Top critical review
76 people found this helpful
Some good, some bad
on September 26, 2011
7/15/14 Update: About 18 months into using this mower, the handle assembly failed where it meets the mower unit. It started to bend back and forth and ultimately snapped the metal. The Greenworks customer service rep was going to ship a new handle, but they didn't expect them to be available for another month. Mind you, this was during peak season. I explained my dissatisfaction and they ended up shipping me a brand new mower, exactly like I received from Amazon. I thought this was a nice gesture.
Unfortunately, fast forward to today - 18 months later - and I find myself in a similar place. I have to tighten the back wheels almost every week otherwise they will fall off. I have to oil the blade, too, otherwise it squeaks (never used on wet grass). The handle is starting to lose rigidity. In theory, it is a fine mower. In practice, the durability is subpar. My lawn is 1,500 square feet and I think I should be able to get more than 2 years of use before replacing a mower. Once this (inevitably) fails, I will be purchasing a Fiskars unit.
Having moved into our first house with a yard, I was committed to care for the lawn myself and not hire out. I researched lawn care heavily and began the routines that most recommend (water heavily and infrequently, mow high, don't cut more than 1/3" the length when mowing, organic fertilizers, get a soil test, etc.). Given my yard is small, I wanted to give a reel-type mower a shot. Also, didn't want any gasoline tanks in the garage.
I spent quite a bit of time researching reel mowers and most seem to be good. For what I wanted to pay, the Greenworks model fit the bill. The primary reason you choose a reel-type mower is because of the way it cuts (scissor like). The tips of the blade have very clean cuts and in the Texas heat, rotary-cut lawns and their frayed tips get very brown giving a uniformly poor appearance. Hence, the reason I did not go with a rechargeable rotary-type. For the Greenworks, here is my take after the first mowing season:
- Clean, scissor like cut
- Fairly easy to push and maneuver
- No gasoline needed!
- Taller weeds/grass require multiple passes
- Uneven terrain makes is very difficult to keep the blade spinning
- Handle feels very flimsy
- Height settings are very limited compared to other reel mowers (highest is 2.75")
- Grass catcher is almost pointless
- Although self-powered, it is louder than one would think
I am committed to keep cutting my lawn with a reel-type mower. I like the size and eco-friendly nature, but most of all, love the cut. Based on reviews, it seems there are better models out there that would be better suited for varied terrain, grass heights and overall durability. I may unload this locally and spend the extra money on the Fiskars, which seems to be in the lead...by far.