This book helps MIS professionals make critical groupware decisions, and offers essential, up-to-date guidance on intranets.This book presents the most up-to-date, thorough review of the groupware marketplace available, with special focus on the dramatic growth of intranets. It covers hot groupware topics such as desktop videoconferencing, e-mail and messaging technologies, and new Web-base meeting software. It also includes sections on implementing groupware in vertical markets, ranging from the construction industry, to consulting firms, to hardware and software development teams. The book also includes a comprehensive list of groupware resources, including Web sites and URLs; groupware interest groups; lists of vendors and products, events, newsletters, conferences and more.The book is ideal for MIS professionals and managers involved in selecting, implementing, or managing groupware.
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Editorial Reviews
From the Publisher
17 top groupware experts examine every available groupware option -- including intranets, Lotus Notes, Novell GroupWise, Oracle and ICL Teamware solutions. This book helps MIS professionals make critical groupware decisions, and offers essential, up-to-date guidance on intranets. It presents the most up-to-date, thorough review of the groupware marketplace available, with special focus on the dramatic growth of intranets. It covers hot groupware topics such as desktop videoconferencing, e-mail and messaging technologies, and new Web-base meeting software. It also includes sections on implementing groupware in vertical markets, ranging from the construction industry, to consulting firms, to hardware and software development teams. The book also includes a comprehensive list of groupware resources, including Web sites and URLs; groupware interest groups; lists of vendors and products, events, newsletters, conferences and more. It is ideal for MIS professionals and managers involved in selecting, implementing, or managing groupware.
From the Inside Flap
Preface
Groupware: Technology and Applications was released only 15 months ago. That book covered the groupware industry, before Lotus was bought by IBM, before Collabra was bought by Netscape and before the word intranet was part of the common vernacular. In fact, the book was almost obsolete as soon as it was released. In part, that is characteristic of paper publishing, however, it is also due to the increasingly frantic pace of technologic change in our world. In order to release information in a more timely manner, I often publish the results of my work as a Hot Tip of the Month on my firm's web page at collaborate. Even so, traditional book publishing gives us the opportunity to collect the thoughts of industry leaders and quantify them in a form that is not dependent on being connected to a computer. Therefore, when Prentice Hall suggested an update to Groupware: Technology and Applications, the opportunity to report on the changes in collaborative products and technologies was not to be missed.
There are two other reasons why a new edition is valuable at this time. First, the increased velocity of change presents new challenges to organizations, and there are no established procedures for dealing with these changes. Change comes so fast and so often that when technology is introduced and updated, people hardly have a chance to get used to one new way of working before they are confronted with another new way to work. One of the side effects of working in this dynamic environment is that people have increased their resistance to these changes, effectively undermining the project. Almost every chapter in this book addresses the issue of change management in one form or another. Our goal was to provide business readers with the benefit of other's experiences, in a risk-free manner.
The second reason for a new book is the new reality of doing business on the Internet and intranets. When the first book was written, the Internet was just emerging as being a curiosity for hackers and geeks. Some companies had posted web pages as marketing tools, but most of those companies were hi-tech organizations. The Internet had still not hit the mainstream. Today, having Web presence is essential to doing business and almost all major corporations have well developed web sites. Additionally, intranets have become the infrastructure of choice for intra-enterprise collaboration. Groupware, which was initially LAN-based, has rapidly moved its functionality onto these IP networks. The result is that technologies that were counter-intuitive, expensive, and difficult to learn, administer, and maintain, have now become more visual, easier to use and very inexpensive. Consequently, groupware on the Internet and intranets has become one of the hottest trends in computing today.
The first section of this book provides an introduction to groupware and some of the major issues businesses face when adopting collaborative technologies, either on a LAN or Web-based infrastructure. Additionally, a full chapter is devoted to the results of research performed by Collaborative Strategies. In this study, we spoke with CIOs and other MIS executives about how they are currently using the Internet and intranets to support electronic collaboration, and how they want to in the future.
The second section focuses on specific collaborative technologies, such as e-mail, workflow, group calendaring and scheduling, electronic meeting systems, and video conferencing. These chapters provide significant detail about how the products were developed, what business issues they address, and where they are going in the future.
The third section contains chapters contributed by major groupware vendors who discuss their design philosophy, current product offerings, and their plans for the future. Vendors discuss both their web-based functionality as well as their tried and true LAN-based functionality.
