HP LaserJet 3390 All-in-One Printer/Copier/Scanner/Fax (Q6500A#ABA)

by HP

Product Details

• Item Weight: 39.2 pounds
• Shipping Weight: 49 pounds
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B000E6Z4E2
• Item model number: Q6500A#ABA
• Average Customer Review: 3.0 out of 5 stars  See all reviews (33 customer reviews)
• Date first available at Amazon.com: July 7, 2004

Product Description

Amazon.com Product Description

Amazon.com Product Description The HP LaserJet 3390 All-in-One Printer/Copy/Scanner is a revolutionary office machine that prints, copies, faxes, and scans. Its versatility, productivity, fast performance, and legendary HP reliability make it a must for every business. The LaserJet 3390 offers high-quality black-and-white printing, black-and-white copying, black-and-white faxing, and black-and-white and color scanning. Supremely efficient and incredibly convenient, this all-in-one unit will help increase office productivity.

The HP LaserJet 3390 is a revolutionary office machine that prints, copies, faxes, and scans. View larger.

This system makes high-quality copies and prints at speeds of up to 22 PPM. View larger.

HP Smart printing technology makes the LaserJet 3390 easy to use. View larger.

The ports, connectors, memory storage, and switches are located on the rear of the scanner. View larger.

The Performance You Need
The LaserJet 3390 is designed to let you accomplish more work in less time. This system makes high-quality copies and prints at speeds of up to 22 pages per minute (ppm), so it won't hold you up or slow down your busy workday. In fact, the LaserJet 3390 delivers fast first-page out speeds of less than 11 seconds when copying, and less than 8.5 seconds when printing so you won't waste valuable time waiting for output. In other words, with the LaserJet 3390 you can pick up your completed job before most other devices have even begun to warm up! You'll also enjoy superior quality with genuine HP cartridges. With HP Smart printing technology, the HP print cartridge and the device work together to achieve consistent, outstanding print quality, enhanced reliability, and a system that is easy to use, manage, and maintain. Automatic alerts let you know when the cartridge is low or out, and you can depend on convenient online ordering with HP SureSupply.

The enhanced finishing features also allow for greater flexibility while standard automatic two-sided printing helps you conserve paper. Plus, this compact desktop product multi-tasks; if someone is printing or copying, you can still receive that important fax you've been waiting for.

The Productivity You Deserve
The LaserJet 3390 lets you maintain your momentum with an optional 250-sheet input tray that offers a total input capacity of up to 500 sheets. This high capacity means you can print more pages with less intervention and depend on the product to be ready when you need it. The LaserJet 3390 also effortlessly handles your volume demands with a 64 MB memory (expandable to 192 MB), 4 MB FAX memory, and a fast, reliable engine. This machine can truly take on even your biggest, most complex jobs. Plus, for optimum convenience and to save you time, the HP ToolboxFX lets you interact with the LaserJet 3390 from the comfort of your own desk, with configuration, status, and support for every feature.

The LaserJet 3390 prints complex documents with built-in support for HP PCL5e, HP PCL6, and HP postscript level 3 emulation. You can also easily and reliably connect multiple users with standard 10/100Base-T Ethernet networking or take advantage of easy direct connections with the hi-speed USB 2.0 port.

Speed, Connectivity, and Included Software
The LaserJet 3390 gives you many time and money saving options, while delivering optimum productivity. The fast print speed of up to 22 ppm, as well as the monthly volume of up to 10,000 pages, ensures that you won't waste time either waiting for jobs or continually replacing paper. The print quality is up to 1200 x 1200 dpi so you can count on the sharpness of your documents. Fast and reliable, the fax machine speed dials up to 120 numbers and 119 group dials and has a resolution up to 300 x 300 dpi. To help ensure that all your copies are clear and readable, the copier can be adjusted to reduce/enlarge each document from 25 to 400 percent while the scanner offers a hardware resolution of up to 19200 dpi.

The LaserJet 3390 comes with a variety of software to keep your system running smoothly. The software package includes: HP ToolboxFX, HP LaserJet Scan, TWAIN 1.9 or WIA scanner drivers, HP LaserJet Fax, HP Fax Setup Wizard, Readiris PRO text recognition software (not installed with other software, separate installation required), printer drivers (HP PCL 5e, HP PCL 6, HP PostScript Level 3 emulation), installer/uninstaller, and for Macintosh users, HP Director.

The LaserJet 3390 comes with a one-year limited warranty.

What's in the Box
HP LaserJet 3390 printer/copy/scanner, power cord, HP LaserJet Q5949A black print cartridge, getting started guide, support flyer, CD-ROMs (software and documentation), control panel faceplate, ADF input support, and phone cord.

