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Product Details
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Product Description
From the Manufacturer
Print professional color business materials for the lowest cost per page vs. in-class inkjet all-in-ones with the HP Officejet 6500A Plus e-All-in-One, which delivers maximum prints speeds of 32 pages per minute black and 31 ppm color. Print, fax, copy, scan-this wireless, Ethernet-ready all-in-one does it all and saves you money with individual inks and high-capacity cartridges and by using up to 40% less energy than comparable laser products. Store your business documents on the Web and quickly access and print them directly from this inkjet printer using print apps and the 2.36" color touchscreen. You can also quickly fax files or scan to a PC or e-mail and use HP ePrint to send photos, documents and more from any mobile device directly to the HP Officejet 6500A Plus e-All-in-One. The HP Officejet 6500A Plus e-All-in-One has a 250-page paper tray and a 35-page automatic document feeder, handles a range of paper types and cuts down on paper usage with automatic two-sided printing. It also meets changing business needs by allowing you to connect to your PC with Hi-speed USB 2.0 or print without a PC using memory card slots.
WHY BUY?
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FUNCTIONS
 WEB CONNECTED Access and print from the Web using the color display and apps  HP ePRINT If you can e-mail it, you can print it using HP ePrint2 AIRPRINT™ Simply print wirelessly from your iPad®, iPhone®, and iPod touch®.3 |
FEATURES
 Built-in Wireless PrintingPrint from any room without using cables Built-in Wired Networking Share your printer with multiple people Two-sided Printing Save paper by printing on both sides automatically Memory Card Slots Print photos without using a PC Color LCD Screen Edit photos and/or manage your printer easily 4 x 6 Color Photo Printing Print brilliant photos for albums or to enhance business documents Auto Document Feeder Fax, scan and copy multiple pages automatically
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SPECIFICATIONS
Print Speed Up to 32 pages per minute black, up to 31 ppm color4; 4" x 6" photo as fast as 17 seconds Scan Resolution up to 4800-dpi optical Copy Reduce/enlarge 25%–400% Paper Handling 3" x 4" to 8.5" x 30"; up to 7,000 pages per month |
REMEMBER ORIGINAL HP INK AND PAPER
SAVE MONEY when you choose high-capacity cartridges over standard ones
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MORE INFORMATION |
WHICH HP PRINTER IS RIGHT FOR YOU?
- Compared to inkjet AiOs with fax <$200 from major vendors as of March 2010. For details, see http://www.hp.com/go/officejet. Excludes HP Officejet Pro AiOs. OJ CPP based on ISO yield of products offered as of September 2010 with highest-capacity cartridges based on continuous printing. For details see http://www.hp.com/go/learnaboutsupplies.
- Requires an internet connection to the printer. Feature works with any internet- and email-capable device. Print times may vary. For a list of supported documents and image types, see www.hp.com/go/ePrintCenter.
- Supports iOS 4.2 devices (iPad, iPhone 4, iPhone 3GS, and 3rd and 4th generation iPod touch) that support multitasking. Works with HP ePrint-enabled printers and All-in-Ones. AirPrint and iOS 4.2 devices require an 802.11 wireless network connection to the printer. Wireless performance is dependent upon physical environment and distance from the access point. AirPrint and the AirPrint logo are trademarks of Apple Inc. iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
- After first page; see www.hp.com/go/inkjetprinter for details.
- Average based on ISO/IEC 24711 or HP testing methodology and continuous printing. Actual yield varies considerably based on content of printed pages and other factors. Some ink from included cartridge is used to start up the printer. For details see www.hp.com/go/learnaboutsupplies.
Product Description
HP OfficeJet 6500A Plus e-AIO Printer E710n
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Customer Reviews
Most Helpful Customer Reviews
589 of 611 people found the following review helpful
2.0 out of 5 stars
Worked great until discovered bug; then began energy sapping customer service oddysey
December 17, 2010
By JJ
Approximately one month ago, I purchased the 6500A plus. Installation was straightforward, and it appeared to operate well. One flaw quickly became apparent, however: whenever the printer sat idle for more than a few minutes, it would subsequently not print. Scouring the available troubleshooting guides in its software, I came across a piece of advice that suggested I turn the printer off, then on again. That worked, except printing documents now required 1) pressing the power button to deactivate sleep mode 2) pressing it once more to turn it off 3) pressing it again to turn the printer on. Quickly, this process became annoying and I looked up HP's customer service # online. Thus began a two hour conversation with one of their technical support reps.
