Most helpful critical review
29 of 29 people found the following review helpful
Case protects well, but it does not have replaceable screen protectors.
on October 18, 2012
Mine arrived with a scratched screen protector, not enough of a problem for the hassle and expense of returning to Amazon, but I expected Gumdop to replace it under warranty since manufacturing cost for this one part can be no more than 5 cents. I tried multiple times, but they kept refusing to honor the warranty, instead, telling me to just return it to Amazon.
This case does a good job of protecting the tablet, but with the poor attitude Gumdrop has toward their customers, I will never buy one of their products again. If you are looking at this case due to the protection it offers, take a look at the BobJ cases also sold here on Amazon. They should protect just as well, and they have a good customer service reputation on the tablet forums. I wish I had bought one of theirs, along with a high quality screen protector. I would have been better off, and cheaper.
Gumdrop made things right with me, but they also again confirmed that they do not sell the screen seperately, even though it says so right on the package. When I pointed out this fact, they said that they did not realize that, and that they just dont get enough call for them. What difference does that make? If they advertise that they sell them, then they need to.