HP OfficeJet 7310 All-in-One Printer

by HP

Product Details

• Product Dimensions: 17.2 x 21.6 x 11.5 inches ; 26.2 pounds
• Shipping Weight: 35 pounds
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B00065Z2DY
• Item model number: Q5562A#ABA
• Average Customer Review: 2.9 out of 5 stars  See all reviews (113 customer reviews)
• Date first available at Amazon.com: September 27, 2004

Product Description

Product Condition:* New Product Category:* Printer Product Manufacturer:* Hewlett Packard UPC: 829160503028 Description:* Enhance productivity for everyone with an HP Officejet 7310. Built-in networking enables multi-user sharing- share print, scan, and memory card access. Work efficiently with legal-size flatbed scanning and copying, plus professional photo quality and exceptional paper handling with a 50-page auto document feeder and auto two sided print, fax, copy and scan capability. Enjoy remote printing from your notebook to your all-in-one, and camera phone printing. View and print photos without a PC using memory cards and HP Photo Proof Sheet. Or edit photos using easy front panel editing and 2.5" color display. Make a great impression with printing up to 4800 optimized dpi color and laser-quality black or add 6-ink color. Print and copy with breakthrough performance up to 30 ppm black, up to 20 ppm color, and handle big jobs with extra 250-sheet paper tray. Stay in the lead with precision copying, black and color faxing, outstanding 2400x4800-dpi optical resolution scanning. * HP Officejet 7310 All-in-One Printer, Fax, Scanner, Copier * HP 96 Black Inkjet Print Cartridge, 21 ml. (C8767W) * HP 97 tri-color inkjet print cartridge, 14 ml. (C9363W) * HP Auto Two-sided Printing Accessory * HP Image Zone Photo and Imaging Software on CD-ROM * User's guide and setup booklet * Network guide * Power supply and cord * Phone cord * Ethernet cable

Customer Reviews

Most Helpful Customer Reviews

210 of 215 people found the following review helpful:

5.0 out of 5 stars The best all-around all-in-one printer?, January 21, 2005

By 

K. Smith (Nebraska) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: HP OfficeJet 7310 All-in-One Printer (Office Product)

My "real" rating would probably be 4.5 stars out of 5, but since I can't do that, I'll round up.

When my old printer died, I decided to look into an all-in-one since my scanner was getting up there in age and I had begun to notice how convenient having a fax machine in the house would be. I also wanted built-in two-sided printing (since I'd been spoiled with that feature on my last printer), and good print quality (especially photos). I also thought it would be nice to have each color in separate ink tanks so I wouldn't have to replace anything more than what I had used. With this printer I got everything I wanted except for the separate ink tanks.

I've been very impressed with the scan quality and copy quality. I have sent and received faxes with absolutely no problems. I've printed pages of great looking sharp text and impressive looking photos just using the default black and tri-color cartridges (i.e., without putting in the optional photo cartridge). The color LCD and the menu system it uses is great and easy to navigate.

If you're trying to decide between this printer and the 7410, I did some research and emailed HP to confirm what exactly the differences are. The only differences are:
1) The 7410 comes with the extra 250-sheet tray that attaches to the bottom of the printer and adds an extra inch or two to the total height of the printer.
2) On the machine itself, the 7410 has a 'collate' button and an option to collate within the 'copy' menu. HP also calls this 'reverse order printing' and they say it can be activated on the 7310 through the driver (although I have not done it). The same button on the 7310 is 'Lighter/Darker' and the 'collate' option is not in the copy menu.
3) While both printers have built in networking, only the 7410 has built-in wireless networking. This was not an issue for me since I already have a wireless router and I just ran an ethernet cable from my router to the printer. Now any computer that connects to the wireless router is able to print to the printer without having to go through another computer. The printer is basically its own device on the network and relies on nothing other than its network connection (i.e., no usb cables connected). If I had the 7410, the only difference is that I wouldn't have the ethernet cable coming from the router, but the functionality is the same.

I had no problems actually installing the software on any of our computers and have no problems using or accessing the printer from any computer on the network ("accessing" includes accessing any flash card in the media slots). There was a little complication with the software upsetting XP's Data Execution Prevention (DEP), but there is an update on HP's website that took care of that pretty easily.

My complaints:
- If you don't pull out the tray extender, anything you print will fall on the floor. This is kind of annoying if I'm printing from my laptop downstairs, go up to retrieve my print job, and find it all over the floor. Simple solution: If you just leave it pulled out (but not 'flipped' all the way out) it will still catch pretty much everything without having to deal with the thing jutting too far into space.
- As I mentioned before, I wish HP's ink cartridge system was different so that each ink color had its own cartridge that could be replaced as the individual color ran out. On a related note, I wish I could leave the photo cartridge in without having to swap out the black cartridge.