The customer service employee I spoke to sounded foreign (later found out he was in the Phillippines) but had a fairly good command of English. However, he misstated a couple of things, and only as I was about to hang up and decided to summarize his earlier statements, did I learn what really was going on. My printer has a known bug, that affects apparently a minority of all of these models; namely, after being turned on for about 5 minutes, the printer quickly enters sleep mode and does not come out of it when you go to print. The representative looked for a work around in the, and I'm not making this up, "underwear" settings, and began to see how to fix "energy saving mode" (what he called it instead of "sleep mode"). He sounded like he was clueless. Then we went through several trials where he asked me to press button after button on the keypad, which lasted about 15 minutes. In between instructions, he put me on hold to confer with colleagues and search online forums. The keypad buttons he told me to press did absolutely nothing....the printer did not respond whatsoever. I might have well as been tapping on the desk.
I asked if I could receive a replacement, to which he replied no, as this defect did not warrant one. However he said he could help me get an upgrade, but would not elaborate. I then asked to speak to a supervisor. A period of a few minutes of silence ensued where he did not respond, and I thought he may have disconnected. Suddenly, he came on the line and suggest he could offer me a replacement, but not an upgrade. One hour later, after being given incorrect service tag #'s, and more frustration, I finished the conversation and am expecting a replacement in about a week.
Oh, and before hanging up he told me his name was Peggy. If only.
12/23/10 Update: I received the new printer today, installed it, and it appears to work properly. Once left idle for several minutes, the printer enters sleep mode, and subsequently jumps to life when I go to print (as it should).
At this point I'd like to make a couple more observations: The printer does not come with a paper copy of a user guide. The user guide is a software version, and the search option is inferior. By comparison to Google, it looks like it was designed by 3rd graders. After some effort, though, I discovered that energy saving mode totally different from sleep mode. The entire goal of "Peggy's" help was to deactivate or delay energy saving mode. That would not have affected sleep mode (nor my printers' problems) in the slightest! HP has some serious customer service issues if their employees are so ill-informed they don't understand the basic features of their own printers.
FYI: Energy saving mode will turn off the processor and firmware when the printer is turned off, in order to cut down on electricity usage. Sleep mode, on the other hand, deactivates the lcd and enables the printer to use less electricity while still on. Energy saving mode can be turned off through one of the lcd sub-menus, while sleep mode cannot be.
7/26/11
The printer continues to work well 95% of the time. Once in a while, the printer hangs up and does not copy/print. In those cases, turning the machine off and back on has solved the issue. As I saw stated in another review, the USB cable does not come with this printer. However, I was provided one with the extended service package through Office Max. Additionally, I cannot comment on the effectiveness, or lack thereof, of the wireless capabilities, as I have not used them. After some thought, I've decided to change my review to 2 stars, knocking 1.5 stars off for product related issues: the initial sleep-mode defect, the continued random errors, the lack of decent user manual and no USB cable included, and another 1.5 stars for the inane customer service.
The customer service employee I spoke to sounded foreign (later found out he was in the Phillippines) but had a fairly good command of English. However, he misstated a couple of things, and only as I was about to hang up and decided to summarize his earlier statements, did I learn what really was going on. My printer has a known bug, that affects apparently a minority of all of these models; namely, after being turned on for about 5 minutes, the printer quickly enters sleep mode and does not come out of it when you go to print. The representative looked for a work around in the, and I'm not making this up, "underwear" settings, and began to see how to fix "energy saving mode" (what he called it instead of "sleep mode"). He sounded like he was clueless. Then we went through several trials where he asked me to press button after button on the keypad, which lasted about 15 minutes. In between instructions, he put me on hold to confer with colleagues and search online forums. The keypad buttons he told me to press did absolutely nothing....the printer did not respond whatsoever. I might have well as been tapping on the desk.
I asked if I could receive a replacement, to which he replied no, as this defect did not warrant one. However he said he could help me get an upgrade, but would not elaborate. I then asked to speak to a supervisor. A period of a few minutes of silence ensued where he did not respond, and I thought he may have disconnected. Suddenly, he came on the line and suggest he could offer me a replacement, but not an upgrade. One hour later, after being given incorrect service tag #'s, and more frustration, I finished the conversation and am expecting a replacement in about a week.
Oh, and before hanging up he told me his name was Peggy. If only.
12/23/10 Update: I received the new printer today, installed it, and it appears to work properly. Once left idle for several minutes, the printer enters sleep mode, and subsequently jumps to life when I go to print (as it should).
