HP LaserJet 15A Black Print Cartridge in Retail Packaging

by HP

Product Details

• Product Dimensions: 13.5 x 7.5 x 4.8 inches ; 0.3 ounces
• Shipping Weight: 3 pounds (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B00005AM7O
• Item model number: C7115A
• Average Customer Review: 4.3 out of 5 stars  See all reviews (33 customer reviews)
• Amazon Best Sellers Rank: #491 in Office Products (See Top 100 in Office Products)
  • #84 in Office Products > Office Supplies > Ink & Toner > Laser Printer Toner
• Date first available at Amazon.com: May 23, 2008

Product Description

Genuine HP LaserJet printing supplies are always the right choice. They deliver exceptional print quality and hassle-free operation, page after page, because they're specifically designed to work with HP printers. Did you know that 70% of a LaserJet printer's imaging system is based on HP's LaserJet print cartridges? The technology of the print cartridge is any printing system's most critical component, so if you're not using HP supplies, you're not getting HP printing. With genuine HP LaserJet printing supplies, you also know you're getting the best total cost of ownership because HP factors in qualities like reliability, dependability, and ease of use.

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

1.0 out of 5 stars Cartridge is worthless, September 13, 2011

By 

kevin garry - See all my reviews

Amazon Verified Purchase

This review is from: HP LaserJet 15A Black Print Cartridge in Retail Packaging (Office Product)

I put off replacing the cartridge in my HP Laserjet 1000 for many months. I was tempted to get a remanufactured/reconditioned one since I had used them at work before with no real problem.

Then I recalled the problems I had a few years back using "compatible" cartridges for my Canon inkjet. Because of these off-brand cartridges, I ended up having to spend a chunk of money to replace the whole print head. (Back before print heads were integrated into ink cartridges, they were built better and would last a really, really long time - meaning consumers could refill their own ink cartridges as many times as they liked.)

So, I decided to go with a brand new HP cartridge. After shopping around a bit, I ordered one - via Amazon - from Laser & Copy Supply. It arrived on time and the packaging was fine.

I ripped off the thin strip of cardboard that seals every HP toner box, took the cartridge out of the sealed black plastic bag, then installed it. When I ran a test page, I had serious ghosting (image repeated further down the page) and major black splotches, especially on the top half of the page.

I checked online and read that this problem may result from a bad Primary Charge Roller. Apparently this is not uncommon when buying remanufactured cartridges. However, I ordered what was supposedly a brand new HP cartridge!

If I had checked out the bottom of the box the cartridge came in, I would've known to be suspicious. The cardboard has been seriously torn on both sides and then obviously re-glued.

When I called the Laser & Copy Supply, I got a voice menu. I pressed "0" for operator, and the second I uttered the phrase "toner cartridge", I was transferred to someone's voicemail. This is not the access I expect to have to an Amazon seller when I call at 3:00 pm on a Tuesday afternoon.

The problem is not with my printer. The old cartridge still works fine except the output is a little faint in places. The problem is this new cartridge. It is a complete FAIL.

Now I wish I'd paid the extra $20 and gotten one from Staples, Office Max, or some vendor who has proved reliable in the past.

If I get a response from the vendor, I will update this review.

----------------

UPDATE:

After leaving two messages with the vendor, I got a callback. I explained the cartridge did not work properly, and pointed out its carton had been torn in several places and seemed to have been reglued. (Later, on a new HP cartridge purchased from my local office supply store, I noticed there was a black plastic tab on the end of the foil strip that gets yanked out of the cartridge before installation. This was missing on the cartridge I bought via Amazon; there was just the foil strip).

"Jacob" was properly contrite on behalf of the Laser & Copy Supply, and offered me either a replacement or a full refund. I chose the latter and he said he was submitting it right then. The credit appeared on my account in short order. When I asked if he wanted me to return the cartridge, he said, "Not if it's like you say it is."

So, though disappointed the cartridge didn't work for me, I appreciated not having to repackage (and pay postage) to send the defective cartridge back, and the fact that my refund came through without delay.

6 of 6 people found the following review helpful:

5.0 out of 5 stars Great quality and great price, April 2, 2008

By 

James Peterson "YMMV" (Savannah, GA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Original HP LaserJet 15A Black Print Cartridge in Retail Packaging (Electronics)

Not much to say, great toner quality at a great price. I will buy it again next time.

8 of 9 people found the following review helpful:

5.0 out of 5 stars Excellent value for money, June 18, 2003

By 

dranansi "dranansi" (Bridgetown, St Michael Barbados) - See all my reviews

Amazon Verified Purchase

This review is from: HP LaserJet 15A Black Print Cartridge in Retail Packaging (Office Product)

If you want to have cost effective evidenced based printing...then this is the cartridge for you. Crisp, clean, clear every time.
Excellent quality and at 1200 dpi nobody complains!
Here's a tip:buy two! I did!