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  • HP ENVY 17-j020us Quad Edition Notebook PC
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HP ENVY 17-j020us Quad Edition Notebook PC

by HP
| 28 answered questions

List Price: $1,236.00
Price: $909.00 + $8.99 shipping
You Save: $327.00 (26%)
Only 2 left in stock.
Ships from and sold by Amazing Lightning Deals.
  • Intel Core™ i7-4700MQ with Intel HD Graphics 4400 (2.4GHz, 6 MB cache)
  • 8 GB DDR3, 1024 GB 5400 rpm Hard Drive, Beats Audio
  • Windows 8, 17.3-Inch Screen, Intel HD graphics 4600, SuperMulti DVD burner
  • 802.11b/g/n, Bluetooth, Intel Smart Connect Technology support, WiDi
  • HP TrueVision HD Webcam with integrated dual array digital microphone
See more product details
3 new from $849.99 2 used from $700.99

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$909.00 + $8.99 shipping Only 2 left in stock. Ships from and sold by Amazing Lightning Deals.

Frequently Bought Together

HP ENVY 17-j020us Quad Edition Notebook PC + Case Logic LAPS-117 17 - 17.3 -Inch Laptop Sleeve (Black) + Case Logic 17.3-Inch Laptop Case (VNCI-217)
Price for all three: $946.26

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This item: HP ENVY 17-j020us Quad Edition Notebook PC
Customer Rating (35) (96) (45) (10)
Price $ 909.00 $ 759.99 See price in cart $ 908.99
Shipping $ 8.99 FREE Shipping FREE Shipping $ 8.99
Sold By Amazing Lightning Deals Computer Upgrade King Amazon.com Michael's Mart(no tax)
Item Weight 6.28 pounds 6.04 pounds 7.07 pounds 6.33 pounds
Processors Intel Core i7 4700MQ 2.4 GHz core i7 2.5 GHz core i7 2.5 GHz core i7 2.5 GHz
Operating System Windows 8 Windows 8.1 Windows 8.1 Windows 7 Professional
Memory 8 GB DDR3 8 GB DDR3L SDRAM 12 GB DDR3L SDRAM 12 GB SO-DIMM DDR3
Storage 1024 GB 5400 rpm 1024 GB 5400 rpm 1024 GB 5400 rpm 1 TB
Graphics Coprocessor Intel HD Graphics 4600 Intel HD graphics 4600 Intel HD graphics 4600 Intel HD Graphics 4600
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Product Description

Store more files on the HP ENVY 17-j020us Notebook, which has a large 1TB hard drive for your media library. Power up entertainment on a big, bright HD display that makes it easy to bring movies to life. Enjoy advanced sound with Beats Audio and create your own videos to share on DVD. With two microphones and advanced noise reduction software, your web chats are crystal clear. This laptop also has a full-size keyboard with numeric keypad that's comfortable to use. Help keep your data safe using exclusive HP innovations. Plus, automatically keep your notebook cool with HP CoolSense. Get wireless freedom with built-in Wi-Fi, Bluetooth and Intel Wireless Display, too.

Key Specs

Key Specs

Series Overview

Awesome multimedia. This is big.

Watch movies and make them, too, with the HP ENVY 17 Notebook. Get a bigger view with the large 17.3-inch diagonal display. Plus, get more done and have more fun with the fast and fluid Windows 8. With Beats Audio and four speakers, this laptop is designed for the most advanced audio ever. Sync, share, play and enjoy entertainment across multiple devices using HP Connected software. Also, the numeric keypad makes it easy to pay bills and balance budgets.

This Product Has

Beats Audio

Designed for the best-sounding, richest audio on a PC

HP Connected Photo

Sync photos across your PC, smartphone and tablet

HP Connected Music

Discover music in a whole new way

HP TrueVision HD Webcam

Always come off looking your best, even in low light

HP SimplePass

Access online accounts with the swipe of a finger

HP CoolSense

Keep your notebook cool so you stay comfortable

HP ProtectSmart

Helps protect your data from accidental bumps and bruises

HP Support Assistant

Enjoy immediate, always-on, self-help support built right into your PC

Do more with your PC

Netflix

Instantly watch TV episodes and movies over the Internet on your PC

Norton by Symantec

Get 60-days free protection — Norton Internet Security, now ready for Windows 8, provides powerful Internet protection, no matter where you go or what you do online. (Internet access required. First 60-days included; subscription required for live updates afterwards.)

Store, sync, share

Box

Free 50GB lifetime Box account – Stay in touch with your photos, music, and files in more places. Store content online, and share it from anywhere with internet access. Click on the Box tile on the Windows Start screen to register. Offer valid until 12/31/14.