At this point I'd like to make a couple more observations: The printer does not come with a paper copy of a user guide. The user guide is a software version, and the search option is inferior. By comparison to Google, it looks like it was designed by 3rd graders. After some effort, though, I discovered that energy saving mode totally different from sleep mode. The entire goal of "Peggy's" help was to deactivate or delay energy saving mode. That would not have affected sleep mode (nor my printers' problems) in the slightest! HP has some serious customer service issues if their employees are so ill-informed they don't understand the basic features of their own printers.
FYI: Energy saving mode will turn off the processor and firmware when the printer is turned off, in order to cut down on electricity usage. Sleep mode, on the other hand, deactivates the lcd and enables the printer to use less electricity while still on. Energy saving mode can be turned off through one of the lcd sub-menus, while sleep mode cannot be.
7/26/11
The printer continues to work well 95% of the time. Once in a while, the printer hangs up and does not copy/print. In those cases, turning the machine off and back on has solved the issue. As I saw stated in another review, the USB cable does not come with this printer. However, I was provided one with the extended service package through Office Max. Additionally, I cannot comment on the effectiveness, or lack thereof, of the wireless capabilities, as I have not used them. After some thought, I've decided to change my review to 2 stars, knocking 1.5 stars off for product related issues: the initial sleep-mode defect, the continued random errors, the lack of decent user manual and no USB cable included, and another 1.5 stars for the inane customer service.
126 of 130 people found the following review helpful
1.0 out of 5 stars
Good printer so far, bad hp support hotline!!! - 8 times updated review
November 24, 2010
By Dingo82
Hi, *latest update from 09/01/2012, problems with printing,occured several times, stayed unsolved. Got a replacement printer finally! Couple of issues with the software, now printhead malfunction*
I really like the printer so far.
Unpacking that thing took some time, since it was wrapped in many layers, so that every glossy plastic was pretty much covered.
Setting the printer up was really easy, the touchscreen display tells you what to do, even with videos! That was amazing! So no big deal with that part of the installation, only took some time, appr. 20 mins.
Setting up the WIRELESS connection left me with 2 different impressions! Installing and connecting on my Win7 laptop was straight forward and easy, not so much on my wife's WinXP SP3 laptop. It just couldn't find the printer, USB cable connection worked fine though. A TOOL from the HP HOMEPAGE worked then finally. Found it in the support center. Didn't work on the first sttempt, but after a reboot of the laptop and the printer it finally connected wireless.
Scanning works fine, relatively fast and in a descent quality. I love the feature that you don't have to start the scan job from the computer, but directly from the touchscreen. And then the printer sends the file you chose (you have options with the file format and more) directly to your computer. Awesome! But somehow, you have to activate that feature on the computer, I guess to give the printer permission to send sth. onto your harddrive. After every reboot of the computer I have to restart that feature, otherwise my printer won't let me send the scan to the computer. A little stupid I think, haven't found a solution yet. I gave the printer a constant IP address, still didn't really work, Still have to authorize.
Copying is nice, I really like that you can put more than 20 pages in it and it takes one by one and copies it. Just great!
Print quality is really good, black is black and color is color. Letters are clear, no smearing, no other problems so far. I was searching for a printer that has different cartridges for every color, because I had to many bad experiences with older printers, where you could tell you had enough of one color left, but since you ran out of another you had to replace the whole thing. Pretty expensive.
The ePrint is NICE! My wife can send an email to the printer from work and it starts printing here at home! Just awesome! But to be honest, does one really need that feature? Perhaps not, but it still is nice :)
I got good deals on the ink, so I bought ink with the printer, which saved me some money!
Additonal comments:
The printer is obviously strong, because my desk starts shaking when the printhead moves. Didn't have that with my old printers. Gets annoying sometimes.
When the printer arrived it had 2 deep scratches on the side, even though it was basically completely covered in protective sheets. Not a good sign for the quality control. Talked to the HP Hotline, and they handled everything really well. They offered to send me a replacement printer, but I didn't relly feel like going through the whole installation process again. So they sent me a free black xl cartridge, and I will live with the scratches. Good deal for both sides I guess.
Overall, I really can say that I am pleased with that printer, it has been running now for a week without any problems. If any probs occur in the future I will update my review here!
Greetz
Stephan
UPDATE: (11/25/2010)
Somehow I was not able to print or scan anzthing from our WinXP laptop any more. It couldn't get a connection to the printer. The HP problem solving tool discovered missing software??!! WTF? I installed everything and it worked before! Now some drivers are missing? How does that happen? All right, uninstalled the hp drivers, installed them again, printer works again, connection found. Still weird! Will see how itll be after a couple of reboots.
