Customer Reviews

HP H470b Officejet Mobile Printer

5 star:		(13)
4 star:		(8)
3 star:		(0)
2 star:		(5)
1 star:		(4)

 

 

This sturdy, little HP printer seems to be a work horse. It is perfect for printing ready-to-sign documents when with a client in the field. As near as I can sense, it has all the qualities of a larger model, but is small and light enough to carry with my laptop together in one case. I've had no problems at all and would recommend it without reservation.

This is a great printer and has come in handy more than once. I am in the military and do a great deal traveling around and this printer has been there to do the job numerous times. It is nice and compact where it fits in the same backpack as the laptop that I use it on. Have been able to print out items in the field being has a battery on the printer as well. Very lightweight and rugged as well. Is able to withstand some rough handling and bumping and still work like a champ. All around great product.

The H470 is a nifty little printer and prints very fast, but there is always a delay of 10-30 seconds before printing even starts. At times the delay is followed by a message of a mis-aligned cartridge, so I find myself a bit frustrated at times. The telling statistic is that if I had it to do over again, I would have done even more research and probably gotten a different printer.

jw

The printer is small and portable. However, my unit did not work out of the box. Upon installation, the printer immediately gave an error message stating that the wrong color ink cartridge was installed. The color cartridge that was installed was the one packed in the box. A quick check of the documentation and web site confirmed that this was the correct cartridge. I had already ordered an extra set of cartridges, so I tried again with a different cartridge (correct model number) and it still had the same error message. All suggested fixes on the HP support site were tried with the same error message. The printer is noisy and slower than regular size printers when it does print, but it might be a price to pay for portability.

Contact with HP customer support e-mail resulted in a response that was courteous, yet later than the promised 24 hour response time. This resulted in more suggested procedures to rectify the problem, with the same error message. I was asked for a time which was convenient for me for someone to call to replace the printer. I gave them the time, and although I was promised a callback in 2-3 days, it has been 2 weeks without contact. I can't help but think that customer support is an attempt to drag out the exchange process as long as possible. Why can't they just give me an address to which I mail the defective printer?

Downloaded drivers from hp.com/support to avoid problems noted at other forums. Easy to use, love the two sided function(brings joy to my cheap little heart). Only problem is with HP not the printer. To use the wireless function I must use the HP wireless adapter, printer will not even acnkowledge my Linksys adapter.

This printer is convenient on the raod with its smaller size and battery power source where AC power is not readily available. The bluetooth conectivity would have probably made it even more convenient, but I'm satisfied overall.

I had purchased HP H470 wfb printer for travel. On the flights ink cartridges would leak. The printer broke down during HP's warranty period. Called HP and was informed that it was out of warranty, when in fact I had my receipt in front of me, to my surprise HP support based in India, informs me that the warranty starts from the DATE OF MANUFACTURE and not from the date of purchase. The warranty support instead wanted to sell me a refurbised HP printer for more than the price of the printer on Amazon, I said thanks, but, no thanks. I have three HP printer sitting here that do not work, all within the warranty period.

I have used this printer now for over four months. It has traveled to Africa and back and been carried around in various bags and backpacks and given one heck of a workout under adverse conditions. If one needs a printer that will actually work under field conditions, I can strongly recommend this printer. The battery life was a pleasant surprise too. It will allow printing of fairly extensive documents without running out. No, it is not as good a printer per se as the big multi-purpose printers in my office and Lab but it works out in the field when we need it.

I had my own experience with HP printers a few years ago and vowed to never buy another. But this one was a gift for a friend and this is the one he really wanted. I tried to set it up and the cartidge lights kept flashing and the carriage would not position itself where ink cartidges could be inserted. After waiting for this to stop (all night) I contacted HP support. Hours of e-mail exchanges later they admitted that it was bad out of the box. The next day they phoned and wanted to know where to ship a refurbished replacement. Am I missing something here? A printer that I've had for 36 hours and that has never had ink in it should be swapped for a refurbished one? Hey, on second thought, what a great business model! Sell "new" products at top prices, knowing they don't work. Replace them with old used crap and pocket the difference. Brilliant!

This printer was quick and easy to install and use. Had it working in five minutes including adding ink cartridges! No problems connecting to an older laptop. Printer cover is not as sturdy as had hoped, but it is a good product.