amount of drinking, illegal drug use, and sex. Perhaps all the cameras in the new building (which would seem to me to be a violation of the patients' right to privacy) is supposed to prevent this, in conjunction with the fewer entrances and exits in the building. My hunch is that, unless the cameras cover every corner and unless every visitor is searched, the new building will lend itself to more drugs, alcohol, and sex.

I greatly enjoyed this book, which I thought was well-written. I first posted this review at Goodreads.com
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Most Recent Customer Reviews
5.0 out of 5 stars Interesting and very well written
I loved this book!
I had never heard of this place or of any like it. It is the last surviving alms hospital/residence
left in the United States. Read more
Published 4 days ago by Mary E. Courtney
2.0 out of 5 stars Slow going, but interesting take on medicine today.
Only halfway through and find it slow moving. Interesting facts given, re premodern and modern medicine; however no endearing characters or involved plots to make me hate to put... Read more
Published 6 days ago by Linda
4.0 out of 5 stars Thought provoking, mixed reviews from my book club
I agree with Dr. Sweet's view on "slow medicine". Some people in the book club thought it was too grim. Their loss.
Published 10 days ago by Coleen Hosken
5.0 out of 5 stars A MASTERPIECE!!!
Yes indeed we should consider Slow Medicine. I am a witness to that. I worked there for 29 years. Dr. Sweet is indeed a Master storyteller. Read more
Published 13 days ago by Russel Roldan
5.0 out of 5 stars Excellent
When I was a young girl I used to walk pass this institution. It's on the corner of Mission and Silver Avenue. Read more
Published 23 days ago by Janice Wright
5.0 out of 5 stars Great medicine
This is a powerful story of medicine the way we wish it were practiced today. The connection with the Benedictine nun is fascinating.
Published 25 days ago by Barbara L. Damon
5.0 out of 5 stars Insightful read to how it use to be done
There is comfort in comparing how things were done in the past to how they are done today and appreciating how much better we have it. Read more
Published 1 month ago by J. Aceti
5.0 out of 5 stars Lovely story
This was a well written story that kept me interested and happy to be along for the ride. I usually prefer books with a little more medical detail, so this was not one of my top... Read more
Published 1 month ago by Nichole
4.0 out of 5 stars Good read.
I liked the book. I'm not sure a non medical person would. Especially if they are of the generation after 1970. It is difficult to understand the older medical set up
Published 1 month ago by sp
5.0 out of 5 stars touching and heartfelt
So appreciated the stories of the individuals served. A great reminder of the importance of touch and time in the process of healing.
Published 1 month ago by L. kinkead
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