UPDATE 2: (12/14/2010)
I reinstalled WinXP SP3 on my wife's computer. Had absolutely no problems with the HP software and wireless connection any more. Worked fine. Guess her old system was just messed up to much.
B.t.w. everything else is still fine with the printer. I got some PHOTO PAPER and printed really good quality photos and xmas cards! Be aware though that I used the HP "EVERYDAY" photo paper because it was free on black friday. I really think you shouldn't waste money on that and grab the more expensive premium paper. I printed a photo that had different dark colors and shades in it, and they looked awesome right after the print, but a minute later the shades disappeared to a big dark area. I think it is due to the paper quality.
UPDATE 3: (12/19/2010)
All of a sudden the printer would not print any more. I was getting error messages that the paper size is wrong and does not match the print settings. Nothing helped, tried everything, believe me! Finally the hotline helped, there is a hidden menu that you only reach when you hit the back button 4 times. I did a partial reset, and that solved the problem. The lady said there is problems with the sensors sometimes. Note: The reset I made is not the reset to factory settings that you can do in the normal settings menu!
Still have problems with the wireless connection as the printers seem to dissappear from the list and just don't work any more. USB is fine though.
UPDATE 4: (12/27/10)
The problem mentioned under update 3 occured again, I did 3 partial resets already, my ink is empty due to that. I called the hotline again, and they made me go through that whole process again even though they had the service ticket number. Now altogether I have been on the phone for 3 hours, problem is not solved and they want to call me back. They didn't want to send me a replacement printer until we went through some more 'troubleshooting'. WTF? We did all of that 3 times now! Very dissappointed by now.
UPDATE 5: (12/28/10)
After another hour on the phone - I was approximately 4 hours total on the phone with HP support - they were willing to send me a new printer. Finally. Supposed to arrive in 7 days.
UPDATE 6:(01/06/11)
Ok, the new printer arrived, put the old one back into the box and I just kept the ink ;) The hotline's stupid "troubleshooting" emptied my ink cartridges. New printer works fine so far. Did not try other paper sizes yet. I really wish the replacement procedure would have been easier. Bad hotline. The people in India don't even understand me! Still like the printer though ;)
UPDATE 7: (05/04/11)
Sooo, after I had my replacement printer for a while now I have to report some issues. First, the printer still does not want to stay connected through wireless with my WinXP laptop. It works fine with Win7. Second, the printer settings just SUCK! If you do not want to use the color or you want to print in draft mode, the pull down menus are ridiculously hidden in the settings. Way to many clicks all the time, since I majorly print in Black&White, too. NOT NICE! No fix for it available, either. It's really annoying.
UPDATE 8: (09/01/12)
The printer is out of warranty, and I got an error message. The printhead is gone for good. The whole printer does not work any more because of this! A replacement printhead is expensive, 35$ plus shipping, and IMPOSSIBLE to find somewhere. The one sold on amazon is not correct for this printer, I tried it... Looks different from underneath.
What a bad printer experience after all! NEVER AGAIN HP FOR ANYTHING!
I really like the printer so far.
Unpacking that thing took some time, since it was wrapped in many layers, so that every glossy plastic was pretty much covered.
Setting the printer up was really easy, the touchscreen display tells you what to do, even with videos! That was amazing! So no big deal with that part of the installation, only took some time, appr. 20 mins.
Setting up the WIRELESS connection left me with 2 different impressions! Installing and connecting on my Win7 laptop was straight forward and easy, not so much on my wife's WinXP SP3 laptop. It just couldn't find the printer, USB cable connection worked fine though. A TOOL from the HP HOMEPAGE worked then finally. Found it in the support center. Didn't work on the first sttempt, but after a reboot of the laptop and the printer it finally connected wireless.
Scanning works fine, relatively fast and in a descent quality. I love the feature that you don't have to start the scan job from the computer, but directly from the touchscreen. And then the printer sends the file you chose (you have options with the file format and more) directly to your computer. Awesome! But somehow, you have to activate that feature on the computer, I guess to give the printer permission to send sth. onto your harddrive. After every reboot of the computer I have to restart that feature, otherwise my printer won't let me send the scan to the computer. A little stupid I think, haven't found a solution yet. I gave the printer a constant IP address, still didn't really work, Still have to authorize.
Copying is nice, I really like that you can put more than 20 pages in it and it takes one by one and copies it. Just great!