This is a great printer that is the first all-in-one that I have used that could perform all of its many functions really well. It is a little on the expensive side, but you get what you pay for. I have never regretted buying this printer.

92 of 95 people found the following review helpful:

4.0 out of 5 stars Hardware Good - Sofware Install Oh So Bad, January 24, 2005

By 

Guenther Stormbreakin (Virginia) - See all my reviews

This review is from: HP OfficeJet 7310 All-in-One Printer (Office Product)

We can all hope that software updates will eventually catch up because this is really a nice piece of hardware. The software when working is actually pretty solid, the problem of getting it to work of course exists. Plus it simply is way too bloated for what it does.

Below are some of the headaches I experienced getting to a workable environment with mulitple 2000/XP PCs and a network connection...

- No "Custom" install option. Not only is the full install huge - but there is no ability to pick and choose the various sub components. (e.g. I don't need OCR, but if I want to use Image Zone to print photos - I get it)

- Installer is slow and the multiple progress bars really don't illustrate "progress". Added annoyance of a bitrate field. Do I really care how fast my CD ROM drive is reading? Rather than adding this excess to the installer I would have appreciated better status from the actual software.

- Uninstaller doesn't even seem to know where it put its files. Rather than quickly deleting files and unregistering components, the installer does a full hard drive scan looking for files. This can take a really long time if you have a large harddrive with a lot of directories.

- The printer has a nice little web interface that allows you to do some basic configuration options. It even allows you to do some scanning to PDF via your browser. This interface could clearly be enhanced to provide resolution/color options as well as handle multi page scanning. It would also be nice to be able to browse the memory card files using this interface - this would allow several of the features to be used without intstalling any client sofware.

- Multi page scanning. One of the primary reasons I bought this computer was the sheet fed scanner feature over the network. I was almost completely disappointed on this front as all initial scanning attempts seem to be 1 page at a time - the manual even has a subtle implication here by specifically stating put documents on the glass top. Clearly the HP client software was written for use with a single sheet scanner as there are no software driven options available to the user to scan a stack of pages. FORTUNATELY - the printer is aware of its features. By using the "SCAN TO" option from the printer control panel you can initiate multi-page scanning and direct the results to go any PC running the client software package. This isn't too big of a drawback as you have to walk to the printer to put the pages to be scanned in anyway, although it still is a little frustrating that the software can't control all the capabilities.

- The installs worked perfectly on Windows 2000, but I encountered random scanning ability in Windows XP (NOTE: I wasn't at SP2 yet on this machine which may be related).

- Despite 700 megs of software, the imaging director software doesn't gracefully reconnect when the printer is taken offline or provide much in the way of status. It clearly was written assuming a USB connection and they hacked in the network capability. The result is the software often can hang and needs to be restarted if you power down the printer. This is particular problematic with a laptop where the printer isn't necessarily offline - but the laptop may not be on the network.

Ok - enough with the bad - I am after all keeping the printer. I found the solution to most of my problems...

HP offers a "HP Basic Feature software/driver" download from their support website. This is a software install designed for corporate network usage (~40MB). A simple command line setup call with your printer IP address and it puts the printer driver, TWAIN scanning driver, and network drive for card access on your PC - nothing more. Everything worked well in this mode and even handled power resets on the printer almost immediately. Too bad the boated client software doesn't use this same code base. With this setup you don't have the full blown Image Zone manipulation software or the Send To integration (see above), but you do have a solid network scanner/printer available. I have one full installation workstation and use this smaller client for all the other workstations.

45 of 48 people found the following review helpful:

3.0 out of 5 stars Great features but still buggy, November 12, 2004

By 

M. Kennedy (Pasadena, CA) - See all my reviews
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This review is from: HP OfficeJet 7310 All-in-One Printer (Office Product)

I was looking for a multifunction device that could be both a home office printer and a network printer for other computers in the house, and this product from HP had more of the features I was seeking than any other I found. Unfortunately, it has been a chore to get it to work, and the first unit I received had to be exchanged because of a hardware problem. The good news is that HP tech support is generally pretty good at diagnosing and addressing these kinds of problems, but the bad news is that it is a real time sink to go through something like this. And still, if I do the 'typical' install of drivers and software, the process destroys my desktop's network drivers (apparently as it automatically uninstalls a scanning program that goes with my old HP Scanjet). If it all worked, it would be awesome, and the parts that do work are pretty neat. But they still need to get the bugs out of this, and I'm feeling like I was a little too quick to jump on this new product.