Customer Reviews

HP Laserjet M1319F Mfp Printer

5 star:		(10)
4 star:		(4)
3 star:		(1)
2 star:		(3)
1 star:		(2)

 

 

I had an HP Fax 1010 for my home office, and it was a trouper - always worked great. But then HP had a recall due to potential fire hazard, and offered a rebate on several of their faxes and multifunction fax/printer/scanners.

So I went for the M1391F MFP. I don't really care about printing - I've got a color duplex laser printer for that. I wanted something that would fax, copy, and scan with an auto-feed.

Here's what it's good at:
1. Scanning letter-size pages (although their Mac software could use some work).
2. Copying letter-size pages.
3. Faxing letter-size pages to U.S. recipients.
And the document feed works great.

Here's what it won't do:
1. Scan legal-sized pages
2. Ring or make any kind of noise when it gets an incoming call, from a fax machine, cell phone, or land line. Even with all the volume settings turned to high.
3. Receive an incoming fax or phone call. At all. From anywhere.

The capper tonight was that I had to fax a time-sensitive document to New Zealand, and this piece of work thinks the NZ dial tone is a busy signal and won't connect.

I tried to access HP's live chat help desk, but nobody picked up in over a half-hour. So now I'm having an extended, hours-between-installments email correspondence with Nigel from Bangalore, and he's asking me to verify the model number and what version of Windows is on the attached computer and am I using USB. Well, there is no computer attached, Nigel, I'm using this as a detached fax machine. But as someone who's written printer drivers for your own company's printers, and fax software for your competitors, I can assure you that if the attached computer is preventing this unit from receiving faxes or recognizing international dial tones, you need to look for another job.

I dug out the old 1010 and it sent the fax just fine.

This unit has a wonderful feature set. If only it worked. It's useless to me, and I'm going to have to start looking for a fax machine that works.

When I was in grad school over 20 years ago, HP sold the best lab equipment money could buy. You knew if you got an HP gas chromatograph, or infrared spectrometer, or oscilloscope, you had the highest quality available on the planet.

Now... I've bought probably a dozen HP laser printers since 1990, and never even looked at another brand, with one costing over $10,000. But after this hunk of junk, I will certainly look at alternatives in the future.

This unit was purchased as a replacement for an HP1010 Fax Machine which was recalled by the factory, and an HP1010 Printer which was not recalled. Despite negative comments by others, I have found the M1319F Printer to be more than an acceptable replacement for both machines. It is in regular use and I have had no problems thus far. It has never failed to print, copy, or fax for me. I have found the print quality to be excellent.

The printed documentation that came with it was a little too spartan, but the manual on the installation CD is more than adequate (177 pages if you care to print it). As a bonus, the M1319F uses the same ink cartridge as the HP1010 Printer so for me, I only have to stock one cartridge for both.

Thus far, I have no regrets with my purchase, and I believe HP did me a favor by recalling the HP1010 fax which I did not like. The only reason I rate the M1319F 4 stars is because HP makes much heavier, more durable machines, albeit at a higher price.

The machine worked well for 3 weeks. Then it started to jam every now and then. It would try to grab too many sheets of paper from the tray. Changed paper and it happens less frequently.

Last week the fax section started to act up. It dials, hears the other machine answer then takes forever to send even the first page. Oddly, sometimes it will send multiple pages but doesn't indicate that on the display. I have confirmed that the receiving fax machines were working fine. I send faxes to these other machines on a regular basis and now I can not. The light just flashes away and my phone line is tied up forever.
HP LaserJet M1319f MFP - Multifunction ( fax / copier / printer / scanner ) - B/W - laser - copying (up to): 18 ppm - printing (up to): 18 ppm - 280 sheets - 33.6 Kbps - Hi-Speed USB

It definitely affects my confidence in HP printers. I used many HP printers in the past. This is the first one gave me so many problems. Give you one example: after installation I found it can only print portrait not landscape. After three sessions with HP technical persons, all together about 6 hours, it was finally fixed without knowing why. I am not going to list all the other problems. Some of them are minor. It is finally working at the moment. But I am worried about other surprises could hit me anytime.

Nevertheless, my experience with HP service personnel were pretty good. They were as patient as I was during the conference sessions. One of their supervisor or manage call me afterwards, asking if there is any other problems need help or want to exchange a new one. I told him if more problems occurs I probably would like to change to a new model, perhaps a more expensive and better one. I am still not very sure I should keep it.

Chung Ting, Los Altos Hills, CA

I bought this printer new for $215 from CompuBiz and I was disappointed with the scanning software that came with it. I bought it because of the low price per page to print and also because I like to scan documents into PDF often. When I tried the scanning software included, Readiris Pro 11, I was thoroughly disappointed. I have since learned that I can scan directly from my Adobe Acrobat 9 Standard and it works awesome. I immediately un-installed the Readiris Pro 11 that came with the printer and I am now a very happy customer. I don't know why HP would partner with such a bad software provider. I therefore recommend this printer, but only if you are going to use Adobe Acrobat for the scanning software. Enjoy.

This is the second HP Laserjet M1319F printer I have owned. The first one made lasted about 14 months before dieing. It was primarily used for printing school work, approximately 30 to 50 pages a month average. The second printer has lasted less than one year. Purchased in October 08 it has now stoped working Septemeber 02, 2009. Both times it has been a technical malfunction regarding the fax. If I am able to return the printer I will not look to purchase another one like it.

The printer is a great low cost printer. It came all in one package. It was easy to set up and was working within 10 minutes. Everything was straightforward and precise. It connected easily with Windows XP. As a printer the quality was very good. As a copier, the quality is good. However, it is tricky to print multiple copies. If you're doing 1 at a time, it is easy. If you need 2 or more, it takes a little extra work. Read the manual to know how to do this! But if you need a bare bones, monochrome, one-sided printer, fax, copier, scanner. This is a good option.

Just spent much too much time installing this to use as stand-alone fax. It wouldn't work; downloaded new firmware. Tried again; nada. Then I remebered that there was a white plug on the top of two possible places to attached incoming phone line. I had removed plug and attached wire there as clearly shown in Installation Pamphlet. Now I tried the other connection and now it works. HP needs to get its act together.
Also downloaded updated driver package, all 169 MB. This seems humongous.

This was a replacement to an antique inkjet fax that had finally given up the ghost. I shopped for a couple of weeks comparing fax machines and this caught my eye. I wasn't looking for a multifunction machine but went with this purchase because of the small footprint. Upon setup (which was a snap), I had some trouble getting the machine to pick up calls automatically but after cycling the power a couple of times it began to work fine. I believe it was my impatience,not the machine, that was at the root of this problem. Prints are quick, crisp and clear although in black and white only. I was exceptionally impressed with the scanner. It too was quick but slows with different resolution settings (typical for scanners) but faster than my flatbed at the same resolution. Print cartridge replacement is a snap.
I am quite happy with my choice. The mostest for the leastest! Now it remains to be seen if I will have this long enough for it to gain "antique" status.

This was an excellent purchase, product is everything we needed in one equipment. Easy to set up, easy to use and arrived in excellent condition. Shipping was EXTREMELY fast and this was a GREAT price, good place to do business, very trustworthy.