Print quality is really good, black is black and color is color. Letters are clear, no smearing, no other problems so far. I was searching for a printer that has different cartridges for every color, because I had to many bad experiences with older printers, where you could tell you had enough of one color left, but since you ran out of another you had to replace the whole thing. Pretty expensive.
The ePrint is NICE! My wife can send an email to the printer from work and it starts printing here at home! Just awesome! But to be honest, does one really need that feature? Perhaps not, but it still is nice :)
I got good deals on the ink, so I bought ink with the printer, which saved me some money!
Additonal comments:
The printer is obviously strong, because my desk starts shaking when the printhead moves. Didn't have that with my old printers. Gets annoying sometimes.
When the printer arrived it had 2 deep scratches on the side, even though it was basically completely covered in protective sheets. Not a good sign for the quality control. Talked to the HP Hotline, and they handled everything really well. They offered to send me a replacement printer, but I didn't relly feel like going through the whole installation process again. So they sent me a free black xl cartridge, and I will live with the scratches. Good deal for both sides I guess.
Overall, I really can say that I am pleased with that printer, it has been running now for a week without any problems. If any probs occur in the future I will update my review here!
Greetz
Stephan
UPDATE: (11/25/2010)
Somehow I was not able to print or scan anzthing from our WinXP laptop any more. It couldn't get a connection to the printer. The HP problem solving tool discovered missing software??!! WTF? I installed everything and it worked before! Now some drivers are missing? How does that happen? All right, uninstalled the hp drivers, installed them again, printer works again, connection found. Still weird! Will see how itll be after a couple of reboots.
UPDATE 2: (12/14/2010)
I reinstalled WinXP SP3 on my wife's computer. Had absolutely no problems with the HP software and wireless connection any more. Worked fine. Guess her old system was just messed up to much.
B.t.w. everything else is still fine with the printer. I got some PHOTO PAPER and printed really good quality photos and xmas cards! Be aware though that I used the HP "EVERYDAY" photo paper because it was free on black friday. I really think you shouldn't waste money on that and grab the more expensive premium paper. I printed a photo that had different dark colors and shades in it, and they looked awesome right after the print, but a minute later the shades disappeared to a big dark area. I think it is due to the paper quality.
UPDATE 3: (12/19/2010)
All of a sudden the printer would not print any more. I was getting error messages that the paper size is wrong and does not match the print settings. Nothing helped, tried everything, believe me! Finally the hotline helped, there is a hidden menu that you only reach when you hit the back button 4 times. I did a partial reset, and that solved the problem. The lady said there is problems with the sensors sometimes. Note: The reset I made is not the reset to factory settings that you can do in the normal settings menu!
Still have problems with the wireless connection as the printers seem to dissappear from the list and just don't work any more. USB is fine though.
UPDATE 4: (12/27/10)
The problem mentioned under update 3 occured again, I did 3 partial resets already, my ink is empty due to that. I called the hotline again, and they made me go through that whole process again even though they had the service ticket number. Now altogether I have been on the phone for 3 hours, problem is not solved and they want to call me back. They didn't want to send me a replacement printer until we went through some more 'troubleshooting'. WTF? We did all of that 3 times now! Very dissappointed by now.
UPDATE 5: (12/28/10)
After another hour on the phone - I was approximately 4 hours total on the phone with HP support - they were willing to send me a new printer. Finally. Supposed to arrive in 7 days.
UPDATE 6:(01/06/11)
Ok, the new printer arrived, put the old one back into the box and I just kept the ink ;) The hotline's stupid "troubleshooting" emptied my ink cartridges. New printer works fine so far. Did not try other paper sizes yet. I really wish the replacement procedure would have been easier. Bad hotline. The people in India don't even understand me! Still like the printer though ;)
UPDATE 7: (05/04/11)
Sooo, after I had my replacement printer for a while now I have to report some issues. First, the printer still does not want to stay connected through wireless with my WinXP laptop. It works fine with Win7. Second, the printer settings just SUCK! If you do not want to use the color or you want to print in draft mode, the pull down menus are ridiculously hidden in the settings. Way to many clicks all the time, since I majorly print in Black&White, too. NOT NICE! No fix for it available, either. It's really annoying.
UPDATE 8: (09/01/12)
The printer is out of warranty, and I got an error message. The printhead is gone for good. The whole printer does not work any more because of this! A replacement printhead is expensive, 35$ plus shipping, and IMPOSSIBLE to find somewhere. The one sold on amazon is not correct for this printer, I tried it... Looks different from underneath.
