Customer Reviews

HP Officejet 6000 Wireless Color Inkjet Printer (C9295A#B1H)

5 star:		(18)
4 star:		(13)
3 star:		(10)
2 star:		(8)
1 star:		(26)

 

 

I gave the printer five stars, because of price point (at 89.00, the ability to print wirelessly and with such a good quality printer is amazing) and because the printer has worked seamlessly once it was set up. Also, because HP clearly cares enough to add (not so) little touches such as:

1. Including the USB cable with the printer (Canon does not do this, from what I remember).

2. Including (this is amazing) the actual cartridges with the printer instead of "starter" cartridges that print maybe fifty sheets before conking out. Truthfully, you have to factor that into the price of these "cheaper" printers and realize that you have to tack on another thirty or more dollars to the price to pay for decent cartridges. With the ones supplied, I should be able to print at least 400 pages of black and white letters, email, etc. befor replacing the black cartridge.

3. If, like most of us looking for a small business (or home business) printer, there is the option to use an extended black cartridge which will give you even more pages between changes. This wouldn't be so important for a photo printer, but for what it is (it's called an "Officejet," remember) this is a wonderful feature.

4. The printer goes into standby mode and "wakes up" when needed. Perhaps all new printers do this (my last printer was from a few years ago) but I find this a great feature.

Some may be put off by the form factor - this is not a small printer and takes up a fair amount of desk space. Also, the majority of the plastic sides are in white, (or putty, I suppose) which I have a feeling will show dirt and smudges worse than a silver or black model.

Finally, let's get to the frustrating elements. As I've said, none of these were bad enough for me to lower the five star rating, but they were a little annoying:

1. (this is trivial but if it saves someone else the headache, it's worth mentioning) - the set up instructions included in the box clearly show a plastic back panel that looks to be inserted when one is not using the black duplex printing back that comes with this unit. Duplex printing means the ability to print on both sides of the page, and the black plastic back is called "optional" in the instructions. Well, upon unpacking the printer I couldn't find the other panel anywhere in the box or on the printer -although it was clearly seen in the picture. I called HP and, as I surmised, the printer does NOT come with this flat back panel. You LEAVE the black duplex printing back (which sticks out in a bump from the back) in the printer all the time. The pictures in the instructions were for the NON-WIRELESS version of the printer. It would have been nice if someone had mentioned that the wireless printer ONLY comes with the black back.

2. It takes the printer up to ten minutes to set itself up when you turn it on for the first time. This is clearly marked in the instructions, but if you don't notice it, you might think something is wrong as you wait...and wait...and wait...for it to print that magical first test page. NOTHING IS WRONG. Have patience.

3. As others have noted, the software is ridiculously slow to install. I will say that when I installed it in our XP (the second computer) it took a fraction of the time, so perhaps this is a Vista issue. But it took (I'm not kidding) forty-five minutes to load. I kept thinking it was hanging, but then it would inch foward another 1% and chug along. I have NEVER had software take this long to load since the DOS days! Oh, and make sure you disable your anit-virus software before you load it. I didn't and it seemed to make it crash the first time I tried to install it. (obviously turn back your anti-virus software after installation).

The GOOD NEWS: Once installed, it found the router immediately and both computers found the printer with no problems whatsoever. To have a wireless printer that my wife can print her recipes without having to bother me or I can print without taking up a valuable USB slot on my laptop is fantastic. And the quality is great for basic office chores.

I have NO idea if it will last, but as of now, I'm am really delighted to have a wireless printer with so many features at thie price point.

After fairly extensive research on line and thru Consumer Reports and CNET for a replacement for an old Canon inkjet printer I selected the HP Officejet 6000 for use both as a text printer and for color prints both as part of text documents and for color photographic prints. Out of the box this HP has proven to be a disappointment as to the quality of the product and the print results.

The printer has a fairly large footprint requiring more space than similar Canon and Epson printers I've used. It is extremely noisy and grinds loudly through the print cycles particularly when a change is made in the type of document being created. As with most inkjet printers the ink tanks are quite costly and for this printer availability appears limited at some of the more common resources.

Comparing the quality of the photos run on both this printer and an older Epson Stylus Photo R200 I have the Epson creates a much superior finished photo on photo paper. The same is true when printing photos on plain paper - as one might do in a newsletter. The HP produced pictures that were less sharp and the colors were muddy.

