Writing clear and compelling letters has never been easier with this treasure trove of 300 model letters, e-mail messages, and notes for every imaginable personal, social, and business situation. Organized into 28 categories for quick reference and featuring alternate phrases for customizing letters to your needs, this indispensable resource supplies ready-to-go models for: birth, engagement, wedding, graduation, divorce, and retirement announcements; apologies, congratulations, condolences, sympathy notes, and thank youÕs; formal and informal invitations; college/job references and introductions; resolving consumer problems; addressing credit, banking, and financial concerns; tactfully declining invitations and requests; dealing with Medicare, social security veterans affairs, and other government programs; soliciting charitable contributions of time and money; and much more!
Dianna Booher helps organizations to improve productivity through effective communication: oral, written, interpersonal, and organizational.
As author of 45 books, published in 24 countries, and in 17 languages, Dianna has published with Simon & Schuster/Pocket Books, Warner, McGraw-Hill, Random House, Thomas Nelson, and Berrett-Koehler. Her latest books include
--Creating Personal Presence: Look, Talk, Think, and Act Like a Leader
--Communicate with Confidence!: How to Say It Right the First Time and Every Time (Rev. Edition)
--The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know
--Booher's Rules of Business Grammar: 101 Fast and Easy Ways to Correct the Most Common Errors
--Speak with Confidence!: Powerful Presentations That Inform, Inspire, and Persuade
--E-WRITING: 21st-Century Tools for Effective Communication
--From Contact to Contract
--Get a Life Without Sacrificing Your Career
Several have been selections by major book club selections.
Dianna has been interviewed by Good Morning America, The Wall Street Journal, FOX, CNN, CNBC,USA Today, National Public Radio, Dr. Laura Radio Show, The New York Times, Forbes.com, Washington Post, New York Newsday, Los Angeles Times, Chicago Tribune, Bloomberg, Boardroom Reports, Investor's Business Daily, Working Woman, Industry Week, McCall's, Cosmopolitan, Success, Entrepreneur, among other national radio, TV, and newspapers.
Executive Excellence Publishing named her as one of the "Top 100 Thought Leaders" of America and one of the "Top 100 Minds on Personal Development." She holds a master's degree in English from the University of Houston.
Dianna is founder and CEO of Booher Consultants, a leading communications training firm, whose clients include 145 of the Fortune 500 organizations, plus numerous governmental agencies. Booher trainers have taken Dianna's communication principles and techniques to organizations on six continents.
Programs offered by her firm include business and technical writing, proposal writing, presentation skills, customer service communication, interpersonal skills, resolving conflict, effective meetings, listening, and personal productivity.
Booher Consultants, Inc., has received vendor-of-the-year awards from clients such as IBM and Frito-Lay for Booher's overall impact on the organization.
Dianna's clients most often describe her keynotes at major conferences and conventions this way: "So many practical ideas I can use immediately" ... "Inspiring--you make me want to go out and do it now!"..."High energy!"
She delivers very focused keynotes and programs addressing clients' specific communication issues as well as programs on personal growth topics.
Dianna has received the highest awards in the professional speaking industry, including induction into the National Speakers Association's CPAE Speaker Hall of Fame®. Additionally, Successful Meetings magazine named Dianna on its list of 21 Top Speakers for the 21st Century.
