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48 of 48 people found the following review helpful:
3.0 out of 5 stars
Great in theory but could use a little work..., November 11, 2003
This review is from: HP DVD Movie Writer dc3000 (Personal Computers)
I purchased this product with the idea of converting my old camcorder tapes to DVD. This product was promoted as being "the next best thing to sliced bread" and so easy to use. Well I am here to tell you, it was a long and painful process to finally get the project completed and here is why: The Showbiz software (used for the video editing) is mediocre at best and definitely has room for improvement. There is no instruction manual or resource available to guide you through editing for the first time. You are left to try and figure it out for yourself. HP support was another huge frustration. In my first attempts to deal with HP support I called and try to trouble shoot the errors by phone. After being redirected to wrong departments (even different countries!) and being on hold for more than 2 hours at a time I decided to try the email method. I had better luck with that and also a way to document my correspondence. After they determined that it was something one of their Quality Customer Care reps would need to handle, I was assured that someone would call me. 3 weeks later and my multiple email reminder messages from me, still no phone call from HP. I was also getting no help (or even a single return phone call) from CompUSA where I originally purchased the product. Talk about feeling frustrated! In the meantime, I upgraded my PC to USB2.0 and upgraded to 512MB RAM. I wanted to be sure my system wasn't causing the program (Showbiz) to fail. This didn't change anything...program still failed. After 7 weeks and hours and hours of time spent trying to get this product to work, the problem was resolved by simply unchecking a box within the ShowBiz software. This setting is under Options / DVD Quality - uncheck the box that says ShowBiz Smart Rendering. Unfortunately, this box came checked by default (go figure!) when loading the software. If this information can help anyone having the same headaches and frustrations I had in getting this product to work, I will be happy. This is really my goal in publishing my review of the Movie Writer. Once you get the DVD Movie Writer and software all figured out, it does work and accomplish what it set out to do. Since I am not a beginner with computers I was not expecting to endure the pain and suffering I experienced. However, I did learn that I will think twice before buying another HP product as well as buying anything from CompUSA (products are great, service stinks) in the future. One more bit of info I wanted to pass along...HP has an updated driver available from their FTP site. I believe it is dated 10/31/03. This could help if you are using the prepackaged version and having trouble. Good luck!!
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50 of 52 people found the following review helpful:
4.0 out of 5 stars
Costs a little more than a DVD+RW writer; but incomplete, October 14, 2003
This review is from: HP DVD Movie Writer dc3000 (Personal Computers)
I am a very satisfied customer of HP's. And this is a pretty good product; but not a great one. Why is it good? --------------- Well, obviously, it can be used to record, transfer and burn movies into DVDs. It substitutes for the costly DVD Recorders from Philips; but ofcourse, you need a PC with lots of HardDisk space and RAM to do the same job. Please note that in dc3000 the burning of the DVD and the capture are two separate process in time. This is not a real-time or a standalone recorder and always needs a PC. I guess that it is still value for the money. Ofcourse, you would also be able to convert your VHS tapes into the DVDs. You might have to play a few tricks on some VHS tapes (read movies) to get them burnt into the DVD. Remember that it does not have many ways finding that a material is copyrighted. I don't want to dwell deep into this. The ShowBiz2 software packaged is pretty powerful; but is also resource hungry. Remember we are dealing with files of Gigabytes in size. So, if you want to edit the movie into a DVD using the software, pump in more memory > 512MB (may be 1GB). The 384MB in my machine was definitely insufficient. To create a DVD, it would need 13-14GB of free hard-disk space just like any other DVD authoring software. The QuickDVD option is pretty neat with just the minimum steps to create a DVD. Why is it incomplete? --------------------- 1. Lack of firewire/i.Link/1394 port. 2. Support for an external USB storage device like a "portable USB hard-disk" which can be used to store the MPEG2 file instead of the need for the PC. This would make the system pretty much a standalone recorder. The R&D and manufacturing cost should not increase beyond a few dollars for this I guess; but I bet any company would charge $50-$100 more for this feature. 3. Though not designed for this purpose, it would have been nicer if HP also included a timed DVD recording software or a feature in their software package. Value for money? : I would think so.
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89 of 97 people found the following review helpful:
1.0 out of 5 stars
Don't waste your time on HP Media Writer, October 27, 2003
This review is from: HP DVD Movie Writer dc3000 (Personal Computers)
I bought myself a DC3000 as a birthday present and instead got hours of frustration from a product that does not work. The drive is simply "not recognized" by my brand new Dell with USB 2.0 and oceans of RAM memory and disk space. Having read other reviews before purchasing, I was ready to accept that not all the high-tech editing functions worked smoothly, but at least (I thought) I will be able to copy home videos to DVD. Wrong, wrong, wrong. I am persistent and reasonably knowledgable about installation and debugging. I followed every piece of advice, restarted my machine "clean" with no background softwate to interfere, tried and re-tried the HP-recommended steps with the help of a tech. I can only conclude that that there is a bug in the installation software. After several tedious debugging routines, the HP tech finally conceded that there was a defect, but he couldn't solve the problem. This is not yet consumer-ready -- if you want something that works out of the box, look elsewhere.
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