Customer Reviews

Guardian Ultra Source 12,500-Watt 26 HP Portable Generator 04451

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

I have only tested the unit using a very light load but it seems to work very well. The auto idle feature kicks in instantly when a load is presented. The unit does have a tendancy to idle up & down slightly when no load is present but runs smoothly when a given a load. It is very quiet when running (compared to other 5kw generators). I am converting my unit to run tri-fuel ($397 extra from USCarbs.com) since this thing can guzzle gas like an SUV at full load and after Katrina hit, gasoline was being rationed out at $20 a visit. With a 16 gallon tank $20 will only fill it to half a tank. I also opted to interface my generator with a manual transfer switch which allows me a little more flexability than the automatic transfer switch and cheaper installation. There's several electrical outlets and wiring options on the generator panel. I don't give the unit 5 stars since a true Gaurdian phone customer service/tech support doesn't seem to exist. If it needs service you must contact an authorized Generac/Gaurdian dealer in your area for service and 99.9% of the time if you did not buy the unit from them they are reluctant to help. At best you may opt to have an authorized dealer install your transfer switch which may obligate them to help you if your generator requires servicing.

I would reccomend this generator to anyone as it performed flawless for three and a half day of use while I had no power.