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17 of 17 people found the following review helpful
on March 17, 2014
I had my HP Pavilion laptop for the last three years, and after hard usage of accounting and schoolwork, it finally gave up on me last year of November. I kept looking around on the market for a reasonable price laptop, nothing over $1,000 for my budget. Came across the HP Envy 17 and had my eyes on it for a few months. Windows 8 isn't much of a bother; very easy to adjust to.Extremely fast and so far no problems. Just bought Norton 360 2014 for it. I'd give it a 5-star rating.
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15 of 16 people found the following review helpful
on June 8, 2014
I bought this when my four year old HP Pavilion DV7 started flaking out. This is the logical successor to that model.

First, the good:
- Compared to my previous AMD-based machine, this Intel CPU runs VERY quiet.
- Windows 8.1 is fairly easy to get used to.
- 12 GB of RAM should be enough for nearly anyone these days.
- I use mine with a second display (via HDMI) and this works like a champ.
- The touchpad is a bit sensitive, and I have to be careful not to accidently bump it, lest my cursor jump unexpectedly.
- Beats audio is quite good, but not a huge amount of bass. This isn't a bad thing.

Next, the neutral:
- Not a huge amount of bloatware preinstalled. Free year of 3rd party anti-virus, but I uninstalled this in favor of Windows Defender, which is free and part of the OS.
- The fingerprint reader works well, but it can be a little obnoxious when it offers to record your passwords for every website you visit.

Finally, the bad:
- 5400rpm for a modern hard drive is painfully slow. Horrifyingly slow. Agonizingly slow. Trust me, it's slow.

But this isn't actually a real problem if you are willing to spend a little additional cash (and I highly recommend you do). Pick up a 250 or 500GB SSD (I went with the 500GB Samsung 840EVO) and a second drive bay caddy (which annoyingly doesn't come with the laptop). I got mine from newmodeus ([...]). It only takes removing the battery and one screw to access the drive bays.

You install the SSD in the second bay, run the software that comes with it, clone your 1TB drive onto the SSD, swap the drives, and reformat your 1TB spinny drive. You will find your boot time drops to less than 20 seconds from power button to desktop, including logging in via the fingerprint reader. Everything will run TONS faster off the SSD, and you sill have a terabyte spinny disk for everything that can be run slowly -- think music, videos, photos, and such. I plan on using mine to hold backups of the SSD.

All in all, a great performer for the price, except for the 5400rpm drive. With an SSD, it is an easy 5 stars.
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22 of 25 people found the following review helpful
on March 19, 2014
I bought an HP Envy 17 less than a year ago. It crashes constantly, and HP support is so frustrating it is unbelievable. Make sure you check all the "Automatic Repair Loop" issues online before you purchase ANY Windows 8 HP laptop. Right now, mine is looping and unusable. HP support after three calls I have been assured that I will get a call back in two days. HP service is just the worst.
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11 of 13 people found the following review helpful
on April 23, 2014
After having issues with the last two Toshibas I've owned, I decided to move on to a different brand, and the HP Envy seemed liked the logical choice.

PROS:

01. It's fast. It shuts down quickly and starts up rather quickly too.
02. The laptop isn't make out of flimsy plastic. It makes it a bit more heavy, but I don't mind that since it means the laptop will withstand things.
03. The display is superb.
04. Thanks to the Cool Sense, the laptop runs cool, which is going to be nice once summer begins.
05. The keyboard is quiet, which is nice when you have a roommate that claims they can hear you typing.
06. The Beats Audio is awesome!

CONS:

01. The finger print function doesn't work that well.
02. I had to buy a new router since the one I had was too old to communicate with the laptop. I know that's not really a con, but for people that don't know a lot about computers and routers, it might be a shock when it doesn't work.
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8 of 9 people found the following review helpful
on March 17, 2014
Laptop is awesome and super fast! I expected more from the beats audio that's built in. My Harmon/Kardon speakers on my Toshiba laptop that I bought in 2006 still sounds better!
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7 of 8 people found the following review helpful
on July 16, 2014
This computer is awesome! After I ordered it, I read the negative reviews posted previously, and I began to experience buyers remorse. This is the third HP notebook I have purchased, and it is great! After about a month of use, I have no complaints at all. The system boots much faster than Win7 did, and makes me want a SSD or Hybrid drive to see any difference. After removing the junk programs, this is a good desktop replacement. The stereo, however, is not nearly as good as the advertisement, but video is great.
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7 of 8 people found the following review helpful
on March 26, 2014
Pretty awesome laptop for the price. I have had it about 2 months now and continue to love it. Would have given it 5 stars if the touchpad was better.
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4 of 4 people found the following review helpful
on April 19, 2014
Just recently got the laptop and am pretty impressed with how fast and smooth it works. It also has a build in Camera for video chatting/picture taking which can be extremely useful. I would recommend this computer to anyone who wants an above average laptop with a good sound system.
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3 of 3 people found the following review helpful
on June 26, 2014
arrived in good shape and operated fine for about a week; then with no warning the display screen faded and showed spikes of what looked like electrical impulses making it difficult to view the screen. It processed the data fine, but viewing it became almost impossible. Same whether on battery or electrical power.
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2 of 2 people found the following review helpful
on September 23, 2014
Definitely great specs for this price. Most people seem to be very happy with it, however, after having an HP Envy for a little over a year there are some serious design flaws with this notebook. Main issue is the overheating problems that the HP dv6 Pavilions had that HP didn't do anything about. They simply added "Cool Sense" which reduces the performance of your CPU in order to prevent overheating and hardware damage. Honestly, whats the point of having an i7 processor if you can't use it for gameplay, video editing, and other graphics intense activities?

Here's a pretty long thread on HP's support forum that highlights this issue pretty well: http://h30434.www3.hp.com/t5/Notebook-Gaming-Reply-Only/Envy-17-overheating-is-bothering-me/td-p/334600/page/21

There are plenty of other complaints on their support forum.. My advice, steer clear of this craptop and from the HP products in general. Specs may be amazing, but the headache, time, and money you'll spend to fix it after only a year of use is not worth it. And lest you're unfamiliar with HP's support team, they're extremely unhelpful, and you'll basically have a part-time job trying to resolve any issues that arise.

If it's not clear, I am a disgruntled HP customer who has been neglected by their customer service and I have been attempting to fix this issue for almost a week now.
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