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Google Analytics [Paperback]

Justin Cutroni (Author)
4.5 out of 5 stars  See all reviews (2 customer reviews)

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Book Description

0596158009 978-0596158002 September 3, 2010 1

Do you know what people do when they visit your website or web app? Or how much the site contributes to your bottom line? Google Analytics keeps track and makes it easy for you to learn precisely what's happening. This hands-on guide shows you how to get the most out of this free and powerful tool -- whether you're new to Google Analytics or have been using it for years.

Google Analytics shows you how to track different market segments and analyze conversion rates, and reveals advanced techniques such as marketing-campaign tracking, a valuable feature that most people overlook. And this practical book not only provides complete code samples for web developers, it also explains the concepts behind the code to marketers, managers, and others on your team.

  • Discover exactly how the Google Analytics system works
  • Learn how to configure the system to measure data most relevant to your business goals
  • Track online marketing activities, including cost-per-click ads, email, and internal campaigns
  • Track events -- rather than page views -- on sites with features such as maps, embedded video, and widgets
  • Configure Google Analytics to track enterprise data, including multiple domains
  • Use advanced techniques such as custom variables and CRM integration

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Editorial Reviews

About the Author

Justin Cutroni is a web analytics expert and Google Analytics Certified Partner. Justin commonly interacts with senior level management to drive the strategic use of web data and collaborates with marketing and IT teams to develop implementation plans and processes needed to generate actionable data and business insights. An active participant in the web analytics community, Justin speaks at various industry events with a strong passion for sharing knowledge and advancing the analytics industry.

Justin is authorized by Google to teach Google Analytics Seminars for Success and has conducted numerous training events in the US and Europe.


Product Details

  • Paperback: 224 pages
  • Publisher: O'Reilly Media; 1 edition (September 3, 2010)
  • Language: English
  • ISBN-10: 0596158009
  • ISBN-13: 978-0596158002
  • Product Dimensions: 9.3 x 7.1 x 0.5 inches
  • Shipping Weight: 11.2 ounces (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #242,332 in Books (See Top 100 in Books)

More About the Author

Justin Cutroni is a respected leader in the web analytics industry who helps organizations integrate web analytics into their decision making processes. Justin commonly interacts with senior level management to drive the strategic use of web data and collaborates with marketing and IT teams to develop implementation plans and processes needed to
generate actionable data and business insights. An active participant in the web analytics community, Justin speaks at various industry events with a strong passion for sharing knowledge and advancing the analytics industry.

Justin began his career with Accenture, working with financial services clients to redesign and change business processes with custom software. Most recently Justin held the position of director of analytics at EpikOne, where he consulted with hundreds of companies about Google Analytics and web analytics.

Justin is author of Google Analytics Short Cut, published in 2007 by O'Reilly Media, Inc. and co-author of Performance Marketing with Google Analytics to be published in 2010 by Wiley. Justin holds a degree in Mechanical and Aerospace Engineer from Worcester Polytechnic Institute.

 

Customer Reviews

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Average Customer Review
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Most Helpful Customer Reviews

9 of 9 people found the following review helpful:
4.0 out of 5 stars An interesting Analytics Book, September 9, 2010
This review is from: Google Analytics (Paperback)
I had low expectations for this. After all, Google Analytics has very detailed help pages and you can find specific pages for all of the major concepts covered in this book. So what's the point?

Well, maybe there is a point. First of all, someone new to Analytics may prefer the structure of a walk through. But even someone who has been using Analytics from the day they turned it loose in December of 2005 (that's me) can benefit from the specific examples and gotchas detailed here.

For example, I had never thought of tagging links I send out in emails. I don't know why, and it's not that Google's help pages don't mention that. But their page on link tagging is very Adwords oriented, so I missed that you can tag any link. After reading this book, I have even tagged some internal site links so I can easily see if they get used.

I also hadn't thought about tracking outgoing links. Oh, I knew I could, but again I just didn't ever do it. For reasons I can't entirely explain, the section of this book that ytalks about that made me realize that there actually are a few outbound links I would like to track!

The only complaint here is the same complaint I have about far too many books: excruciatingly boring detail in the beginning that far too quickly ramps up to off-hand references without detailed explanation. I do not know why so many technical books exhibit this same pattern, but I suspect it's probably because the basic stuff is easy to detail and the more tech stuff would just get far too complicated. That's fine, I get it, but leave out the detail on the basic stuff. Nobody who is interested in the more complicated subjects needs the detail of the basics!

I do think the book would have a wider audience if it didn't ignore Adsense entirely. The author is probably accustomed to dealing with large sites that don't care much about that, but for many of us little guys, Adsense is an important part of our site income. A bit of attention wouldn't have hurt, I think.

Other than that, this is very good. I picked up some references to tools I did not know about, got some hints that I do not remember noticing in the Analytics Help pages, and have some new ideas percolating in my head.

By the way, this book led me to the author's Analytics Talk blog at [...] I have been enjoying reading that, probably even more than the book.
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4 of 7 people found the following review helpful:
5.0 out of 5 stars Google Analytics - The Missing Manual, September 11, 2010
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This review is from: Google Analytics (Paperback)
I agree with the previous reviewer. It is excruciating detail, and Analytics is probably anything but fun. I am not a metrics person, although I teach online SEO and AdWords (You can click on my profile or Google Jason McDonald and SEO). But... my students need Analytics, and the Google Support (especially Conversion University) is good, but it's nice to have a paper manual to "go along" with your journey thru Analytics.

The book has good organization. I really appreciated the chapter on FILTERS. This is very hidden in Analytics, and poorly explained. One critical thing to do is to EXCLUDE your own IP from Analytics, so that your own clicking around your website doesn't distort your data. Mr. Cutroni explains how to do this, well. I really appreciated it that.

Goals and funnels are other aspects that are explained well in the book. Unfortunately, some of the ideas like 'event tracking' are beyond the reach of the average person... That's why we have Geeks. But even if you are not going to implement these features, yourself, directly... It's good to know that they EXIST.

Knowing what to ask for is huge to Analytics success, and this book is an excellent overview. I recommend it.
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