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2 Reviews
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0 of 2 people found the following review helpful:
5.0 out of 5 stars
Great service and good book,
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This review is from: A Guide to Service Desk Concepts (Paperback)
I got the book at a great price. The book is brand new, and arrived in much less time than expected. I'm very happy with the service I received from LouisvilleTextBooks09.
3 of 12 people found the following review helpful:
4.0 out of 5 stars
4 Starts,
A Kid's Review
This review is from: A Guide to Help Desk Concepts (Paperback)
I would recommend this book to all Help Desk and Support Managers. This book helped me a lot in my daily Help Desk operations and give me good ideas for improvements.
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A Guide to Help Desk Concepts by Donna Knapp (Paperback - October 30, 1998)
Used & New from: $0.01
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