Customer Reviews

HP 92 & HP 93 Combo Pack (C9513FN#140)

5 star:		(1)
4 star:		(0)
3 star:		(2)
2 star:		(0)
1 star:		(2)

 

 

Although it does not say so anywhere in the item description, and although there is a picture of a genuine boxed HP ink twin pack, these items are refilled, previously-used ink cartridges. They are not new ink cartridges as stated here. I was quite surprised when they were shipped to me withour further explanation. Pay the few dollars more to get the genuine HP cartridges.

Black ink cartridge seems to be fine and has a 2011 expiration date. It was in original packaging. The color cartridge however, arrived in only the inner package. To make matters worse, it has a Sept. 2008 expiration date on it. It may still be OK. If not I will contact the company. I don't think I will do business with this company again.

I did not receive the exact item I ordered - HP92/93 Combo Pack with Vivera Ink Print Cartridge. Instead I received a 92/93 Combo Pack with no mention of Vivera Ink. The side of the package I received says "NEW FORMULA: Twice as durable". I have not yet installed it so I really don't know if it is as good as the original or not. Although I purchased the item throught Amazon, Amazon was not the supplier; the supplier did not offer any information about the substitution.

This is the second time you have asked me to review this product and, as the first time, I can't review it because I haven't received it. I'll be happy to review it if it ever arrives. I gave it only one star because I can't review it, and there's no place to mark N/A. Janet

Once again, I am very pleased with the service of Amazon.com.

The order was received in good shape and rapid time.

Thank you Amazom