Text printing is reasonably acceptable. The documentation except for a "how to" sheet for set up is very minimal and you have to go to the accompanying CD to get more info or visit HP's web site. While the printer has convenient buttons and lights to provide ink status and basic operations and a nice design the output falls short of expectations.

While the initial price is attractive, with the manufacture's ink so pricy it quickly becomes an expensive printer. The printer does not come with any connecting cords other than the AC power cord and box that coverts it to a lower voltage, so expect to have to purchase a USB cable unless you are fortunate enough to already have the style required.

This one goes back. For photos on any type paper seems Epson is a better choice in inkjet printers.

I looked at several "simple" printers (i.e. not the multipurpose printers with scanners and etc.). The HP6000 Officejet seemed to be a good deal from the reviews that I read.

The printer was very easy to set up as a wireless printer, taking about 1/2 hour from opening the box to printing the first test page. I've printed Avery labels, Avery cards and 24 pound paper without any problems such as jamming or feeding more than one sheet at a time. The print speed is acceptable and depends somewhat on the optional resolution selected - the finer the resolution the slower it prints, "Normal" works just fine for my printing.HP Officejet 6000 Wireless Color Inkjet Printer (C9295A#B1H)

The ink cartridges that shipped with the printer are a disappointment - one week of not much printing and I already need the Yellow and Magenta cartridges. I've ordered the "extra" capacity (should be the only choice) cartridges. Hopwfully these ink cartridges will last much longer.

All in all, I'm pleased that I can print from any of our in-house computers. The ONLY drawback to that is that we have to go to where the printer is - DUH.

I have used several brands and types of printers over the years, both at work and at home. For personal use, this is one of the best I've had. Very satisifed with the print quality and overall speed, although the duplexing is not that fast. Still, to get automatic duplexing at under $100 was a real deal. (I paid $90 with free next business day delivery.) It is somewhat noisier than my last HP printer (a Deskjet 6980 wireless) but none of the inkjet printers I've used were what I would call quiet. (Even my Epson RX500 3-in-1 isn't perfectly quiet.) Installation was easy - about 1/2 hour from out of the box to the printed test page. (For what it's worth, my operating system is Vista Home Premium 64 Bit Service Pack 2 running on an HP laptop with AMD Turion X2 Ultra Dual-Core Mobile ZM-82 processors at 2.2 Mhz with 4 GB DDR2 RAM. I also took their advice to temporarily disable my anti-virus software before performing the installation.) When I installed it on my regular PC (which is also from HP and runs Vista Home Premium 32 Bit Service Pack 2 with similar Intel dual-core processors and 4 GB DDR2 RAM), all went smoothly without disabling the anti-virus. It was found on my in home network without difficulty and ready to use in roughly 15 minutes. I don't know if computer brand, operating system, processor type and speed or amount of RAM made the difference and allowed me to avoid the nightmare one person had and the agonizingly s-l-o-w set-up reported by another.
My one minor gripe is the antiquated requirement of physically attaching the printer to your computer in order to transfer network settings as part of the installation. My Deskjet 6980, which this printer is replacing, had the really useful feature of being able to get network settings from a flash drive plugged into the front of the unit - like front AV connections on TV's. If I didn't have a laptop, it would have been much harder for me as I have little room to spare where my regular PC is set up and, as has been mentioned by others, this is not a small, tuck it in a corner printer. Fortunaely the 6980 didn't have a small footprint either - the only difference between the two being that the duplexing unit adds a couple of inches to the overall depth of the 6000. It's a little tight where I have it, but it beats running up and down stairs to my Epson all to heck!
All in all, however, I would recommend this printer as being a really good bang for the buck!

After spending 3 hours on the phone with HP tech support in India to get this pritner working wirelessly, I gave up. I asked HP to escalate the case and they sent me to a manager that said they have no way to escalte the case, but that they would send me another printer. Two weeks later I get another printer and have the same problem. I the asked an HP manager for a refund and they told me that I would have to return it to the place where it was purchased. By this time the 14 day return policy had long passed. The manager (Amie) said the only thing that she could do according to HP policy was replace the printer. I explained to Amie that I was a software developer and that I thought the problem was getting this printer to work on a secure wireless network and that if they could escalate the case to an expert with this product that we would get it fixed in short order. She said that she had no way to do that. So I asked her what I was supposed to do and she said that I could use as a wired printer or sell it to someone else, but that she could not give me a refund. I will never buy another HP product.

