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Google Bomb: The Untold Story of the $11.3M Verdict That Changed the Way We Use the Internet Paperback – August 3, 2009


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Product Details

  • Paperback: 264 pages
  • Publisher: HCI; 1 edition (August 3, 2009)
  • Language: English
  • ISBN-10: 0757314155
  • ISBN-13: 978-0757314155
  • Product Dimensions: 9.1 x 5.9 x 0.8 inches
  • Shipping Weight: 10.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (28 customer reviews)
  • Amazon Best Sellers Rank: #1,362,406 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

John W. Dozier, Jr. began practicing law in 1981 and is recognized, through peer review, for his high level of skill and integrity.   His firm, Dozier Internet Law protects the reputations and intellectual property of businesses by handling legal matters involving online defamation, copyright and trademark infringement, and hacking. John is the author and publisher of the Dozier Internet Law Federal Court Report and is a leading pro-business commentator on Internet law. He lives in Virginia. For more information, visit www.cybertriallawyer.com.

Sue Scheff, founder of Parents' Universal Resources Experts, Inc. (P.U.R.E.), a child and parenting advocacy organization, is a noted expert on Internet Defamation by countless mediums after winning $11.3M in a 2006 lawsuit against a woman who posted viral defamatory statements about Scheff and P.U.R.E. She has appeared on The Rachel Ray Show, ABC News, CNN Headline News, Fox News, CBS News: Sunday Morning, and NPR, to name a few. Visit the author at www.suescheff.com.

Michael Fertik,  is a repeat Internet entrepreneur and CEO with experience in technology and law. He is a graduate of Harvard College and Harvard Law School. In his capacity as CEO of ReputationDefender, Michael serves on the advisory board of The Internet Keep Safe Coalition (iKeepSafe), a non-profit that works for the health and safety of youth online.  Michael Fertik has been featured on ABC News, 20/20, Good Morning America, NBC News, The Today Show, CBS News, The Early Show, Fox and Friends, Fox News, NPR, CNN,  Forbes, Newsweek, Washington Post and many more media outlets for his expertise in online reputation management. For more information, visit www.reputationdefender.com.

Excerpt. © Reprinted by permission. All rights reserved.

All Rise

The day is September 19th, 2006, a Tuesday. It's a little before 2:30 in the afternoon and the weather is sunny, breezy, and beautiful in Fort Lauderdale, Florida. The surf is up just down the street and my stomach is riding a wild wave as the jury of six somberly files into the nearly empty courtroom.

I have no idea what to expect. My lawyer, David Pollack, leans a little closer and whispers, 'Well, this is it. . . . ' I wish there was something I could hold onto besides his words since my legs aren't feeling very steady as the bailiff, a very kindly looking older man, intones, 'All rise.'

This is a landmark case for Internet defamation, as no precedent has ever been set. My organization has been all but destroyed. My personal reputation dragged through such muck it makes a pig sty seem clean by comparison. David has prepared me as best he can for what the verdict might be. I'm already out over $100,000 with a second mortgage on my house to get this far, but if the jury finds in my favor and grants us even a tenth of that I'll feel vindicated.

The Honorable Judge John Luzzo, in flowing black robe and wearing his duties with appropriate dignity, takes his elevated seat on the bench and asks the foreman, 'Has the jury reached a verdict?'

'We have, Your Honor.' Perhaps in her midthirties, dark haired and pretty, she hands their verdict to the bailiff, who hands it to the judge—he nods in seeming approval—then back it goes from the judge to the bailiff to the foreman. The air is trapped in my lungs. I can't breathe. And then she begins to read, line by line, the jury's unanimous decision:
'For Parents' Universal Resource Experts . . .' (PURE, that's the organization I set up to help parents of troubled teens) '. . . we award $1,170,000 in compensatory damages as well as punitive damages of $2,000,000.' Punitive, meaning to punish the defendant for what they've done, am I hearing this right? 'And for Sue Scheff we award . . .'
Tears are streaming down my face while I watch David scribbling the numbers as the foreman keeps reading . . . and reading. David circles the final rough math and mutters in disbelief: 'What? Over ten ­million!'

'Court is adjourned!' The loud thud of wood on wood as Judge Luzzo slams down his gavel reverberates in my ears. Nothing seems real. Even the jurors asking the judge for permission to personally speak with me, then approaching with open arms, seem like a waking dream. My unflappable attorney, so steady in court, is giddy as a kid with a mile-high cone of cotton candy on his first carousel ride once we're outside, fist punching the air and whooping, 'I don't believe it! I don't believe it! This could be the biggest Internet defamation jury award in history!'