Product Description

LaserJet 3390 All-in-One prints, copies, faxes and scans. Print 22 pages per minute with 1200 dpi. Instant-on Technology delivers first page out in less than 11 seconds copying and less than 8.5 seconds printing. Faxes a page in three seconds. Features 64MB, auto duplex printing/copy, 50-sheet auto document feed capacity and 250-sheet tray input capacity. Handles your volume demands with 64MB memory (expandable to 192MB), 4MB fax memory, and a fast, reliable engine. Flatbed, sheetfed scanner scans up to 8-1/2" x 11-7/10" with 24-bit depth and 19200 dpi enhanced scan resolution. Print complex documents with built-in support for HP PCL5e, HP PCL6, and HP postscript level 3 emulation. Easily and reliably connect multiple users with standard 10/100Base-T Ethernet networking or take advantage of easy direct connections with the Hi-Speed USB 2.0 port.

Customer Reviews

Most Helpful Customer Reviews

63 of 67 people found the following review helpful:

3.0 out of 5 stars Good basic multifunction, but Brother beats it for features!!, May 19, 2006

By 

Scott H. "scott11686" (Miami, FL United States) - See all my reviews

This review is from: HP LaserJet 3390 All-in-One Printer/Copier/Scanner/Fax (Q6500A#ABA) (Office Product)

Having owned an HP 3330 multifunction (from 2002) I thought this new 2006 model can only be better. Well, it is in some ways....I guess.

The 3390 adds duplex printing and has a built-in JetDirect for network based printing and sharing, but other than that it doesn't seem to be any different than the recently discontinued 3380. And for that matter its not a whole lot different than the 4 year old 3330. Fairly sad product innovation on HP's part considering that the competition is offering some credible new features in this class of product.

Comparing the new Brother 8860DN and the HP 3390 side by side proves the Brother is superior in most things. Since this is an HP 3390 review, I'll refer you to my Brother 8860 review for more details.

Its not all doom and gloom with the 3390, I just feel for the $700 price they are asking, HP could have added a bit more innovation.

Things missing from the HP that I wish were included:

1) duplex scanning from document feeder
2) faster scanning (its S-L-O-W)
3) a legal size scan glass (realtors still use legal paper)
4) fax forward to email

Other annoyances:

The 3390 has only been out for a few weeks, however they've already revisioned the software from V1.0 to V1.1 and now V2.0. HP has also released two firmware updates in that tims as well. Sounds good, assuming all problems are resolved, however they are not! In the couple days I used this printer, I found the following issues:

1) the TWAIN interface for the scanner will often give warning messages about the document feeder and these warnings don't make sense. Bypassing them resolves the problem. Plus the TWAIN interface counts the pages backwards (ex: 6 of 2 instead of 2 of 6).

2) I have experienced issues where printing a document from Word will cause all text to be truncated on the paper.

3) TWAIN interface will not work with the Windows XP built-in fax program.

4) If you turn off your 3390 the HP toolbox program will sometimes hang.

So, all in all its a decent machine. For anyone looking for a no nonsense multifunction this will do the job. For $200 less you can also get the Brother 8860 that will do everything the same plus more.

15 of 16 people found the following review helpful:

3.0 out of 5 stars NOT Vista-Ready, July 23, 2007

By 

JM - See all my reviews

This review is from: HP LaserJet 3390 All-in-One Printer/Copier/Scanner/Fax (Q6500A#ABA) (Office Product)

HP's telephone Sales staff and its website say clearly that this printer is Vista-ready. They mean exactly that -- the PRINTER is Vista-ready. What they don't tell you is that the scanner and fax modem are NOT yet supported by Vista-compatible software. The software that comes with the printer will not even install under Vista. The Vista-compatible software on the HP site is a plain printer driver -- no scanning, no faxing, no fancy printer-configuration interface.

They promise to have something for Vista soon, but their initial date for that was May 2007, it's now the end of July, and nothing yet.

This is a great printer, but if you have Vista and need the other all-in-one features now, get something else.

And shame on HP for claiming an All-In-One is Vista ready when it isn't!

11 of 12 people found the following review helpful:

5.0 out of 5 stars Good all-in-one and a great value, October 28, 2006

By 

D.M. (California) - See all my reviews

This review is from: HP LaserJet 3390 All-in-One Printer/Copier/Scanner/Fax (Q6500A#ABA) (Office Product)

I recently purchased the Laserjet 3390 to replace my aging LaserJet 2100 and I couldn't be happier. With the current $[...] rebate this machine is a terrific value, and its performance so far has been stellar.

Print quality is excellent, as is the scan/copy quality from the flatbed. To scan or copy legal-size documents the automatic document feeder must be used, and the quality of the output seems slightly lower than from the flatbed, though still quite good.

As other reviewers have noted, the HP software is another story. I installed the printer to an existing small network, and the software had to be installed twice on each computer (i.e., installed, removed, then reinstalled) before it would function properly. However, after the second installation everything works flawlessly.

My only complaint is with the single-slot manual feed. I've added a second 250-sheet paper tray, which makes this a bit easier to deal with, but it's still a minor annoyance. If HP had incorporated a fold-out manual-feed tray I'd give the 3390 an unqualified 5-star rating. As it is, I'd rate it 4.5 stars.