Customer Reviews

HP ScanJet 3570c Scanner

5 star:		(3)
4 star:		(8)
3 star:		(2)
2 star:		(6)
1 star:		(5)

 

 

So far, this is a great scanner. It has easy to use software, and it is really fast and quiet. The built in slide scanner works great - the easiest scanner I have had to scan slides. However - there are bugs in the software that keep the buttons from working. I have Windows XP, and it recognizes when the buttons are pressed, but the software does nothing. I called HP support and they said that it is a known problem and there will be a fix. When that fix comes out and the buttons work, I will give this 5 stars...

i hate scanning. bought this to do family scrapbook project while visiting elderly relative. I found it much easier to use than other scanners i have used. setup on windows XP was easy and use intuitive. the quality of the scan is acceptable, though it appears to have a bit of darkening on one side, even when i am not doing over-sized documents. this can be cropped out. software package seems pretty good. Have also used copy feature, and it was easy to deal with. for the price, this scanner is a very good value

Iwould like to say that after purchasing this scanner I was happy to find that it was indeed very simple to set up and use. I started scanning within an hour after unpacking it and encountered absolutely no problems with it at all. Also the HP scanning software that comes with it is incredibly nice with the added addition of being able to connect online and transmit your photos with the HP Photo Scanning Web site make sharing your photos fun. The scanner has worked flawlessly from the start and at the price I think you cannot beat it for value. You will have the chance to print Text, Documents, Photos, 35mm film, Slides, and 3D objects. It is my first scanner and as I have said it is very easy to use. A true prize!

This is one of the better scanners I have ever used. In all normalcy I would have rated it at four stars, but with the support I have experienced from HP support, Its worth another star in the rating. Most of my peripherals are HP, and that is because of fine support they give, and the short period of time it takes to get it. My last scanner was mfg. by Plustek, and I would not recommend it to anyone. If you need support on Plustek, you may as well forget it, unless you want to spend all your time on the phone calling Japan, China or Europe.
Thank you. John Clausen

HP has made a quality scanner at a bargain price.

They've tried to make slide and negative scanning easy, and failed, but perhaps because it CAN'T be as easy as pressing one button on a scanner. You have to pay attention to details to get good results from slides and negatives, with either a $100 scanner or a $5,000 scanner, and I've used plenty of both.

The software leaves a lot to be desired in terms of responsiveness, but if you READ THE MANUAL... (strange concept, eh?) you'll discover that there is a control application called the "Director" which makes scanning faster and easier to control, than fumbling with the default user interface and its auto-preview delay.

I too had problems with the auto-cropping of whitespace and negative scanning, until I took 5 minutes to go to HP's website, read the TMA scanning document in the FAQ for this product, and do what it says to do (in essence: use the Director application instead of the scanner buttons). Which results in: perfect scans.

My only complaint re: negative scanning: the mount is difficult to handle, and shoving a long strip of negs through it results in light leakage of the TMA lamp, and dark scans. So, you HAVE to cut your negs if you have strips of more than 4 per.

Two stars for making a good scanner at a cheap price.

One star for putting up with ignorant consumers who don't read manuals, and for actually putting useful information up on their website. HP may no longer provide good human support, but the online support is decent.

Oh, and the software takes up NOWHERE NEAR 4GB, as one reviewer claimed. It is, however, atrociously slow (to be fair, I have yet to encounter ANY truly "fast" scanning software, on any platform).

I found the controls confusing and difficult to operate. My previous scanner was an HP 2200c. The controls on the 2200c were easy to understand and use and required only a minimum number of mouse click to scan and save. The 3570c is a great leap backwards from my previous HP scanner. If you require a transparency scanner, I would suggest getting a 3500 and add the transparency adapter as an option. With the 3570c you have to use a piece of white paper over your scanned item to prevent the transparency holder from bleeding through to your scanned image. Also, I've found that the scanner has a tendency to "auto-crop" certain items even when the "auto-crop" function is disabled. I'm getting tired of having to drag the cropping handles around just to get the entire scanned image on the screen. I've owned this scanner for approximatly 1 hour and 30 minutes, and so far, I'm pretty disappointed. I'm ready to get my old 2200c back from my daughter and put this scanner in the closet.

This scanner crapped out after about 2 weeks of scanning. It starting scanning everything as solid yellow or red. HP support confirmed the scanner died. I got the scanner as a gift so I didn't have a receipt and even though HP new it was under warranty based on the serial number, they still required a receipt. Luckily, it was bought on Amazon and the person giving it to me printed off the order confirmation. Customer service with HP is still a hassle so I would avoid HP products if at all possible.

This is the first scanner that I bought. And overall I am pleased with my purchase. The qualtity of photographic scans, considering the cost of the product, is very good.

When it comes to installing software or peripherials, I don't like things that are complicated...who does? I have to say that I easily intstalled and started scanning withing minutes. Believe me I am no computer whiz.

I still have to figure out how to use the buttons on the scanner.

Overall opinion of this product is good quality and nice price.

I paid $40.00 for this scanner at Circuit City. I got it home and about 5min after I took it out of the box I was scanning and printing some very old photos (yes I did install all the software). I have used other scanners (school, work, kinkos) and this has got to be the simplest to use. Fool proof. Just press a little button, if you want to email your scan just press the button with the envelope picture, just a simple scan just press the scanner button. Like I said Fool Proof. I have no idea what others are saying about white space being cropped out and the guy that says you need 4gb to install the software is a total lie. I guess he must have something against the HP brand. I will admit that the lamp takes some time to warm up (30 sec.) but that is really no problem. I will admit that the scans that it makes are not as good quality as some high end scanners but it is really great. I have scanned some old photos that are like 3x4 and have printed them up to 8x10 with great quality. I give it 5 stars because of the price I paid, the ease of use and the quality I get from it with my experience.

I have had nothing but trouble with this scanner from the beginning. In fact, I had to return it twice before I got one that worked at all. HP Tech support is not all that good. I wanted to find the newest driver, and there is one, but they charge $...for it, unlike all other companies where you can just download driver updates. Every call is long distance, they have no 800 number for tech support. Everything has an extra charge. HP has gotten to be one of the worst in quality and support. I will never buy another HP product.