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H2O Wireless Prepaid E-pin will delivered by email.
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Most Helpful Customer Reviews
8 of 8 people found the following review helpful:
1.0 out of 5 stars
Warning cut off early for abusing unlimited talk,
This review is from: H2o Wireless Prepaid E-pin
I've been with H2O wirless for about a year now and last month they cut my phone off 10 days early of course on a holiday weekend. So We thought it was an oversight so I just paid the phone the next day and would deal with it when they opened again on Monday. They said it was cut off for excessive use. Really where is that in the contract? what is the cut off for unlimited minutes? No answer other than read the contract. Spent 2 days calling being lied to, hung up on, being told to call back & talk to the Billing Dept. Okay fine after another hour wait on the phone....there is no Billing Dept. Customer Service is billing. There is nothing they can do. Read the contract. I have it right here in front of me which paragraph as I don't see it. They didn't have time to discuss it. Really???????? finally got a supervisor after putting in a trouble ticket. they agreed to give me an extension of 6 days not the 10 they shorted me. paid my bill... My phone was to stay on till the 30th of Dec. On Dec. 24th off goes the phone no calls in or out only text is still on. Holiday weekend again....Office closed on Monday for the holiday...Tues submit trouble ticket they never called they resolved it & closed it without talking to anyone. So today Wed the 28th we speak to a supervisor and it was shut off for excessive use again of unlimited talk. We have our minutes used lets see how they compare no that is a privacy issue. It's my minutes!!!!! Told read the contract. what??? how about you read that part to me & show me where it says that. What does Unlimited Talk and Text mean to You??? Did I miss something! Has anyone else had this problem? Now I need to switch to another service who can you trust today. They said if I pay the bill they will give me a courtesy extensioere we are again Holiday weekend needing different phone for different service & I have 3 days after Dec 30th to save my phone number. Thank You H@o Wireless. My recommendation...Go elsewhere
4 of 4 people found the following review helpful:
1.0 out of 5 stars
crap,
By
This review is from: H2o Wireless Prepaid E-pin
stick with at&t gophone they canceled my texting plan the terms of service is all lies international sms is forbidden costumer service doesn't take time to explain they disconnect the call after telling you short simple answers take 30 minutes to get one on the line, I did not hesitate to go back to at&t right away
4 of 4 people found the following review helpful:
4.0 out of 5 stars
works good if neat at&t tower,
Amazon Verified Purchase(What's this?)
This review is from: H2o Wireless Prepaid E-pin
Works well if you live near a tower. It can get kinda sketchy if you live in the country. It still works tho. Perfect fofor people that are over paying for service and best of all no tax or hidden fees.
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