14 of 14 people found the following review helpful:
1.0 out of 5 stars
Will never buy a Graco product again., February 11, 2010
This review is from: Graco imonitor Vibe (Baby Product)
One year and one week after we purchased this monitor it finally died. What a relief. We've been suffering with its abysmal signal quality, extremely poor sound quality, and very short range since we purchased the piece of junk.
The advertised range on the packaging was 2000 feet. The actual range with NO obstructions (like walls) in clear air line of sight was more like 30 to 40 feet at BEST. Despite the "Digital" transmission it's still very sensitive to interference from digital wireless phones, wireless network gateways, cell phones etc. Any kind of RF noise in the vicinity of the monitor results in lost signal, constant loud popping noises and scratchy static voices from the nursery.
Thinking we had a defective unit, we exchanged the first set . . . but the replacement was no better. Non-the-less it got the job done and let us know when we needed to check on the baby.
Until a week after the warranty expired.
Two nights ago we heard a loud popping sound from the monitor and all signal ceased. I called Graco's warranty hot-line, but was informed that it was, indeed, out of coverage. "Would we like to purchase a new one?"
Not only no, but heck no!
Since they were out of warranty I opened up the units and looked at the electronic components. I found the very lowest quality, cheapest capacitors on the circuit board possible. One had burst (in the Nursery unit) which caused the final failure. I also found very poor quality soldering joints.
Dear Graco, for about 25 cents more you could have used better quality capacitors that would likely last a lifetime. At least longer than a couple years. But I figure that might break your business model, which is to use about 3 dollars in low-end components to make a 60 dollar monitor. Nice mark up there! And then you get to sell a second, or a third monitor to the same customer when the first one dies before the child outgrows the need for a monitor.
We had two other Graco products that were given as gifts when the newborn arrived. A stroller and an infant traveling crib. Both degraded so rapidly (months, not years) that we disposed of them and bought quality replacements. From what I can tell with my personal sampling of four Graco data points (two monitors and the two items just listed) they are in the baby market to leech money with the lowest quality products I've ever had the displeasure of trying.
Just say no to Graco. Avoid the safety product recalls on their strollers and cribs. Avoid their bottom-of-the-barrel electronics. Avoid their shoddy workmanship and greedy business plan.
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9 of 9 people found the following review helpful:
2.0 out of 5 stars
It works....but not as good as advertised...., November 2, 2008
This review is from: Graco imonitor Vibe (Baby Product)
I purchased this monitor because it was advertised to not interfere with wireless home networks. Unfortunatly it DOES interfere with our wireless internet, and our cordless phone. The internet disconnects as soon as the monitor is turned on. The cordless phone is fuzzy to the point that you cannot hear the person on the other end if the monitor is turned on, and if the phone rings the parent unit completely cuts out until we answer the phone.
I have never had so many interference issues with a monitor! Even the cheap $15 monitor at walmart isn't effected by a cordless phone!!!
The volume on the monitor is also very quiet, so if you're a heavy sleeper this isn't the monitor for you. We also have alot of instances when the parent unit cuts out for a second or two for no apparent reason (we're still working on figure out what causes that....)
Dealing with these annoyances have pushed me to scrap this monitor and go out to buy a new one only 3 weeks into my babys life, however it works well enough that my little girl has never been left crying in her crib, so I can at least give it that....
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7 of 8 people found the following review helpful:
5.0 out of 5 stars
Very happy with this item, June 26, 2009
This review is from: Graco imonitor Vibe (Baby Product)
I am very happy with this item. We have a house full of electronics and every baby monitor that I have ever had has massive static because of this. This one, however, is the only I have had that does not have loud and annoying static. I was very apprehensive about this monitor. It does have low static in the background but when the baby cries or makes noise it come through loud and clear. The only problem I see is that the batteries on the base unit didn't last very long so I simply plugged it in to the wall. Problem solved.
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