Review
An executive can only sponsor organizational change; managers and supervisors have the most difficult job of implementing it. This book is a great aid to managers and supervisors getting the job done. --
Paul D. SperryEvery manager and supervisor in every company in the country should carry this book and use it. I see it as an essential tool in overcoming resistance to change. --
Stephen Kirpatrick, Ph.D.This amazing little book gets to the heart of successfully managing change. I recommend it for all those seriously attempting a change effort. --
Charles L. Fred
From the Author
Some studies have shown that change efforts fail as often as 85% of the time. Other studies put the failure rate closer to 60%. This is an astounding failure rate, considering that the future of the company is often at stake. A 1993 study conducted by the Wyatt Company reported that employee resistance to change was responsible for 58% of the failures of organizational change efforts. In spite of this information, and the lack of success in achieving change, leaders universally put "managing change" as the number one skill needed in today's business environment. Leaders, whose function in organizations is to create change, must rely on managers, whose function in organizations is to establish stability, to execute that change. Managers typically have no training or experience in successfully overcoming resistance of employees to change, and can benefit from knowing the most common reasons employees resist change and the appropriate, practical strategies to overcoming that resistance.