Customer Reviews

HITACHI 42HDT50 42" 16:9 Plasma HDTV TV Monitor

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

Stopped working after just one month.

Called Hitachi and they told me to call an authorized repair center. I called the repair center and the repair center referred me to another repair center... I called that repair center who made an appointment to see the TV... Took a week for them to come out to see it. After inspecting it told me they have to order a replacement power supply from Hitachi... That took almost two weeks... Once they got it in, it took them couple of days to come to my house to replace the power supply. It still didn't work after that... So they decided to replace another part, the logic board, which they have to order from Hitachi again...

It's been almost two weeks again. And I have been with out TV for over a month... Paying almost $6k for a TV that works for a month made me really upset as you can imagine. I would have been happy if Hitachi fixed it in a reasonable time, but over a month is not reasonable. I have called Hitachi and asked for a refund or replacement to which they just flat out said no. Of course during this time I am also paying for Satellite service which I can't use. I would highly recommend staying away from ALL Hitachi products.

Hitachi has the rest of the 42" Plasm HDTV's wondering how can they do it all for under $4,000? After much research, we bought it, and have not looked back. The color and sound is simply incredible, and we only have cable... highly recommend

We got this model on Saturday. It replaced our lemon of a SONY plasma TV. We are EXREMELY satisfied with the picture AND sound for unlike our last plasma, this unit runs QUIET. Sleek, sexy design and it swivels. A delight and to me it gives every bit as good a picture as the 6000-10,000 dollar priced units. Go HITACHI!