Being awarded a staggering amount of money for standing your ground when you've been deeply wronged is a wonderful thing. Having one's faith restored in the goodness of humanity after witnessing the underbelly of it is even more priceless.

I've been a victim of Internet defamation. I understand too well the sense of powerlessness, isolation, and unadulterated fear that if you tell someone your name and they decide to Google search you (it happens), you've suddenly gone from acquaintance to some Fatal Attraction monster who makes Hitler seem like a saint—a pariah to be avoided at all costs. It's a fate much worse than getting dissed by someone you thought was a friend only for another to clue you in on the latest mean gossip making the rounds. Internet defamation is another animal entirely—a cruel and vicious animal that often lacks a face and hides behind the computer screen in cowardly anonymity. Or so the 'anonymous' think.

It is my sincere hope that by exposing my own ordeal, as well as the mistakes I made when trying to confront unfounded attacks on my character and business practices, that you might benefit from them both.

My name is Sue Scheff. This is my story.

Unfortunately, there are too many Sue Scheffs out there. The victim of an online defamation attack can be a Fortune 500 company, a soccer coach, a Girl Scout leader, the singer in a boy band, your local dentist, a world famous plastic surgeon, a professional athlete, a college professor, that ex-lover, a government official, your minister, your spouse, or your children. I'm John W. Dozier Jr., founder of the Dozier Internet Law firm . . . and I fix problems. One such problem? Not content to sucker punch the elderly lady on a street corner and snatch her purse, miscreants have taken their activities indoors. Understandable, I guess. Winters can get a bit nippy and with global warming and all, summers are way too hot. So they now ply their trade on the Internet, ­carefully searching out 'marks' in air-conditioned comfort while reclining in an overstuffed lounger swigging microbrews. But they aren't the only ­problems. The defamation predators of the web look like that friendly paperboy, the church choir director, your child's best friend, or the guy or gal next door because, well, how should I say this . . . they are.

Sue has a great story to tell, but I have others to draw from as well. This is a very different kind of book, one that I hope you'll find both fascinating and enlightening as Sue speaks from her personal experience and I offer my professional expertise. At the beginning of each chapter, you will meet Sue and read in her words the intricate and intimate details of her landmark $11.3 million court victory and the malicious deeds that led up to it. Following Sue's personal accounts, I will interject my sections (which are prompted by a change in typeface as has occurred here), and take you on a guided tour of the underworld of the web, show you the inside tricks of the trade, tell you how to know when you are a defamation target, walk you through the early warning signs, and train you on how to deal with the attack while maintaining your sanity and recovering your good name. From passive defense to high-powered offense, from rallying the troops to counterinsurgent maneuvers, you'll learn how to fight back and win. Of course, we'll cover what to do, and what not to do, when under attack. And you'll learn ready-made steps you can take immediately to turn back attacks on your name before they even start.

The cyberdefamation scourge sweeping the web today is destroying lives, careers, and businesses with no advance warning. The devastation is shocking and immediate. The risk is too high for you to ignore this new form of online personal terrorism. But you have to help yourself. There are no white knights and no one is going to come to your rescue. So take our stories, advice, and guidance as a wake-up call. You have the power to gain control of your good name and reputation before the nice boy who lives next door, who seems to always be sitting in his overstuffed recliner drinking a beer, decides to pay you and yours a little cybervisit. Strange things can happen on the web. Those under attack will at times feel out of touch with reality. Sue will tell you that she was no exception.

 

©2009. Sue Scheff, John W. Dozier, Jr. All rights reserved. Reprinted from Google™ Bomb. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, without the written permission of the publisher. Publisher: Health Communications, Inc., 3201 SW 15th Street, Deerfield Beach, FL 33442


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Customer Reviews

4.4 out of 5 stars
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The book is written in a very easy to follow style.
Louise Sattler
I commend Ms. Scheff for her courage to educate the public about what a Google bomb actually means and how it can affect all of us.
kim tennant
Thanks so much to Sue and John for bringing awareness to such a HUGE issue!
Heather O

