Top positive review
150 people found this helpful
Can be made wireless through wifi router connection
on April 23, 2009
Don't bother using the disks that came with the printer. Better to go online at the hp site and download the driver software to this model.
I went to the HP site (per one reviewer's suggestion) and installed the smallest "for IT professionals only" version (I was using XP OS; now Win 7 64) and found I could not use the scan function with that slimmed-down driver. As some users have noted, the scan function breaks - a bug in the software. (I discovered the web scan feature - just enter the printer's IP address into the browser url bar. Many thanks to the helpful customer who commented on my review.)
Use the custom install option (uncheck the Photosmart, HP Purchasing junkware). To disable the incessant looping Update nag message popup after reboot, I deleted the HP Update application (via Add/Remove utility) after installing the driver. I agree HP software is rather crappy and bloated but the HP printers have been more reliable than other brands I've used. I bought the 6500 to replace my 6 year old HP PSC 1210 that died after years of heavy use. Before that, I bought the HP Deskjet 500 that still works after 20 years. I hope this machine lasts awhile, as well.
I'm surprised this newer-model printer isn't faster than my old printer (equally noisy to my 1210) but the scanner is improved - more adjustment options, decent resolution. I wanted the flatbed copying and sheet feeder capabilities for my next multi-function machine and this one does the job adequately.
Had a power outage recently and was concerned that since I didn't power off via the button on the printer, it might screw up the settings.. but there was no issue. It worked fine after power was restored, without me having to make any adjustments. Also, if you don't want to wait for the printer to warm up and print heads cleaned every time at startup, just leave the machine on all the time.
To have the ink cartridges last longer, I set the print resolution to "Fast Draft" for most of my projects.
Addendum (5/16/10): Ignore the "empty cartridge" alert on the machine. The final warning will stop the print jobs from proceeding. Just take that ink cartridge out and re-install it back into the machine. This will override the "out of ink" status. You'll get at least another 20 pages before the ink cartridge is actually empty.
Update (7/16/11): I still have this HP All-in-One and found several refill kit vendors to replace the ink for both the slim and XL sized cartridges.
The kits are sold on Amazon - Inktec - color set or black refill sold separately. Also, there's the good-valued 600ml color & black combo ink refill kit. Links on reviews get blocked so do a search on Amazon for "Inktec refill HP 920XL" and "600 ml refill hp 920 XL" to find those items. (The first set of 600ml ink lasted a whole year.)
Update - Printer Resurrection (7/13/13): I used a new but leaky cyan 920 cartridge that prompted the "cartridge appears to be missing or damaged" error, rendering my printer inoperable. Had to go buy a new replacement cartridge but that didn't clear the error message (turning machine off/on, pulling out power cord, re-seating the cartridges - none of this worked).
The Fix: Remove all the ink cartridges, unlatch and lift out the printer head (the carrier for the ink cartridges), clean it up with Q-tips and towels before putting print head back in. Next, performed a Hard Reset on the HP 6500 (while all cartridges are still out and printer still ON --> pull the power cord out, wait a few minutes, plug power cord back in, press ON button on printer, insert ink cartridges back in and let it cycle and reset). Tips and instructions with diagrams can be found on the HP forums.
My printer is back in business! I still like this machine; so glad this hulking thing didn't have to go into landfill. The document feeder works great and it's especially useful for scanning multiple pages.
Last update Sep 2014: Had this AIO HP printer for over 5 years but I hated that HP kept re-engineering the replacement ink cartridges to defeat the use of refill ink into the original casings. The old original OEM cartridges worked fine without causing the errors and print stoppages I've been dealing with during the last couple years.
Finally got the ink system failure error message and nothing would fix it - not the soaking of the print head in hot water (it worked once before), using brand new OEM cartridges did not clear the error nor the cleaning routine I found on tech help boards. It still scanned fine and everything else worked on this printer except actually printing anything!
I ordered a Brother AIO on Amazon and I'm really hoping that new machine won't need the immense attention this HP printer had required during the time I've owned it. Of course, it's HP's fault - the buggy software and the ink cartridge changes some genius inside the company thought of. Also their own support site leaves out the button codes to reset the machine so this info has to be found elsewhere. With HP's obvious disdain towards their customers, I'm reluctant to buy any more of their products.