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2 Year Data Recovery Plan

from FA Service Plans

  • If your drive stops working, the Seagate Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage
  • Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction). Not eligible on enterprise class or multi-drive devices
  • Free shipping for in-lab data recovery; 24/7 online case status tracking
  • If your data isn't recovered, you get your money back
  • If you purchase this service plan and eligible product for this service plan, you acknowledge that Amazon may send the service plan seller relevant product and price information for the purpose of administering the plan.

2-Year PC Peripherals Protection Plan

from SquareTrade

  • Coverage for product breakdowns and malfunctions
  • 24/7 customer support
  • Free shipping on all repairs with no deductibles or hidden fees
  • Fully transferable with gifts. Cancel anytime, full refund in the first 30 days
  • If you purchase this service plan and eligible product for this service plan, you acknowledge that Amazon may send the service plan seller relevant product and price information for the purpose of administering the plan

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2 Year Data Recovery Plan

from FA Service Plans
$9.99
  • If your drive stops working, the Seagate Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage
  • Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction). Not eligible on enterprise class or multi-drive devices
  • Free shipping for in-lab data recovery; 24/7 online case status tracking
  • If your data isn't recovered, you get your money back
  • If you purchase this service plan and eligible product for this service plan, you acknowledge that Amazon may send the service plan seller relevant product and price information for the purpose of administering the plan.

HGST Touro Desk 4 TB USB 3.0 Desktop External Hard Drive Black (0S03396)

by HGST
4.3 out of 5 stars 117 customer reviews
| 21 answered questions

List Price: $224.99
Price: $179.99 & FREE Shipping. Details
You Save: $45.00 (20%)
Item is eligible for 6 Month Special Financing with the Amazon.com Store Card. Apply now
In Stock.
4 TB
  • Solid add-on storage for all your digital files
  • Stackable desktop design
  • USB 3.0 Interface
  • AC Power Adapter
  • 3.5 inch External Hard Disk Drive
40 new from $171.99
$179.99 & FREE Shipping. Details In Stock. Sold by Quantum Wireless and Fulfilled by Amazon.

Frequently Bought Together

  • HGST Touro Desk 4 TB USB 3.0 Desktop External Hard Drive Black (0S03396)
  • +
  • HGST Touro S 1TB 7200RPM High-Performance Portable Drive, Platinum (0S03694)
Total price: $243.66
Buy the selected items together

Compare to Similar Items


This item: HGST Touro Desk 4 TB USB 3.0 Desktop External Hard Drive Black (0S03396)
Customer Rating 4 out of 5 stars (117) 5 out of 5 stars (1) 4 out of 5 stars (407) 4 out of 5 stars (32)
Price $179.99 $169.00 $174.95 $179.99
Shipping FREE Shipping FREE Shipping FREE Shipping FREE Shipping
Sold By Quantum Wireless Oceanside Store TheTechGroup Quantum Wireless
Hard Disk Size 4096 GB 4 TB 4 TB 4 TB
Speed 7200 RPM Information not provided 7200 RPM 7200 RPM
Form Factor 3.5" 3.5 inch 3.5 inch 3.5 inch
Hardware Interface usb3.0 sata 6 0 gb sata 6 0 gb sata 6 0 gb
Cache Memory Installed Information not provided 64 64 64
Add to Cart Add to Cart Add to Cart Add to Cart

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Product Description

Capacity: 4 TB

Product Description

Touro Desk external drive provides solid add-on storage for all your photos, movies, music and documents. Stackable, with plug and play simplicity, Touro Desk comes with all the quality and reliability you expect from Hitachi. Hitachi Global Storage Technologies (Hitachi GST) develops advanced hard disk drives, enterprise-class solid state drives, and innovative external storage solutions and services to store, preserve and manage the world's most valued data.

From the Manufacturer

Touro Desk External Drive

Touro Desk external drive provides solid add-on storage for all your photos, movies, music and documents. Stackable, with plug and play simplicity, the Touro Desk drive comes with all the quality and reliability you expect from HGST. Enjoy blazing fast data transfer with USB 3.0 support, and capacities up to 4TB per unit.

HGST Touro Desk External Drive

HGST develops advanced hard disk drives, enterprise-class solid state drives, and innovative external storage solutions and services to store, preserve and manage the world's most valued data.

HGST Touro Desk External Hard Drive
Solid add-on storage for all your photos, movies, music, and documents
Simply Solid Colossal Storage

Touro Desk provides reliable add-on storage for all your important digital files in a stackable desktop design. Expand your storage up to 4TB in a single drive, or stack multiple Touro Desks for an incredible, virtually unlimited backup solution for storage-intensive tasks such as audio and video media production.

Now with USB 3.0

The Touro Desk supports the latest USB 3.0 specification for flexible, high-speed data transfer at up to 5 gigabits per second. USB 3.0 is fully backwards-compatible with USB 2.0 ports.

Sleek Design

The smooth, lightly textured black casing of the Touro Desk features a blue LED indicator for signaling connection and data transfer. Its compact, modern design complements the latest PCs and iMacs, as well as laptops and Macbooks.

Easy to Set Up

Touro Desk is formatted at the factory for plug-and-play simplicity for transferring files with Windows PCs. It's completely plug-and-play with PCs running Windows XP, Vista, or Windows 7 with a USB 2.0 or 3.0 port. A simple initialization is all it takes to use Touro Mobile mobile with Mac OS X 10.5 or later.

What's in the Box?

HGST Touro Desk external hard drive, USB 3.0 cable, AC power adapter, Quick Start Guide.


