Customer Reviews

HEW113102 - HP Office Paper

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(4)

 

 

A listing error was made. I received one ream of paper rather then a case and made one call and was told that the ream of paper was mine to keep and they were crediting my account for the entire amount. A hour later I received the email from Amazon that my account was credited. They made a mistake and are making good on it.

This supplier ran a bait and switch scam..I would never ever recommend purchasing any item from them. Once they charge your credit card and have your funds they should be obligated to either send the order as promised or not charge your credit card at all. not make you wait and they use your money for a month or longer.. my review of this company..the worst.

I don't understand the bad reviews for Discount Office Supplies. Yes, they made a price listing error--however, I think that they made good for anybody that simply called them on their toll free number. By this, I mean CREDIT you back the FULL PRICE PAID, including shipping, and let them you keep the ream (or reams) of paper! Plus, be very nice about it (even suggest this option themselves)!

Anybody that thinks Discount Office Suppies should "honor" the price-listing error, costing themselves a big loss (selling cases of paper for more than it costs to ship them), should GET REAL!

I will not hesitate to order from them again, for sure...I know that they do consider customers important!

Thank you for your reviews! I was just about to order this "deal" when I investigated further and read your reviews. As for Discount Office Supplies, I discovered them recently and have used them for several purchases for our company. I have never had a problem with them and look forward to doing business with them in the future.

Hello everyone,

I got the same problem. As you can see, the item says that "Case of 10 Reams". And I have ordered 5 Cases. Then what I have received is 5 (five) reams. It is totally illegal to sell thing like that, and you/customer, have the right to sue them.

In your case, just call your CC company and toll them the problem, then you can get your money back because it is not right. If you have time, please sue them too.

By the way, for those people do not have any experience with this small show, Discount Office Supplies, if you do not get the same problem as we are dealing with right now. Just do not try to purcharse something from them; they might or might not send you the item as what they say on the web. By doing this, these shops like this could turn Amazon down very badly.

Thanks,

Hung.

I ordered four of the above from Discount Office Supplies - 4 cases of paper at $3.70 each. The company sent 4 reams (thats alot less than the ordered 40 reams). I called to ask where the rest of the paper was and they told me that they would honor their price on amazon and ship out the remaining paper.

Two weeks later they THEN called me and notified me that they were now 'out of stock' and that they had no idea if they would ever carry the paper again. I imagine that they didn't want to ship me the paper due to their pricing error - rather than honor the price (as they said they would) they just decided to 'sell-out' the rest of the paper... I plan on hounding them for as long as it takes until I get my paper.

These folks are scammers. Don't buy from them. It isn't my fault that they bungled the selling price - it is THEIR fault that they are defrauding their customers.