Image Gallery

HP ENVY 17-j020us Notebook Front View HP ENVY 17-j020us Notebook Side View HP ENVY 17-j020us Notebook Side View HP ENVY 17-j020us Notebook Back View

Included Features

Intel WiDi ready

Send videos and photos wirelessly to bigger displays for everyone to enjoy

Built-in CD/DVD burner

Watch DVD movies or write your own media

Built-in media card reader

Easily save and share images and videos

10-key numeric keypad

Pay bills and balance budgets easily

HDMI port

Watch video on an HD TV with an HDMI cable

Specifications

Display
17.3" diagonal HD+ BrightView LED-backlit display (1600 x 900)
Memory
8GB installed memory
Hard drive
1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
Processor
4th generation Intel Core i7-4700MQ Processor (2.4GHz with Turbo Boost up to 3.4GHz)
Battery/life
6-cell 62WHr lithium-ion battery (up to 5 hrs, 15 mins of battery life)
Operating system
Windows 8
Weight and dimensions
6.28 lbs, 16.38"W x 10.8"D x 1.05"/1.21"H
Finish
Glass fiber with silky soft-touch paint in natural silver
Graphics card
Intel HD graphics 4600 with up to 1792MB total graphics memory
Optical drive
SuperMulti DVD burner
Wireless
Intel 2x2 802.11b/g/n WLAN and Bluetooth with WiDi
Warranty
1-year limited hardware warranty with toll-free support

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Outstanding entertainment

Enjoy music, movies and games with a stylish laptop

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HD display

Enjoy full-screen views of HD video

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15.6"

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15.6"

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17.3"

Touchscreen

Swipe and tap using multi-touch gestures

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Beats Audio

Designed for the best-sounding, richest audio on a PC

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HP TrueVision HD Webcam

Always come off looking your best, even in low light

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HP CoolSense

Keep your notebook cool so you stay comfortable

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HP ProtectSmart

Helps protect your data from accidental bumps and bruises

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HP SimplePass

Access online accounts with the swipe of a finger

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Numeric keypad

Pay bills and balance budgets easily

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Built-in CD/DVD burner

Watch DVD movies or write your own media

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Download More Info

Datasheet

Datasheet

View
PDF, 1.3MB 2 pages

Product Information

Expand all Collapse all Technical Details
Screen Size17.3 inches
Screen Resolution1600 x 900
Max Screen Resolution1600x900
Processor2.4 GHz Intel Core i7-4700MQ
RAM8 GB DDR3
Hard Drive1024 GB
Graphics CoprocessorIntel HD Graphics 4600
Graphics Card Ram Size1792 MB
Wireless Type802.11bgn
Number of USB 3.0 Ports 4
Brand NameHP
SeriesEnvy 17
Item model numberE0K82UA#ABA
Hardware PlatformPC
Operating SystemWindows 8
Item Weight6.3 pounds
Item Dimensions L x W x H10.80 x 16.38 x 1.21 inches
Color Silver
Processor BrandIntel
Processor Count1
Computer Memory TypeDDR3 SDRAM
Hard Drive InterfaceSerial ATA-150
Hard Drive Rotational Speed5400 RPM
Optical Drive TypeSuperMulti DVD burner
Battery TypeLithium-Ion (Li-Ion)
Batteries:1 Lithium ion batteries required. (included)
  
Additional Information
ASINB00CXFHB2U
Best Sellers Rank #14,619 in Computers & Accessories (See top 100)
Shipping Weight8.5 pounds (View shipping rates and policies)
ShippingCurrently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
Date First AvailableMay 22, 2013
  
Warranty & Support
Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellableRead more condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here
Feedback
 

Customer Questions & Answers

Customer Reviews

Totally met my needs & expectations.
Mark Wood
I spent 3 hours with Microsoft tech support and another 2 hours with HP tech support trying to get rid of them.
IndyRon
Perfect laptop for my freshman year in college as an engineering student.
Caleb