The fourth section focuses on user case studies and user stories. Many of these case studies are about Notes, because Notes is the most mature collaborative product in the market. However, the purpose of this section is to show how many different collaborative technologies are used. Also, many of the ideas about the organizational aspects of groupware which I introduce in the opening chapter are explored more fully in these case studies.
Finally, the fifth section provides a comprehensive reference source for information on groupware, collaboration, organizational development, management consulting, intellectual property, re-engineering, BPR, workflow and many other things.
The primary goal of this book is to provide timely information on all aspects of electronic collaboration. The trend toward distributed workforces, project teams, and collaborative strategies will increase well into the next century. We find collaboration is different in each culture, each corporate culture, and with each technology. This makes for a very interesting mix, an interesting field of study, and a formidable challenge to the vendors in this area.
Questions, comments and feedback on this volume are welcome, via e-mail, at davidc@collaborate
Groupware: Technology and Applications was released only 15 months ago. That book covered the groupware industry, before Lotus was bought by IBM, before Collabra was bought by Netscape and before the word intranet was part of the common vernacular. In fact, the book was almost obsolete as soon as it was released. In part, that is characteristic of paper publishing, however, it is also due to the increasingly frantic pace of technologic change in our world. In order to release information in a more timely manner, I often publish the results of my work as a Hot Tip of the Month on my firm's web page at collaborate. Even so, traditional book publishing gives us the opportunity to collect the thoughts of industry leaders and quantify them in a form that is not dependent on being connected to a computer. Therefore, when Prentice Hall suggested an update to Groupware: Technology and Applications, the opportunity to report on the changes in collaborative products and technologies was not to be missed.
There are two other reasons why a new edition is valuable at this time. First, the increased velocity of change presents new challenges to organizations, and there are no established procedures for dealing with these changes. Change comes so fast and so often that when technology is introduced and updated, people hardly have a chance to get used to one new way of working before they are confronted with another new way to work. One of the side effects of working in this dynamic environment is that people have increased their resistance to these changes, effectively undermining the project. Almost every chapter in this book addresses the issue of change management in one form or another. Our goal was to provide business readers with the benefit of other's experiences, in a risk-free manner.
The second reason for a new book is the new reality of doing business on the Internet and intranets. When the first book was written, the Internet was just emerging as being a curiosity for hackers and geeks. Some companies had posted web pages as marketing tools, but most of those companies were hi-tech organizations. The Internet had still not hit the mainstream. Today, having Web presence is essential to doing business and almost all major corporations have well developed web sites. Additionally, intranets have become the infrastructure of choice for intra-enterprise collaboration. Groupware, which was initially LAN-based, has rapidly moved its functionality onto these IP networks. The result is that technologies that were counter-intuitive, expensive, and difficult to learn, administer, and maintain, have now become more visual, easier to use and very inexpensive. Consequently, groupware on the Internet and intranets has become one of the hottest trends in computing today.
The first section of this book provides an introduction to groupware and some of the major issues businesses face when adopting collaborative technologies, either on a LAN or Web-based infrastructure. Additionally, a full chapter is devoted to the results of research performed by Collaborative Strategies. In this study, we spoke with CIOs and other MIS executives about how they are currently using the Internet and intranets to support electronic collaboration, and how they want to in the future.
The second section focuses on specific collaborative technologies, such as e-mail, workflow, group calendaring and scheduling, electronic meeting systems, and video conferencing. These chapters provide significant detail about how the products were developed, what business issues they address, and where they are going in the future.
The third section contains chapters contributed by major groupware vendors who discuss their design philosophy, current product offerings, and their plans for the future. Vendors discuss both their web-based functionality as well as their tried and true LAN-based functionality.
The fourth section focuses on user case studies and user stories. Many of these case studies are about Notes, because Notes is the most mature collaborative product in the market. However, the purpose of this section is to show how many different collaborative technologies are used. Also, many of the ideas about the organizational aspects of groupware which I introduce in the opening chapter are explored more fully in these case studies.
Finally, the fifth section provides a comprehensive reference source for information on groupware, collaboration, organizational development, management consulting, intellectual property, re-engineering, BPR, workflow and many other things.
The primary goal of this book is to provide timely information on all aspects of electronic collaboration. The trend toward distributed workforces, project teams, and collaborative strategies will increase well into the next century. We find collaboration is different in each culture, each corporate culture, and with each technology. This makes for a very interesting mix, an interesting field of study, and a formidable challenge to the vendors in this area.
