HP DF800 8-Inch High Resolution Digital Picture Frame with Remote

by HP

Product Details

• Product Dimensions: 33 x 26 x 9.8 inches ; 4 pounds
• Shipping Weight: 4 pounds
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B0011X2UEO
• Item model number: HP DF800
• Average Customer Review: 2.9 out of 5 stars  See all reviews (14 customer reviews)
• Date first available at Amazon.com: October 2, 2001

Product Description

HP df800b2 Digital Picture Frame with 128MB internal memory gives you an easy way to enjoy and share your favorite pictures with family and friends, all without a computer! It's so easy to use. Just take your pictures, remove the memory card from the digital camera, insert it into the picture frame, and enjoy the picture slideshow. It's that simple! HP df800 offers 800x600 high-resolution picture display and supports most commonly used memory cards. Its built-in USB port also supports USB thumb drives adding more flexibility for picture sharing. The df800 comes with two interchangeable frames; one wood-like frame and one black frame to match a range of decors and color schemes.

Customer Reviews

Most Helpful Customer Reviews

43 of 47 people found the following review helpful:

1.0 out of 5 stars This is junk, keep looking, May 13, 2008

By 

J. K. Otto (Las Vegas, NV USA) - See all my reviews
(REAL NAME)   

This review is from: HP DF800 8-Inch High Resolution Digital Picture Frame with Remote (Electronics)

Length:: 1:32 Mins

When Slide Show Interval is set to 1 minute, the frame works fine. When Slide Show Interval is set to 1 hour, Everything seems fine, then when the hour was up, the photos began to switch at a rate of about 1 photo / second. I figured I must have a bad frame, so I exchanged it. The replacement did the exact same thing, leading me to believe the firmware is buggy. This is sloppy quality control, and not what I would expect from the name HP. I tried to call HP technical support on the long shot that they had a simple, quick fix for me. After navigating a computerized menu for 15 minutes because digital frames are not even in the product catalog (or their website), I kept hitting "0" until an agent came on the phone. I obviously got a call center in India and had real communication problems from the start. The agent insisted on my name and phone number, since it was necessary to start a "Customer Profile" before I could be handed off to technical support. At this point I thanked the agent and told her I would be returning the product and no further conversation was necessary. BOTTOM LINE: FIRMWARE IS BUGGY, DO NOT BUY THIS PRODUCT!

17 of 17 people found the following review helpful:

2.0 out of 5 stars Poor interface, bugs, July 2, 2008

By 

JBL (Mountain View, CA) - See all my reviews

This review is from: HP DF800 8-Inch High Resolution Digital Picture Frame with Remote (Electronics)

I bought this frame at a local Fry's because it seemed to have the best image quality. It has shows some banding in areas with slow gradients (e.g., the sky) but overall the image quality is decent for one of these frames (although I don't understand why they can't make one as good as a cheep notebook screen).

However, after getting it home I found a bunch of interface problems and some sort of buggy behavior. First, you cannot load pictures onto the directly from a Mac, you have to use a PC. Okay, I have a PC. Second, I couldn't load pictures directly from a PC. The instructions say that connecting it to a PC with a USB cable results in it showing up as three drives, internal memory, slot 1 and slot 2 (why all three show up if you don't have a card in either slot I can't say). I did this. They did show up (although not labeled so that you can't tell which is the internal memory). Then they showed up again. Then, after about 30 seconds, they disappeared. After about a minute of Windows telling me that devices had been attached and unattached I found I could not access the frame from the computer.

Luckily, you can put pictures on a USB flash drive and attach that to the frame. You can even transfer the pictures from USP (or a memory card) to the internal memory... one at a time. That's right, there is no way to tell it to transfer all your pictures, you have to select them one at a time and five or six button presses later, they are in the frame's internal memory! You have to wonder why they bothered including internal memory at all. As far as I can see, the only way to use the frame is with your pictures on a memory card or USB drive.

Other minor issues: the calendar and clock are in a really ugly blue on blue theme. If a picture doesn't fill the frame, the unfilled part is black but the "matte" is white. And you can't select which pictures on a memory card are displayed.

21 of 22 people found the following review helpful:

4.0 out of 5 stars HP 8 inch photo frame, June 12, 2008

By 

H. Greenwald - See all my reviews
(REAL NAME)   

This review is from: HP DF800 8-Inch High Resolution Digital Picture Frame with Remote (Electronics)

PRO:No problem ordering. Item was received in three days.
Frame was well constructed and mostly worked as expected.
CON:Was not able to insert photos into internal memory in the
desired sequence order. No matter what I tried, the frame
chose its own sequence of display. HP support could not help.
There is no apparent means to re-order sequence internally.