Customer Reviews

HP 640 Inkjet Fax Machine

5 star:		(31)
4 star:		(23)
3 star:		(5)
2 star:		(5)
1 star:		(16)

 

 

Very compact, very good choice as long as speed is not a requirement. Not a heavy duty machine. Great for occasional faxes sent from home, small business, etc.

This is our first home fax machine. It was easy to put together and the directions were easy to follow to learn how to operate it. We love it. We can fax things easily and we receive things easily. Highly recommend this fax machine, especially for the quality and the price.

HP 640 Inkjet printer is defective. When unable to begin operations based on set-up instructions in manual,
called HP Service number provided. After ultimately finding the appropriate tech service person, he prescribed various diagnostics to get machine operative. All failed. He informed me that it was defective.
HP refused to replace the new machine that was bought. HP said the only remedy was to return the defective new machine to them at customer's own expense. And that HP would only replace it with a used refurbish machine. Service people were rude and continually placed customer on hold. Poor product, poor service.

While the HP 640 fax works on a dedicated phone line( and yes, it works on a Comcast line), the machine does not work on a shared line in auto mode. When recognizing a voice call, the HP 640 changes the ring tone to notify you of the incoming call. Nice...BUT, after an individual picks up the phone and begins a conversation, the fax machine continues to ring and attempts to connect to a carrier; which of course, is not there. We called HP and while they were responsive, they could not resolve the problem because it is a inherent flaw of the machine. The machine also does not work on a shared line with an answering machine.

[...]

I found the machine somewhat difficult to set up & program in all the settings, my phone #, etc., that I needed to do; but probably no more difficult than other fax machines. And a major frustration: when you have it set to "auto", so it can switch between phone & fax, if you answer a phone call from a different phone, this keeps ringing & ringing thru-out the whole length of the phone call (???)--incredibly annoying.

But as I use it only occasionally, I just keep it unplugged until I need to use it. And for the $$, & esp. since it uses ink cartridges unstead of one of those awful film rolls like on my 5 y.o Sharp, it's probably a pretty good buy.

This attractive, compact fax machine is perfect for my home office. Set-up was so easy my dog could have done it! And I love the fact that it has an ink cartridge instead of the cumbersome ink roll that my previous machine had. I like everything about this small, easy-to-use fax machine!

This machine works well, the display panel -- only 16 characters wide -- is very well designed, and the small footprint is perfect for home use.

Note, however, that it does NOT provide a speaker phone. The "Loudspeaker" button is just that - a loudspeaker, and not a speakerphone. Good for listening to voice mail, perhaps, but of no use if you want to talk.

For the price I can say that it is worth it. I didn't like driving to Kinko's and paying a couple of bucks to fax something. This machine was easy to set up and works as advertised. I don't use it much and if I find out the ink cartridge cost $50, I'll just chunk the whole thing and get another one.

If you can get this machine for about 50 dollars, it's worth it for light faxing. The memory holds about 12 pages worth of documents so if you're a legal eagle who routinely sends 40 page faxes, buy something more heavy duty. But if you send and receive an occasional fax here or there, this is a nice machine with a very simple and compact design.

Print quality and speed are adequate and the machine does a decent job as a light duty copier as well. The one downside on printing is that the cartridges are expensive, about 30 dollars each and they print about 250 pages. There are no clone cartridges available that I can find. But you can find HP original cartridges on Ebay for about 15 dollars if you want to go that route.

We don't need a fax machine often, but when we do this functions perfectly. Much better than going out and paying to have someone fax for you.