Questions, comments and feedback on this volume are welcome, via e-mail, at davidc@collaborate
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful:
5.0 out of 5 stars
A MUST for business people using intranets,
By A Customer
This review is from: Groupware: Collaborative Strategies for Corporate LANs and Intranets (Paperback)
This is one of the few practical and knowledgable books about groupware and collaboration that doesn't loose the reader in details about the technology. It gives readers a top notch education about all these group applications that are supposed to help us be more productive. Since so many of them are showing up in Netscape, Microsoft and other main-line business applications, it's great to have an easy-to-use and really right-on tool. My only complaint is that the book is so big, over 600 pages. There's just a lot of information in there, but the chapters are very well organized and focused. I highly recommend the book
1 of 2 people found the following review helpful:
5.0 out of 5 stars
Outstanding Book,
By reiss@bigfoot.com (Germany) - See all my reviews
This review is from: Groupware: Collaborative Strategies for Corporate LANs and Intranets (Paperback)
The book is compulsory reading for everybody with an interest in groupware technologies. It covers most aspects of modern groupware systems and successfully addresses all important technical, organizational and commercial issues. The depth and the details are exceptional, the informative and extensive approach is thoroughly convincing and highly recommendable. Although the book is taking a slightly more commercial view, it seems Coleman does for the late nineties what Ronald Baecker did for the early nineties with his landmark collection "Groupware and CSCW".
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Inside This Book
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Key Phrases - Statistically Improbable Phrases (SIPs):
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messaging server, collaborative strategies, knowledge creation, document management server, electronic meeting systems, workflow server, corporate repository, electronic meetings, workflow framework, shared leadership, crossing the chasm, web access, public speaker worldwide, using meetingware, big six consulting firms, groupware modules, groupware vendors, workflow market, groupware situations, groupware infrastructure, designing groupware, collaborative presentations, groupware strategy, workflow vendors, universal mailbox Key Phrases - Capitalized Phrases (CAPs): (learn more)
Lotus Notes, Big Six, World Wide Web, Collaborative Presentation Technologies, Collaboration Chap, New York, Applying Automation, The Divergence of Two Worlds, Group Processes Chap, Groupware-The Changing Environment Chap, Andersen Consulting, Microsoft Mail, Competitive Advantage Chap, The Human Side of Change Chap, Management Primer Chap, Increasing Business Performance, Internet Collaboration Services Chap, University of Arizona, The Virtual Office Work-Space, Tools Chap, General Foods, Deploying Second-Generation Intranets, Desktop Videoconferencing Chap, David Coleman, United States Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
messaging server, collaborative strategies, knowledge creation, document management server, electronic meeting systems, workflow server, corporate repository, electronic meetings, workflow framework, shared leadership, crossing the chasm, web access, public speaker worldwide, using meetingware, big six consulting firms, groupware modules, groupware vendors, workflow market, groupware situations, groupware infrastructure, designing groupware, collaborative presentations, groupware strategy, workflow vendors, universal mailbox Key Phrases - Capitalized Phrases (CAPs): (learn more)
Lotus Notes, Big Six, World Wide Web, Collaborative Presentation Technologies, Collaboration Chap, New York, Applying Automation, The Divergence of Two Worlds, Group Processes Chap, Groupware-The Changing Environment Chap, Andersen Consulting, Microsoft Mail, Competitive Advantage Chap, The Human Side of Change Chap, Management Primer Chap, Increasing Business Performance, Internet Collaboration Services Chap, University of Arizona, The Virtual Office Work-Space, Tools Chap, General Foods, Deploying Second-Generation Intranets, Desktop Videoconferencing Chap, David Coleman, United States Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
13
books
cite this book:
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- Organizational Survival in the New World: The Intelligent Complex Adaptive System (KMCI Press) by Alex Bennet on 4 pages
- Implementing Collaboration Technologies in Industry by Bjorn E. Munkvold in Back Matter (1), Back Matter (2), and Back Matter (3)
- Supporting Work Team Effectiveness: Best Management Practices for Fostering High Performance (Jossey-Bass Business & Management) by Eric Sundstrom and Associates in Back Matter (1), and Back Matter (2)
- Technology-Based Learning: Maximizing Human Performance and Corporate Success by Michael J. Marquardt on page 208
- The Internet for Molecular Biologists: A Practical Approach by Clare E. Sansom on page 134
See all 13 books citing this book
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