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3 Reviews
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1 of 1 people found the following review helpful:
1.0 out of 5 stars
Help Desk,
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This review is from: A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition (Paperback)
I would not recommend this book, it is outdated, it is still refering to Windows 95. Dont waste your time or money on this book. I would have wanted this book to be more up to date, This will not help the Help Desk professional of today. I only gave it one star because other wise I would not be able to write this review, I would have preferred to give it no stars.
4.0 out of 5 stars
Good book for a horrible subject,
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Amazon Verified Purchase(What's this?)
This review is from: A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition (Paperback)
The book seems well written and is informative. It is not a great subject but was required for my major. Very boring.
1 of 2 people found the following review helpful:
5.0 out of 5 stars
well-written,
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Amazon Verified Purchase(What's this?)
This review is from: A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition (Paperback)
Excellent book. Good for anyone's collections. Helpful in help desk support. Well-written book. Good examples and cases.
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A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition by Fred Beisse (Paperback - June 3, 2004)
$98.95 $93.31
In Stock | ||