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Good Boss, Bad Boss: How to Be the Best... and Learn from the Worst Paperback – March 15, 2012
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From Publishers Weekly
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I loved this book - immediately my favorite business book. There are so many great principles and ideas to live up to, backed up by real data - it should be every boss' responsibility to read and understand it.―John Lilly, CEO of Mozilla Corporation, producer of the Firefox web browser
Good Boss, Bad Boss does a wonderful job of challenging conventional wisdom while outlining a clear and compelling rationale for thinking differently. From Sutton's useful steps for getting "in tune" with what it feels like to work for you, to evidence that eliminating the negative is more powerful than accentuating the positive, to the importance of demonstrating confidence with the admission that you're not always right. Good Boss, Bad Boss teaches the art and the science of practical leadership for the 21st century. I would consider it a must-read for anyone looking to improve their impact and accelerate their desired outcomes.―Brad Smith, CEO of Intuit
We are damned lucky to have Bob Sutton. While his every word is backed up by significant research, he writes in simple sentences that make enormous sense. Typical in this book, Sutton's little chart in Chapter 3, 'Smart Versus Wise Bosses,' is worth, all by itself, 100 times the price of admission. Good Boss, Bad Boss is as good as it gets.―Tom Peters, author of The Little Big Things and co-author of In Search of Excellence
It has been damn near impossible to find consistently good and objective insight and analysis from business thought leaders. But Robert I. Sutton, a professor of Management Science and Engineering at Stanford and the Stanford Institute of Design (where we have overlapped), is an exception. His new book, out now, is his best to date. Good Boss, Bad Boss is food for thought for managers and leaders in organizations large and small. It is packed with insight, lists of "how to" suggestions, and questions for bosses to ask themselves.―Reuters
Top Customer Reviews
I have read almost all of Professor Sutton's books and I find his ability to find real world examples of just about any leadership style or challenge amazing. This book is no exception. Sutton talks about the leadership theory, but balances it with his shrewd and pragmatic lens on the real world. Sutton calls it like he sees it-no apologies. I enjoy the mixture of theory and reality. Sutton sees leadership as a craft; something personal.
This book is filled with great real world examples of leadership in many styles. I found it thought provoking, as I was able to think about how any one of these styles might suit me or my organization.
A great book and author.
Having read and then reviewed most of Sutton's previous books, I was not surprised to find so much valuable material (i.e. information and especially counsel) in his latest book. He also includes contributions from a diverse group of people who share their own experiences, opinions and suggestions. They include Michael McCain ("A Recipe for an Effective Apology," Pages 64-65), Margie Mauldin (the "Tape Method" to manage anger, Pages 92-93), Matthew May (a "dirty trick" to demonstrate how an organizational hierarchy can enable bad decisions, Pages 131-132), Bonny Warner-Simi (how to support and protect direct-reports by improving their performance evaluation process, Pages 165-166), and Paul Levy (how to support and protect those whom Jody Heymann characterizes - in Profit at the Bottom of the Ladder: Creating Value by Investing in Your Workforce -- as "the least-advantaged employees," Pages 195-196).Read more ›
Bob Sutton's writing is fun-to-read, extremely useful for practitioners, and based on real research. This is a rare combination in life generally, but particularly in business writing. Bob distills observational research and data into an actionable and memorable framework for leadership and management that -- if more people heeded it -- can make the world a better place. Sometimes the bad boss case studies make you cringe, but that's more than half the fun. By contrast, the good boss case studies are downright inspiring.
This is an entertaining *and* useful book because it puts a light on one of the most important relationships in our lives -- that between the manager and the managed. Note that Bob emphasizes the practices of the best bosses. This is a fundamentally optimistic point of view: it is saying that we can all improve, that we are all working prototypes capable of learning and getting better. As a highly imperfect (occasionally bad) boss, I appreciate that!
Whether you are a good boss, a bad boss, or living with either at work, this is a book that you should read. I guarantee that many folks above, below, and around you at work will be reading it and you don't want to wonder what they are talking about.
My only critique is that he should have used the word "boss-hole" in the title someplace. :)
As a recovering corporate type who now consults on organizational and leaderhship issues I encounter the grim realities that Bob captures powerfully on a daily basis. Bob nails the rise in incredibly bad behavior on the part of (usually) well-intended but flat-out over-worked senior leaders. We are pounding ourselves and our people so hard for short term results of any kind that we have forgotten how to get the best out of them. We have never needed peak levels of creativity, engagement, and risk-taking by our very best people. But what do we do? We unwittingly create toxic cultures of fear and risk aversion and when it doesn't work out or our best people bail we look everywhere but into the mirror to find culpability.
Most of my clients are getting this as a gift (though they claim they don't have time to read). This smart, wry, and witty indictment is MOST required for those who profess they don't have time to read anything. And it's not just another guy talking about the problems. It's all about solutions. If you pick one book to read as you think about your business and talent challenges in 2011, THIS is one you will be glad to own.
Most Recent Customer Reviews
Prof. Sutton's books should be required reading for all people , especially scientists and engineers who move into management. Applies for non profits as well.Published 2 months ago by Kimberly Van Nevel
Great book, it is exactly what i was after! It is very insightful!Published 3 months ago by 2011elkhunter
I took the test and thought it did a good job of identifying the essence of good and bad "boss-hood" so I bought the book. Read morePublished 6 months ago by Ann Elaine Rutledge
Excellent book. My team was able to get a lot out of this. It is important to understand how you lead and how you are perceived by those that follow you. Read morePublished 8 months ago by Brent Oakley
Easy to read. Sutton's books always provide the perfect perspective to the working world.Published 10 months ago by TLZFavre