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* lack of discipline with terminology. Like many IT-related authors these days, Laura Arlov takes quite a bit of license when it comes to inventing terms. Perhaps they are not her invention, but little attempt is made to validate the origins of numerous words and phrases
* outdated conventions with repect to tasks and workflow (Use Case scenarios would be more appropriate than just 'task' and [navigational] scenario.
* very little material on transaction-based systems.
In Ms. Orlov's defense, most of these issues are not addressed in any of the other books I have reviewed.
Bottom line: an easy read. Examples are well matched to an overall process. Good start for developers that need an orientation to GUI concepts.