Customer Reviews

HP ED494AA 65 Watt Smart AC Adapter

5 star:		(13)
4 star:		(4)
3 star:		(2)
2 star:		(3)
1 star:		(14)

 

 

I'm on my way to my third adapter...unless you will be using your laptop on a desk and never move it, this WILL break and it won't take long...I think they were designed to break...

I should have listened to the other reviews of this product.....I thought I was purchasing "original" equipment (I don't think HP makes the original power cord to my HP Compaq nc6120 at least I haven't found it). This power cord comes in 3 pieces. You have an apdapter plug that actually fits on the end of the power cord and that part goes into you "line in" port. ***It NEVER makes a good connection....let me re-phrase that to "it did at first" but now (4 weeks later) when I plug in the power cord it NEVER registers that I have hooked a power line in and it keeps draining my battery. I have "jiggled" the line in, "twisted" the line and everything else I know to do............Why would HP make such a piece of @#$(#*$&#(!!!!!!!! $40.00 GONE!!!

I bought this adapter directly from HP 2 months ago. It has been finicky for the last month, but now has completely quit working. I called HP to have it replaced, but was informed that because it was out of the 21 day warranty that I was out of luck, but they would be happy to sell me another one for $70.
If you choose this adapter all I can say is good luck. HP's customer service was completely worthless.

I bought adapter in December and it has failed already. After a month it started acting erratically and sometimes it would charge my laptop and sometimes it would not. I had to hold it at a certain angle for it to charge. Last week after tow months of use it stopped working - it died. The quality of the adapter is poor. When it was new the pieces did not fit together as snug as they should and that is a big no no when it comes to electrical stuff. Based on other comments I am not alone in feeling this product is a piece of garbage. I won't buy another HP product again.

Much like some of the other people mentioned, the AC adapter that came with the notebook became unusable after just a few months. You had to hold it in to get it to charge, and eventually the wires became exposed making it hazardous. We bought the replacement adapter and that worked fine for just over a month, but then the same problems started happening again. Of course it's past the 30 day mark so it's too late to return it now. I would recommend looking for a universal power adapter with a sturdy hard plastic tip instead of this one. It may cost more in the short term, but it's cheaper than buying a new AC adapter every 2 months.

Sure you bought a cheap $10.00 radio or such when you were a kid. Sometimes the ac adapter(power supply) would break after a few months. Sometimes though they seemed to outlast the radio. You could always pick one up for almost nothing if it did break. A computer is a very vital tool in todays world. HP knows this. You pay $1,000.00 to $1,500.00 for a top of the line computer just to have the the ac adapter break within weeks. Our Pavillion is about a year old and this is our third adapter. And that`s after I patched them up to make them work a while longer. I took them apart and there is a thin metal connector inside that breaks. It is not designed to take the heat or the strain. Radio Shack asked us $100.00 for a new one. I said HELL NO! We bought one at Best Buy for under $40.00 Now our Best Buy only has the $100.00 one. We are buying these off ebay now for around $25.00 with shipping. They last just as long and you can buy three of them for what local stores want for their junk. Amazon or Ebay is the way to go. They will not last long but you will still have a little change in your pocket. HP should be held accountable for their junk.

I wish I had paid attention to these reviews before I purchased this product!! What a terrible waste of money. The product only worked for 7 months and HP support had the gall to tell me it was a software problem with my computer. HA How would I know when I can't charge the thing because the AC does not work. Spend your money elsewhere. This product stinks! Giving this one star is being generous.

This adapter breaks easily. I had to get a replacement after using it for about 3 days. Amazon was very helpful and guick to replace it. However, I ended up returning the replacement after about a week. The small adapter wears out easily and connection is not secure. Don't need to spend extra for this adapter.

I just dont understand why there needs to be an adapter on the end and why does the adapter look like it doesnt fit all the way onto the cord. There's an unpleasant gap of metal showing. It also seems like it does not charge as fast as my previous HP 65w charger that came with my HP laptop.

As soon as you get this one, (as well as any other) you should reinforce the connection of the wire that plugs into your laptop and the inverter box, that is where is tends to fray.