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Most Helpful Customer Reviews
21 of 22 people found the following review helpful:
1.0 out of 5 stars
Misleading Page,
By
Amazon Verified Purchase(What's this?)
This review is from: HP LaserJet 27X Black Print Cartridge in Retail Packaging (Office Product)
I just got a remanufactured cartridge instead of a new, HP-made one. See comments from others. My complaint is that Amazon allows at least this seller to post a misleading product description. The weasel word which they use to cover their tracks is "replacement." This hardly connotes "remanufactured."
Amazon needs to police its 30-rd party sellers far more vigorously. I don't blame the 3rd party, I blame Amazon.
34 of 40 people found the following review helpful:
1.0 out of 5 stars
is this a real HP cartridge, or not? Is it new or a refill?,
By George "George" (Austin, Texas) - See all my reviews
This review is from: HP LaserJet 27X Black Print Cartridge in Retail Packaging (Office Product)
The picture in the ad is a real HP toner cartridge box, and the description says it is from Hewlet Packard. However many of the items for sale are NOT genuine HP cartridges, and others are genuine, but refilled cartridges with "NEW" as the condition.
Let the buyer beware, Amazon is allowing clone sellers and refillers pretend to sell new HP cartridges with no clear indication of what you are buying from some of the merchants. Kudos to the merchants clearly stating what they are selling, but shame on Amazon for allowing some merchants to make it look like they are selling the real thing when they aren't. The picture is of a genuine HP product, this should NOT be allowed if some or all of the items are from third party manufacturers or are refills. Let the buyer beware! I use refills all the time, but the quality is not the same as new. I have my cartridges refilled locally, and when they wear out (and they do wear out) I tell the refiller to keep them, and I buy new replacements (and refill those till they wear out). Only HP manufactured new cartridges should be sold under this item listing as new. A second listing for clone cartridges made by third parties should allow third party cartridges that are new to be sold as new, and all refills should be sold as used.
12 of 12 people found the following review helpful:
2.0 out of 5 stars
Black Market, Grey Goods,
Amazon Verified Purchase(What's this?)
This review is from: HP LaserJet 27X Black Print Cartridge in Retail Packaging (Office Product)
The box I received was that of international marketing (Grey Goods), this is typically only sold outside the USA.
I was never informed of this when I made the purchase. The box has very little English on it. Buyer beware.
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