Most Helpful Customer Reviews

3 of 3 people found the following review helpful By Stephen Northcutt on September 10, 2010
Format: Paperback Verified Purchase
A novel approach to a book. Sue Scheff tells her story of a victim of someone using blogs and other internet sites to attack her character and her life's work. John Dozier, a famous cyber lawyer picks up from time to time and does the background and explanations. They even use a different font treatment for the two authors. Sue's story is compelling and it is clear as day this could happen to anyone and that it would be horrible. John does a great job with the facts outside of the story. I really enjoyed reading it. This is a light read, more like a two -three hour plane ride than a five hour. If there was one area I wish they would beef up, it would be the Michael Fertik, Reputation Defender part of this, but I guess that world keeps some of their secret sauce tips and tricks to themselves and that is certainly fair. If you Google "Sue Scheff", it is clear that she is in control of her brand at this point. Glad I read the book, plan to encourage others from my organization to take a look and give it a thought.
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7 of 9 people found the following review helpful By Jane Balvanz on August 30, 2009
Format: Paperback Verified Purchase
What you don't know about the internet CAN hurt you! A huge thanks to Sue Scheff and John W.Dozier, Jr for writing the Google Bomb Book. The relentless online defamation of Sue would have sent any individual underground. Instead, her experience led to this book, a guide for protecting your children, yourself, or your business online and off. Written in simple, everyday language, the book reads like a cross between the nightmare you never want to experience and a "how to" in case you do. The preventative tips will equip you to take steps to protect yourself now. Online defamation can happen to anyone. Two lines in this book are especially important to PARENTS - "If you cannot use and understand the technology your kids are using, then don't allow them to use it. Period."
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2 of 2 people found the following review helpful By Paul J. Markowitz on January 29, 2012
Format: Paperback
Sue Scheff's tale begins with the not uncommon story of a concerned parent whose tragic experience leads her to become a well-known and respected expert and spokesperson in a niche field. Specifically, she rescues her at-risk child from a dangerous and unhealthy rehab facility, and in the process she quickly finds herself a self-taught expert on these situations with a popular website and organization to support this cause.

This is when her personal success story takes a very dark turn. When she refuses to divulge to a parent some private and protected information about someone else's underage child at a particular rehab facility, she quickly develops the enmity of the spurned parent. This enmity almost immediately becomes an obsession that takes the form of an incessant cyber attack of the most vitriolic nature that questions her integrity in a very tight knit community where reputation is essential. In very short order Scheff becomes personally and professionally isolated.

The rest of the story revolves around how she ultimately finds John Dozier, a legal expert in internet law, who wins a large but apparently uncollected judgment against her assailant. In the process she also retains the assistance of an expert who helps her belatedly ward off the "Google Bomb" attack on her person. The Google Bomb in this case was a successful attempt by Scheff's enemy to raise to the highest rankings - Sue Scheff and her organization in a Google search - to those of the most profane attacks upon her.

Although the tale of Sue Scheff is an intriguing one, there are some items that the reader should be aware.
Read more ›
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1 of 1 people found the following review helpful By kim tennant on March 2, 2011
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Google Bomb: The Untold Story of the $11.3M Verdict That Changed the Way We Use the InternetGoogle Bomb is a straightforward, no-nonsense, no-holds-barred look at how online bullying can wreak devastating results to anyone's personal and professional life. Those of us who have not been victimized online by slanderous, vicious name-calling learn how groups of people roam like packs of wolves on the Internet seeking someone to attack, and when the feeding frenzy ensues, you had better watch out. In a short period of time, your character is trashed, your business you worked so hard to build loses customers, and you are pariah listed in the top ten most popular Google searches. All the bad things said about you has gone viral on the Web.

Ms. Scheff describes how her world was turned upside down by defamation, cyberstalking, privacy invasion and viral internet attacks following an innocent connection with a person online, and she and attorney John Dozier lay out a succinct checklist to deflect Internet attacks and protect one's reputation. I commend Ms. Scheff for her courage to educate the public about what a Google bomb actually means and how it can affect all of us. This book is a must read for everyone who surfs the Internet for fun, uses the Worldwide Web to conduct business, or wants to understand the difficulties posed by exercising free speech on the Internet without any guidelines.
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1 of 1 people found the following review helpful By Robert Blum on April 17, 2010
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[...] - I own a company that gets a tremendous amount of its business from the net. I found it truly amazing and quite disturbing to find out just how destructive the internet can be for a business and a persons life. I truly believe that this is a must read for any and everyone!
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