Most Helpful Customer Reviews
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31 of 31 people found the following review helpful:
3.0 out of 5 stars
Huge decline in quality over time, November 8, 2006
I bought my first Goldtouch about 4 years ago, and loved it. The posture was comfortable, the keys were soft... my wrist health improved perceptibly. Five stars for sure.
A couple years later, I bought two more (the same product, remember) for other computers. While the posture hasn't changed, the quality of manufacturing has decreased so much that I can't give the current model better than 2 stars. The keys stick, the space bar vibrates, and some keys require monstrous force to activate. One keyboard was so bad that I had to send it back... they were friendly, and happy to replace it, and told me that it had a known "manufacturing defect", but the replacement was only slightly better. All of the Goldtouch keyboards I've seen or owned in the last couple years have had the same problems.
As another minor annoyance, there is a power management bug such that the keyboard doesn't work coming out of standby (you have to unplug it and re-plug it); they have no fix for this problem.
This used to be a great product, and I recommended it to everyone, but now it's at best on par with the MS Natural Elite that costs _literally_ one-tenth the price.
Get your quality back up, keyovation, and I'll start recommending this again!
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33 of 35 people found the following review helpful:
1.0 out of 5 stars
Far below expectations, especially for the price., March 13, 2006
My paycheck is based on how fast I type while retaining quality. With the spacebar wearing out on my old faithful ergo-friendly split keyboard, I was out to find at least an equal, if not better, replacement. When I saw this keyboard I was so excited by the design, I hardly even blinked at the significant price but now wish I had.
The 1 star I gave this keyboard was for the ability to adjust the height and tilt --- that aspect is fantastic and proved VERY comfortable, although it is a little awkward to adjust (I'm right-handed but the adjustment lever is on the left so I found it difficult to hold the keyboard in the position I wanted it while trying to lock the hand into place). Unfortunately, it did not make up for the other problems such as:
1. After having used this keyboard for only 12 days, keys began to stick. The left-sided shift and Ctrl keys are continuously sticking. (With the very short 10-day return policy, I've now lost over $100.)
2. The keys are very stiff and again, after using it for a time, they actually seem to get stiffer and tighter. They are to the point that the extra comfort I gained by the adjustable height/tilt is completely blown away by my aching fingers from having to press so hard on these keys. Though I prefer an extremely light touch, I have worked on firm keyboards and never had a problem. However, this one is so tight, I feel as though I am forcing the keys down and frequently miss letters because I didn't hit them hard enough (and "hit" truly is an accurate description).
3. Pressing a key at an angle (for example, doing the 1-finger typing and reaching to the opposite side of the keyboard while it is tilted away from the approaching finger) will not always make contact to type the letter. I have even deliberately pushed keys down with my finger slightly off-center and, on certain keys, it will not type until I slide my finger to the center of the key.
4. The extra keys (delete & extra backspace) are poorly positioned. They are terribly uncomfortable to use with even minor frequency. It's not that hard to get used to their location and I quickly became used to the new location of the other extra keys (home, end, page up/down keys, arrows). The problem simply is that having to use the delete key by using the left little finger is actually uncomfortable and even interferes with typing if you use special combination command keys (i.e., Ctrl+Del).
5. Not having the "calculator" number pad is more bothersome than I would have expected. It's not a hidden problem when purchasing this keyboard and the buyer is made aware of it so this complaint is partially my own fault. I don't use it in a manner I consider "frequent" and therefore did not think I would miss it that much --- I was wrong. Although I don't use it that much, when I want to and don't have it, I have found it very annoying and cumbersome to use the #s across the top of the keyboard rather than that nice little NumLock pad (as well as the arrows that were there). These can be purchased separately but that increases the cost of your keyboard to around $50-$60 and it's already twice the price of good, comfortable keyboards.
I had high hopes for this keyboard and the potential was obviously there so, with stars in my eyes, I bought it. It's around 2 weeks later and I've already ordered a new keyboard (basic ergo split keyboard) and plan to hide this one away in a cabinet, only to be taken out for use as an emergency backup. It's too bad the great potential of this keyboard is so completely wasted.
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19 of 19 people found the following review helpful:
5.0 out of 5 stars
A Very Comfortable Keyboard, January 4, 2005
This keyboard is the best among mini-keyboards. I tried several mini-keyboards but found the keys to be too small. The Goldtouch keyboard, however, has the same full-size keys as a regular extended keyboard, except it does not have the numeric, 10-keypad on the right. Even the function keys are full size. Some keys on ultra-thin mini-keyboards barely actuate, which makes it difficult to tell if you typed that key at all. When you press a key on the Goldtouch, it lowers a good quarter inch. And unlike other split keyboards set at a permanent angle, it uses a ball and socket, so you can adjust the split to any angle up to 30 degrees, horizontal and vertical. The keys are easy to press and very quiet.
The only thing I do not like about the keyboard is that the Caps Lock key is too close to the A key. When I mistype, I start typing in ALL CAPS by mistake. However, if you are a good typist, you should not have this problem.
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