Over the years, I've used printers by Okidata, NEC, Brother and a couple of others with success and admiration for the technology. I was prepared to admire this one from HP, which would be a bargain for a color printer (wireless yet), if it could be made to work. My hookup is fine; I chose to use a USB cable. No software problem. No command-to-printer problem. After a little fussing, the color cartridges lock securely into place. That's the end of it. There's no apparent paper stop to guide the insertion of paper into the tray. The printer starts up with the huff and puff of a mighty machine, then spins its wheels, and spins then. Paper in further, nada. Paper in not so far, nada. Popups announcing a general printer failure. It doesn't like 20 lb, doesn't like 22 lb, doesn't like 24 lb laid. Maybe there's some finessing that will make this "bargain" work, but I'd rather pay more and get a machine that's engineered for function. This isn't it.

I wanted wireless. I initially wanted a Lexmark but once the price went up, I decided to save money and get the HP despite reading a review about someone's headache over setting up the wireless. I wish I would not have purchased this product. The printer never worked with my laptop. An HP representative spent five hours, using remote control access to my laptop, trying to resolve the issue, but never could. I researched the problem (there was an error recognizing the driver) and most Websites say that this is an issue with Vista. One made specific mention of HP printers (they have complex drivers). So my view is that if you don't use Vista or Windows 7 (which I have heard also has trouble with HP), it should not be a problem, but if you do use either of those programs, I would recommend steering away from HP.

FIRST, I used to be a very PRO-HP person. The last two printers I owned were HP so I figured I'd naturally go with another HP. BAD DECISION!

1. IT USES INK FASTER THAN ANY PRINTER I'VE EVER HAD and there's BAD reasons for that!
2. IT'S THE LOUDEST PRINTER I"VE EVER OWNED
3. IT TAKES LONGER TO PRINT STUFF

I printed about ten documents a few weeks ago. Black ink on white paper right? THEN WHY DID THE "CYAN INK CARTRIDGE IS EMPTY" LIGHT GO ON AFTER PRINTING THEM???

Well, the reason is because HP has figured it might not hurt to ADD COLORS TO THE BLACK PRINTING PROCESS SO THEY"LL RUN OUT FASTER! They also had the cartridge ink sensors set so they would prematurely notify you that the ink cartridges were running low wayyyy before they needed replacement.

Don't trust my claims...check it out at Consumer Reports:

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To start with I like the HP products. I mainly purchased this printer due to the wifi feature as I did not want to hassle with a wireless print server. It is very obvious the setup procedure was written with a PC in mind, as that went flawlessly and within no more than 3 minutes. The documented setup for a Mac was obviously an afterthought. My main laptop is a Macbook, and this where I spent about an hour to get it to work. The setup procedure skipped one step that caused all the delay in my setup. I did a search on the internet and found the corrected procedure on the HP website. Once that was done I was able to print using my Macbook.

The prints generated by this printer are good. I mainly use it for document printing, so most my prints are B&W. I do not print pictures so the resolution is not an issue for me nor I tested the resolution.

Bottom line if you are looking for a wireless printer then this is it. The price is right and the print quality is very good.

The first printer I recieved failed "during setup". It was sent back and the second unit is now giving me problems after 3 months of very little use.
The original (standard) ink has lasted only short time considering the amount of printing done. The ink is very expensive abt $77 for the extended cartridges. Also VERY HARD TO FIND anything but the oem cartridges. So basically stuck with hp prices. The second printer is now giving me problems and I replaced all cart with new ones. It still indicates very low ink levels. Im assuming it has something to do with it thinking that the cart are about empty (note the old was indicating the same ... reason for buying new cart). It has problem with both the wireless and usb connection. Finally getting it to print but the lights are blinking continuously on the printer indicating low ink... No more HP's printers for me... 20 plus years experience with Epson and Cannon.... Thats my next purchase. Wish I had never changed manufactures..... This is *&%#! garbage..... Plus I was given a hard time on returning the first unit.... Reliability is the most important feature to me assuming all others are average.... Overall rating should not be better than a 2 star... Note quality was not an available attribute for selection....