Product Information

Capacity:4 TB

Technical Details

Collapse all
Summary : Screen Size, Screen Resolution, Graphics Coprocessor, Graphics Card RAM
Hard Drive 4096 GB desktop
Brand Name HGST
Item model number 0S03396
Hardware Platform Mac, Pc
Operating System Macintosh, Windows, Windows & Macintosh
Item Weight 2.2 pounds
Product Dimensions 2.4 x 5.1 x 7.3 inches
Item Dimensions L x W x H 2.36 x 5.12 x 7.26 inches
Color Black
Hard Drive Rotational Speed 7200 RPM

Technical Specification

Product Warranty: For warranty information about this product, please click here. [PDF ]

Additional Information

ASIN B007K4HA0W
Customer Reviews
4.3 out of 5 stars 117 customer reviews

4.3 out of 5 stars
Best Sellers Rank #417 in Computers & Accessories > Data Storage > External Hard Drives
#441 in Computers & Accessories > Data Storage > Internal Hard Drives
Shipping Weight 3.1 pounds (View shipping rates and policies)
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item can be shipped to select countries outside of the U.S. Learn More
Date First Available January 1, 2012

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here. [PDF ]

Customer Reviews

Top Customer Reviews

Size: 4 TB Verified Purchase
This review is for those among us who would like to know more technical details - what particular hard drive model is inside the enclosure, how fast it is, how it's built, and so on.

The hard drive comes in a black plastic enclosure, with a USB3 cable and a power adapter. The enclosure is unusually thick (2.5", a little thicker than two stacked internal drives), which made me suspect that they used two 2TB drives and through the USB adapter made them act like a single drive. Since I plan to use this as part of a RAID array (and they never tell you what drive ships inside an external storage unit), I had to find out.

The enclosure itself is very ingenious and well built - no screws are holding it together, and it's well assembled (it was hard to tell where the seam even was). It's all done with interlocked plastic clips on the inside - that's cheaper and prettier than using screws. Sadly, that also means that when opening the enclosure you will most likely break at least some of the clips, and leave marks on the (rather soft) edges of the plastic parts.

Inside, I found a single drive (yay!). The model is Hitachi Deskstar 5K4000 4TB 32MB Cache CoolSpin SATA 6.0Gbps 3.5-inch drive, P/N 0F14696. As is custom with external storage, they didn't put a really fast drive (just 5400 RPM, only 32 MB cache), but at least it has SATA III, and the USB3 adapter will cut down transfer times. CoolSpin means the drive will vary the speed (down from 5400) when it's not in full use, to minimize wear, power usage, generated heat, and noise. This is great for almost everyone.
A single drive in an enclosure this thick is also good news: it means there is enough room to dissipate heat well (though there is no fan inside).
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19 Comments 231 of 235 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Size: 4 TB
I bought the 4.0TB version of this Hitachi External Drive for $199 when it was on sale at a Computer Wholesaler that we normally buy Office Supplies from.
If someone asked me to compare this drive then I would most likely look to the Seagate "Backup Plus" Series or the Western Digital "My Book" Series - Both of which are approximately around the $250 region as of writing this for a 4.0TB Drive.

For reference I have been using my drive for a little over 3 weeks and am extremely happy with it, I recommend it and it's simplicity means even the most novice of users can access an enormous amount of storage capacity. I would buy another, but I'm having trouble finding enough data to fill this one up with 4 TB's as it is!
--- EDIT: Somebody asked me whether the temperature of the HGST External Drive ran hot:
--- I have this drive placed next to a Seagate 1TB FreeAgent and the Seagate definitely runs at a much higher temperature in both idle and use.
--- The Touro runs a couple degrees above ambient and only a little more when in constant use, I have never worried about it's temperature, it's great.

This Hard Drive is simple, and that's it's main advantage... it doesn't need any one click Backups or special Software.
HGST have got this Drive and stripped it back to it's bare bones, it's 4.0TB of pure storage, nothing more, nothing less, USB 3.0 is fine, you might have to be a little patient but remember that your wallet is a little fatter because you chose this Hard Drive and not another.

Presently the Price Difference between the 3.0TB and 4.0TB External Hard Drives is huge! $100 mark-ups from 3.0TB to 4.0TB External Drives is what seems to be the standard at the moment.
In some cases you could have 6.0TB (2x 3.0TB Drives) or a single 4.
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9 Comments 76 of 82 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Size: 4 TB Verified Purchase
This device claims to be compatible with a Mac but it isn't unless you go through some unorthodox steps to properly format it. These steps are not hard but figuring out the steps took two different drives and two calls to Hitachi's customer service (they make the Touro drive). In the end, I figured it out myself.

When you connect the drive to your Mac, like every other hard drive I've purchased, you won't have read and write permissions because it's formatted NTFS for Windows use. So you go to Disk Utility, select the Erase option and format it for your Mac. Yet less than a minute later, the formatting process stops and the computer doesn't recognize the hard drive. I then received "lost connection" error messages. I first thought there was a problem with the USB wire but everything was securely connected. Then I thought the hard drive crashed. I had JUST received it but other hard drives have crashed on me before and Touro's appearance in Disk Utility resembled the look of a crashed hard drive. So I exchanged the item with Amazon for another one.

My second Touro drive had the same problem as the first one! The formatting starts but almost immediately stops and the same error messages popped up. I called Hitachi and while waiting to speak with a representative, fixed the problem myself. Combining the info the rep later told me, here's the problem:

The Touro drive is specifically formatted for Windows XP. XP is defaulted to not recognize external hard drives over a certain file capacity. I believe that 4TB (the size of this Touro drive) exceeds that. So Hitachi installed some instructions on the drive to ensure that XP will recognize the drive. However, these instructions result in faulty formatting issues for Mac.
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14 Comments 103 of 122 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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