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Most Helpful Customer Reviews
38 of 38 people found the following review helpful:
1.0 out of 5 stars
Stopped working,
By Avodoc (Santa Barbara) - See all my reviews Update 2/27/08: I ordered a new probe from Brookstone for $25 (incl. shipping) and it is a much sturdier design than the original. I assume they were getting a lot of complaints and returns so they redesigned it. So far the new probe is working fine. Interesting to note, I gave a negative review of this product on their web site and they never published it, although they sent me a thank you note for my review.
33 of 34 people found the following review helpful:
5.0 out of 5 stars
IT ACTUALLY WORKS!,
By
17 of 17 people found the following review helpful:
1.0 out of 5 stars
Extremely bad longevity,
By J. Bob (Orange County, CA) - See all my reviews
Amazon Verified Purchase(What's this?)
I have owned several of these and given a few away as gifts. I LOVE how well they work when they are brand new so when mine failed I bought new ones assuming I just got a lemon. THEY ARE ALL LEMONS. My observation of several units is that the average service life is from 3 to 6 uses. Sometimes a new probe fixes the problem ($20 ea) sometimes nothing (including hitting the reset button) helps. Look at other product reviews on different web sites; they all complain about how quickly the unit fails. You may also notice that several different brands all look alike with the same screen indicating that they are all the same unit sold under different brand names.
With all the bad reviews of these things the firms selling these things should consider the ethics of selling something this expensive that only works a few times. Unfortunately the other brands of remote thermometers, from what I have seen, all seem to fail after only a few uses. This is a real drag because when they work, they work great, and I guess that's why I am so annoyed.
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