Customer Reviews

HP DeskJet 990Cse Printer

5 star:		(1)
4 star:		(2)
3 star:		(2)
2 star:		(0)
1 star:		(3)

 

 

I bought this printer new, when it was HPs top of the line. I have been very disappointed in it from day one.
The print quality is fine. The duplexer is a joke. It needs the bottom of the page to grip the paper, so it can not print on that area. The driver software gives you two options to deal with this - print everything at about 90% scale to squeeze the content into the printable space, or re-sort the pages allowing the SW to move the page breaks. Neither is appealing, so I found that I reverted to manual duplex mode - taking the paper out and reversing itself myself.
The biggest problem I have with the printer is frequent paper jams. Even when using HP brand multipurpose paper, I find that the printer jams about 25% of the time. In the quest for speed, the paper load mechanism is just too fast, pulling in many sheets of paper instead of just one.

I bought this printer new, when it was HPs top of the line. I have been very disappointed in it from day one.
The print quality is fine. The duplexer is a joke. It needs the bottom of the page to grip the paper, so it can not print on that area. The driver software gives you two options to deal with this - print everything at about 90% scale to squeeze the content into the printable space, or re-sort the pages allowing the SW to move the page breaks. Neither is appealing, so I found that I reverted to manual duplex mode - taking the paper out and reversing itself myself.
The biggest problem I have with the printer is frequent paper jams. Even when using HP brand multipurpose paper, I find that the printer jams about 25% of the time. In the quest for speed, the paper load mechanism is just too fast, pulling in many sheets of paper instead of just one.

Over the years, I have used no other but only HPs for all my printing tasks and relied heavily on their "layered technology" printers. The 990cse is my latest printer and I must admit that the print results are as good as any HP printer should be -- the quality of prints (texts) are laser-sharp, graphics & pictures printed on plain paper documents are excellent and true-to-life, however, the biggest drawback about this particular model was indeed as we all know by now is the design mechanism. Occasionally, I would encounter a few paper jams here and there and can relate to most previous reviewers' about envelopes jamming up during printing and ready to feed out...indeed this is the most frustrating part. Due to the reason, the unit will not get 5 stars because of its design mechanics.

PROS:
Print quality (unbelievable laser-like texts -- on any paper type!!!)
Rich colors and true black texts.
Print speed
Infrared link printing capability
Full Duplex built in and removable (Automatic 2-sided printing)
Duty cycle: 5,000 pgs/mo (does not make one difference to me)

CONS:
Very expensive unit ($400)
Bulky design
Bad mechanical design
Noisy
Sways back and forth while operating (this is very common with HPs)
Jams envelopes at most times & papers sometimes
EXPENSIVE INK CARTRIDGES!!! (In the course of owning this printer, I have spent over $600 just on ink...and counting)!

After reading all of the bad reviews on here about this printer, I felt it necessary to voice my opinion, although I am not one to write reviews. I have had this printer since Dec. 2000 when it was top of the line from Dell. I have loved it and wouldn't trade it for the world. It does print slower, but I can always be guaranteed a perfect print everytime. I have printed many different size envelopes, papers and labels and all have come out perfect. I have not had to change the ink cartridges very often (I change about every 6 months) and I do alot of b/w copying. This printer is very easy to setup, use, calibrate, clean, monitor ink levels, etc. I have never had a problem.

I've used an HP DeskJet 990CSE as my main home office printer for over a year now. Print quality has been consistently good and I have no complaints. It doesn't print color transparencies particularly well, but I've never really expected it to, preferring, instead, to use a color laser for that stuff. I don't use the much-maligned duplexer. However, the single envelope feeder is extremely temperamental and jams frequently. I'd estimate that for every ten envelopes that I print, 3-4 jam, and some jams necessitate my opening the lid and prying the mangled envelope out. Other than the envelope path, I'm generally pleased with this printer.

I have had my HP Deskjet 990Cse since 1999. It is now going on 10 YEARS and is still printing as good as it did on day one! Yes, It does grab more paper than it should sometimes and jam once in a while, but show me another printer going on 10 years that you use EVERY DAY. I'll write another review in 2019!

This has to be the most horrible printer in the world. If I could give it -5 stars I would. I just got a new digital camera and of course just got this printer. Now when I print my photos it has blurred lines through it and is all messed up. Its print quality is horrible. It may be a bad printer - but HP is no help at all. They keep saying to install new drivers, when it is clearly a hardware problem. I want to throw this thing away, unfortunatly I got it on clearance and I'm stuck with it. Don't buy this pile of junk.

I bought this printer in hopes that it would be as good as my
Desk Jet 540.

It was not. My 540 lasted from 1993 to 1999.

My 990cse lasted from 1999 to 2002. It was making funny noises
and started leaking ink from the cartridge holder (spray nozzle).

Right now I own the HP 1200 Laser Jet. Get that one. Forget the 990cse.

Note: HP1200, This is only if you want black-and-white.