Most Helpful Customer Reviews
5 of 5 people found the following review helpful:
5.0 out of 5 stars
Love this hot tub, October 14, 2008
This review is from: Gray Malta Spa (Misc.)
I own one of these hot tubs and I love it!!! The cover is very durable as is the hot tub itself. I love the one piece design and it is easy to move if necessary. The only complaint I have about it is the location of the rainbow light. It is on one side instead of centered in the tub, but of course that does not effect the function of the hot tub. Since owning it our weather has not dropped below 40 degress but it has retained its set temperature with no problem. I think this is a good deal for a hot tub with someone on a tight budget as I am.
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5.0 out of 5 stars
Best "bang for the buck", January 24, 2010
This review is from: Gray Malta Spa (Misc.)
My wife and I bought this spa in October 2008 and it has been great after some initial trouble. This 4-person spa uses a standard 110v electrical outlet and has a ground fault circuit built into the power cord, so you MUST make sure that the outlet you plug this unit into is NOT on a GFCI circuit (on your electrical panel breakers). We had a little trouble with this because the most convenient electrical outlet where we wanted our spa (in our basement) was a GFCI outlet, so the cord of the spa interfered with that and caused the breaker to pop every time we plugged it in. To remedy this, we had to get a heavy gauge extension cord and route it through the ceiling and drop it next to the spa to plug it in. It's not ideal, but solved our electrical issue initially. Unfortunately due to the power trouble the motor completely died the next day, so we contacted DM Industries; who manufactures this spa and spoke with an associate who was very willing to help. Unfortunately there was one dealer that sold these spas in our area, but they refused to service the motor under the warranty because we did not buy the spa from them, but instead bought it online. Evidently some legal contract dispute started between the manufacturer and that dealer, so I asked about the difficulty of replacing the motor myself. The manufacturer agreed I could do the motor swap, so I made sure my warranty would not be impacted by this and I performed the exchange myself once they 2-day shipped the replacement motor to me. All water had to be drained from the spa, but it was very easy to change the motor. My neighbor and I did it in less than 30 minutes.
Since the initial trouble, this spa has operated beautifully. The max temperature is 104 unless you engage the jets once it is at 104 and let them pump for an extra hour before you go in. We've gotten it as high as 108F. My wife and I use this spa as often as possible; on average once a week. Our electric bill is maybe $10-$15/month higher as this spa does run everyday to cycle water and maintain the temperature you program (we keep it at the default max of 104).I did quite a bit of research before buying this spa, but not much info at all was available about this model, so I thought I would share my experience. I feel we got a very good value looking at the cost of similar spas in 2010. Don't be worried about having any electrical problem with this spa, just pay very careful attention to what kinds of circuits you have in your home and plan accordingly. I don't believe we would have had any trouble at all if we had knew more about the types of circuits in our electrical panel before hooking this up the first time. Anyhow great spa!
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0 of 7 people found the following review helpful:
4.0 out of 5 stars
Is this for real?, October 12, 2008
This review is from: Gray Malta Spa (Misc.)
Please write a review if you have seen, sat in, and/or purchased the Gray Malta Spa. I am considering buying one, but need to know whether or not it is as good a deal as it sounds.
What is the size of the pump (1.5hp?)?
Is the pressure sufficient from all of the jets?
Does it retain heat well?
What kind of warranty does it come with?
How durable is the cover?
Thank you.
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