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Most Helpful Customer Reviews
27 of 27 people found the following review helpful:
5.0 out of 5 stars
The best wood easel around!,
= Durability:5.0 out of 5 stars = Fun:5.0 out of 5 stars = Educational:5.0 out of 5 stars
This review is from: Guidecraft 4-in-1 Flipping Easels Floor Easel (Kitchen)
I am VERY impressed with the craftmanship of this easel. The easel is worth every penny. I am always leary ordering online with a company I have never delt with before. The easel showed up damaged during shipping. I had a small chip in the wood and a dent in the magnetic board. I called the company to let them know. I could live with the wood and sand it down myself but I wanted a new magnetic board. The gentleman on the phone said to me, "We do not want you to live with anything but perfection" They in turn sent me a brand new unit and told me to dispose of the damaged one. The new easel showed up in two days. I was so impressed! This was also the week of Christmas! I can't say enough for the customer service of this company and the product. This is more than an easel, this is a piece of furniture!
2 of 2 people found the following review helpful:
4.0 out of 5 stars
Great service experience,
By
This review is from: Guidecraft 4-in-1 Flipping Easels Floor Easel (Kitchen)
The first easel we received was slightly chipped at one place. Nothing major but definitely splinter potential for small fingers. We called GuideCraft and they had a replacement part out to us within days, no questions asked. Great to see a company that stands by their product 100%.
1 of 1 people found the following review helpful:
4.0 out of 5 stars
Quick response,
By
= Durability:4.0 out of 5 stars = Fun:4.0 out of 5 stars = Educational:4.0 out of 5 stars
This review is from: Guidecraft 4-in-1 Flipping Easels Floor Easel (Kitchen)
When I got this item, I got the wrong one. So I sent an email to the company and they sent me an email saying that was a mistake from the manufacture and they are going to send the right item. Also, they told me that I can keep the wrong item which was a desk with a chair to paint. When I finally get the right item one of its legs was broken, so I sent another email to the company and they replied me immediately that they are going to send the replacement and also I can keep the broken one.
I was amazing with the quick response of this company and the good customer service they provide. I definitely will buy with them again.
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