Customer Reviews

HP M2727NF Laserjet Printer

5 star:		(8)
4 star:		(2)
3 star:		(2)
2 star:		(3)
1 star:		(17)

 

 

This review is based on usage in a small business where the device is at a satellite office.

This is a good piece of Hardware by HP, but as is typical of HP scanners the software is weak. The printer makes excellent images. The machine is fast from the time you click on print to when the page starts printing, and the printing is fast. This is the highlight of the machine. Two sided copying is excellent. The automatic document feature works well for copy and fax, but the scannning software is a problem.

The first machine I got had a defective fax board, but the store I bought it from let me return it for a new unit. Setup of the machine worked well. You can configure it using a built in web server. You might have trouble finding the machine on the nework, though. Unfortunately it does not respond to ping broadcast packets. You can go to the front panel and go through the menus to print a network report to see what IP address it selected. From there the web access works best to set up the machine. Setting a manual IP address is easy enough from the front panel so you know what IP address to connect to. You can get an optional second paper tray.

While setup of the machine via the web access works well it is limited in that the fax cannot be set up through the web interface. This is unfortunate, since the fax settings are tedious to enter from the front panel. You can use the web interface for the address book, but setting fax settings like address, speed, report settings, and everything else are not changeable except through the front panel.

As far as scanning goes, this is not a push scan device. (A push scan device is one where the scanner does the scan, then transfers to another computer by a network protocol like FTP or SMB). There is a button on the machine to scan, but that just starts up the program you have to install on your computer. The HP scan software is difficult to use and unintuitive. Definitely NOT production environment. It is also bloatwear. Over a thousand files get installed on the computer that serves as the scanning control computer. Also, whenever you scan the document comes out at 17 inches on the computer. The workaround in my setting is to fax to our fax server, which takes the calls and keeps the faxes. In this way I have a push scan option at the cost of a phone call for each scan. But if you have a business you do not want to use this as the document scanner using the HP softwear. I do not know if VueScan works with this device.

If you just need a postscript printer then this will work out of the box. For the advanced features that the printer supports you need to install the postscript driver. It may be possible to install the postscript driver without the scan softwear, which would be best if you have several computers that need to use the printer. I specifically did not install the scan softwear at the satellite location where I use the printer and it works fine as a generic postscript printer. (I installed the bloated HP scanning softwear at the main office where I did the initial configuration)

The printer is the same engine as in the HP LaserJet P2015dn Printer (HP LaserJet P2015dn Printer (CB368A#ABA)). Review there are good for understanding more about the printing function. The cartridge, an HP 53, is shared between this multifunction device and the P2015dn. In a small office having the same cartridge used by different printers simplifies inventory issues.

So, for home use and occasional scanning this is a nice machine, fast to print with very high quality printing. For an office environment it is good as a printer and copier, but the scanning software would choke anyone who needed to do document scanning as part of the business workflow.

This is one of the best printers I have owned. The set up was easy and works quickly and prints, scans, faxes and copies well.
Booklet and double side printing make this really useful.
Downside - I cannot scan from Preview and it is noisy.
It works well with iMac and 10.5, some features for Windows are not available but these are minor. Well worth buying. Good for home or small office.

I purchased this machine as a replacement unit for a small size company. We have a lot of incoming and outgoing fax. For outgoing fax, this unit will feed the first page then feed about 1/3 of the second page then wait for dialing. It will not scan the whole set into memory first before dialing. Also, we got a lot of fax communication error pages. Many docs are either received or sent incomplete. I downloaded and upgraded the firmware and it still has fax problem. I contacted HP support using online chat and changed error correction and speed settings and I still have fax problem. Ordered and added 256MB memory and still no improvement. Will return this unit for a different brand.

Other notes: the scan is acceptable but slow and too light. Printing/copy function is ok.

We have a small business and just purchased the LaserJet M2727nf. The device was extremely easy to setup. We just plugged the Ethernet cable into the printer, installed the software for both Vista and XP systems, and the printer was automatically discovered. Setting up the fax and scan was also just as easy. All the functions - print, scan, copy, and fax work great. I was especially impressed with the ease-of-use of the scan and fax software.

I have had the printer almost a year. It works great as a printer, scanner, and fax. I have had a few jams at the document feed, but it cleared easily. The software is a nice feature allowing you to scan and attach PDF, JPEG, or other formats to e-mails.

I bought this printer to be used in a work group of six people and we wanted a multi-function unit that included a fax. This printer was easy to install if you have a little knowledge of printer installation using the disk provided. I was able to toggle through the menus to achieve basic set up without reading any of the other documentation and it has worked very well for three months now. The fax function is preset to store your document(s) before transmitting and that can be a little annoying if you are expecting to have your document scanned and sent immediately, but there is a fax confirmation page available through the menu that is actually a small copy of your document front page which is real nice and addresses any questions about if the document was sent or not. There is also a summary transmittal page the can be printed daily as well. We like this machine quite a bit although it is hard on toner, the print quality is very good for our needs as a basic office printer/fax/copier. At the time we purchased this unit HP was offering a special rebate at 50% off so we were able to get quite a deal. We would buy it again, even at full price.

Does everything that I needed it to do and more. A little slow on scanning, but still very liveable speed. Fast print speed, good quality, like the networking and duplex abilities that I did not have before in a very similar Brother product. Better manual paper handling than the Brother as well. Paid $400 through Amazon with a $300 rebate from HP!

After 8 months of use, the printer broke. After many hours of repeated calls, HP finally offered to send me a reman unit for $45.00 plus shipping both ways, another $65.00, even though the printer is still under warranty. BEWARE

I bought HP because my first printer, the HP4ML worked for about 15 years without problems ever.

So I now will only buy HP printers because of my previous experience. I bought this printer for my home office one week ago. Setting up on the Mac was very simple and took no more than 5 minutes; setting this up for a PC took a little more effort but still easy. The printer works fast-- there is virtually no start-up time. The first document will begin printing in a matter of seconds. The quality is excellent.

The all-in-one (printer/fax/scanner/copier) is very convenient for the home situation where space is tight. The scanner works quickly as well; have not had any software issues with either the Mac or PC. The copy feature works immediately with no warm up time and again, the resolution is excellent.

Overall, I think it is an excellent value for $400 and am very pleased with my purchase.

I purchased this to replace a Brother 7220 MFP. Although the Brother is a good machine for home use, I am now operating a home business that entails a large copy, scan and fax volume. The Brother wasn't designed for and can't handle the volume I need. So after some research, I chose the HP M2727nf since it has all the features I need.

Out of the box, the roller on the ADF was not situated properly (possibly jostled in shipping)and every paper fed through jammed. Once I figured out how to remove the roller and reinsert it in the proper position, no more jamming.

I installed the software and drivers on an XP and a Vista machine. In both instances, I downloaded the software and drivers directly from HP to insure that I had the most current drivers. I had to run the Vista install a couple of times to get it to install because it came up a couple times with a fatal error. I just rebooted and tried again, and it worked after about the third time. I noticed that Vista tries to install the drivers when the MFC is plugged into the Vista USB port. I had to to let it install them before the HP installation would complete. The XP didn't try to install the drivers on it's own, it allowed the HP software to do the complete install.

All of the features work on both wireless networked computers. I ran the firmware upgrade with no issues.

The copy qualities are excellent, as is the copy speed. The scanning is a bit slower, but once I changed the scan settings to 150dpi and Greyscale, it sped up the scanning process enough to make me a happy camper.

I find the software user friendly and responsive on both XP and Vista