Most Helpful Customer Reviews

30 of 30 people found the following review helpful By nigguhhigguh on October 16, 2013
Verified Purchase
This laptop is perfect, it handles everything without any problems. there is no back-lit keyboard on this model(j020us), but if that's what you need then i don't recommend it. the screen size is perfect for watching movies/videos. Windows 8 is honestly not even as bad as people make it seem. it took me about 20 minutes to figure out everything. the only bad thing is the 5400rpm hdd, which isnt a super big deal. the laptop boots pretty quick and the battery life isn't terrible, but what do you expect out of a 17.3-inch screen with 1600x900 pixels and a beast processor. the sound on this laptop is pretty good the beats audio is alright, you can definitely hear the base. there is bluetooth on this model. its build quality is pretty nice it doesn't feel super cheap but its nowhere near Apple quality. it doesn't seem to run too hot it stays around 40-50 degrees when running most applications which is decent. browsing the web it gets around mid 30s to low 40s. I bought a 2 year warranty from Square Trade and its way better than paying for an HP warranty, so for people complaining its pointless never buy a warranty from the company that makes the product as they will take their sweet time. Overall this is a pretty good laptop that will handle just about any application you throw at it. I wouldn't recommend it for gaming as the GPU is pretty weak, so if you're a gamer on a budget I'd recommend the Lenovo y410p which has been on sale for quite some time and the specs are more gamer oriented, but it will take them forever to ship it.
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13 of 15 people found the following review helpful By Upstate Guy on October 31, 2013
Verified Purchase
This is a really powerful computer. It's fast, has a lot of ram, a lot of hard drive. Keypad seems awfully sensitive. While I'm doing wordprocessing the cursor has a tendency to bounce, from line to line, paragraph to paragraph, page to page. Hate Windows 8. Wish Microsoft had evolved Windows 7, rather than have done such a complete redo. For my purposes, Windows 8 actually permits me to do less, rather than more.
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16 of 20 people found the following review helpful By IndyRon on October 30, 2013
Two error messages appeared on logon after upgrading to Windows 8.1. I spent 3 hours with Microsoft tech support and another 2 hours with HP tech support trying to get rid of them. Imagine trying to understand people with heavy Indian accents on a phone line over which you can barely hear them, let alone understand them. When they took control over the computer it was a relief.

We had used a Logitech mouse before upgrading and one error was related to the loading of an unfound, unneeded Logitech driver. The other error involved the driver for the accelerometer that parks the heads on the hard drive before a dropped notebook hits the floor. Microsoft tech support eventually disabled both.

Wanting to keep the protection of the accelerometer, I contact HP. (AccelerometerSt.exe is HP software.) The HP tech spent two hours trying to upgrade the HP 3D DriveGuard Software with a version not meant for this model. He also suggested it was a Microsoft problem and that I get back in contact with Microsoft.

Then I logged a tech support case for the issue. This morning they closed the case with the message: "Support Case Manager is not available at this time for HP ENVY 17-j020us Quad Edition Notebook PC" and suggested I go to [...]

At customercare I initiated a chat session with a tech support who shortly admitted that a Windows 8.1 version of HP 3D DriveGuard was not yet available for this model and that I should check back in a month. It may not be the answer I wanted, but it was a straight answer that didn't waste my time.

I'd recommend that buyers not upgrade to 8.1 for at least a month.
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5 of 5 people found the following review helpful By Ron Bushe on October 24, 2013
We've had this notebook just a couple weeks. Setup was easy. It boots up fast, but login is disappointingly slow. It came with Windows 8 and the upgrade to 8.1 is now available for free. We haven't done the upgrade yet, but plan to do so. We understand there is an option in 8.1 to boot to the desktop and a start menu, which will resolve most of the issues we have with Windows 8.

Like another reviewer remarked, the edge of the notebook is tapered and isn't as thick as a network (RJ-45) jack. I don't find it an issue when plugging a network cable in, but it can be darn near impossible to get it out. Good thing the WiFi works great.

HP's touchpad is very "touchy", plus the buttons are integrated into the pad. We are using a mouse with it.

The size of the screen is great - until you take it on the road. It's nearly impossible to use on a plane. It's heavy, although not nearly as heavy as another HP 17.3" we have that has the bigger, longer-life battery. We call that one the "aircraft carrier".
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7 of 8 people found the following review helpful By Scott on September 19, 2013
Verified Purchase
Fast but great battery life for day-to-day tasks. Only gripe is the slow 5400x HDD, but I understand what I was getting from the start, so I can't complain.
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4 of 4 people found the following review helpful By Suzanne Francis on October 16, 2013
Verified Purchase
This item came quickly, set up quickly, and I was using it right away. Windows 8 was a little confusing at first, but that would be the only (small) complaint.
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4 of 5 people found the following review helpful By raconter on September 1, 2013
Verified Purchase
Seems to work well enough..some setup issues, and on line support didn't seem to be very knowledgeable about the product. Works well now, though.
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1 of 1 people found the following review helpful By Anton Ridgway on December 9, 2013
I spent many hours trying to get the laptop to go on the internet via our wifi signal. After a week of downloading updates with a ethernet cable and a lot of troubleshooting, we were finally able to make it work. Very satisfactory machine, but be warned that it will need some updates when you unpack it, so have an ethernet cable handy.
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