What a bad printer experience after all! NEVER AGAIN HP FOR ANYTHING!
141 of 150 people found the following review helpful
By Vince
VINE™ VOICE
Amazon Vine™ Review
(What's this?)
I recently have had the pleasure of installing and using this new printer from HP.
Out of the box, this printer is a bit larger than I expected. It has trays, the double-sided print attachment, and feeders that make the size physically a bit larger than my last home desktop printer.
Setup out-of-the-box was ok but has room for improvement, at least based on my experience. The reason this product gets 4 stars instead of 5 is that despite being wireless, I simply could not get the unit to connect to my machine without using the USB cable. I setup the printer according to the instructions, and then was able to connect to my home network's router. I entered my password, and presto, the printer said it was connected. However, after multiple attempts at installing the included software, rebooting both the printer and my home machine, I just couldn't get it to connect wirelessly. FYI, my home machine runs Vista 64 bit.
I then decided to try to setup my laptop, which runs Windows XP. Being able to easily print anywhere in the house from my laptop was one of the key reasons I was looking forward to using this printer. I went through similar setup steps, and initially had the same problem trying to connect. The HP software even prompted me to physically enter the printer's assigned IP address, but even that would not work. Finally after rebooting my laptop, the printer suddenly automatically connected, although I noticed that the printer's IP address (as shown on my laptop) was very different that the one shown on the printer display. So was I able to connect? Yes. Was it easy? Not really.
But on to the good stuff ... the color touch screen works great on this unit, and is a dramatically improved interface over anything I have ever used on a home machine.
The print quality is great, scans are easy and look very sharp, and the stand-alone copy feature has already been a winner for me. I have always used a separate scanner, captured the image, messed with it, and then had to print to my printer in order to make a "copy". Now I can make a copy without even visiting my computer!
I haven't used the fax feature, but it is ready to go and looks very easy to use.
In summary, despite a few setup problems (and who knows - there are lots of network complexities these days - firewalls, etc), once I had everything up and running, this unit has performed admirably. Recommended!
Out of the box, this printer is a bit larger than I expected. It has trays, the double-sided print attachment, and feeders that make the size physically a bit larger than my last home desktop printer.
Setup out-of-the-box was ok but has room for improvement, at least based on my experience. The reason this product gets 4 stars instead of 5 is that despite being wireless, I simply could not get the unit to connect to my machine without using the USB cable. I setup the printer according to the instructions, and then was able to connect to my home network's router. I entered my password, and presto, the printer said it was connected. However, after multiple attempts at installing the included software, rebooting both the printer and my home machine, I just couldn't get it to connect wirelessly. FYI, my home machine runs Vista 64 bit.
I then decided to try to setup my laptop, which runs Windows XP. Being able to easily print anywhere in the house from my laptop was one of the key reasons I was looking forward to using this printer. I went through similar setup steps, and initially had the same problem trying to connect. The HP software even prompted me to physically enter the printer's assigned IP address, but even that would not work. Finally after rebooting my laptop, the printer suddenly automatically connected, although I noticed that the printer's IP address (as shown on my laptop) was very different that the one shown on the printer display. So was I able to connect? Yes. Was it easy? Not really.
But on to the good stuff ... the color touch screen works great on this unit, and is a dramatically improved interface over anything I have ever used on a home machine.
The print quality is great, scans are easy and look very sharp, and the stand-alone copy feature has already been a winner for me. I have always used a separate scanner, captured the image, messed with it, and then had to print to my printer in order to make a "copy". Now I can make a copy without even visiting my computer!
I haven't used the fax feature, but it is ready to go and looks very easy to use.
In summary, despite a few setup problems (and who knows - there are lots of network complexities these days - firewalls, etc), once I had everything up and running, this unit has performed admirably. Recommended!
Most Recent Customer Reviews
3.0 out of 5 stars
I just fixed the paper-feed problem
I was presented with a HP 6500A Plus that had a paper feed problem.
The roller left a "wet"/oily mark on the paper where it made contact and didn't pick up the paper during... Read more
The roller left a "wet"/oily mark on the paper where it made contact and didn't pick up the paper during... Read more
Published 11 days ago by MrNara
1.0 out of 5 stars
Will NOT print with only black cartridge
I have owned this printer long enough to have used a number of black cartridges, and almost all the color cartridges, though there's still a little in each color cartridge. Read more
Published 14 days ago by james nash
1.0 out of 5 stars
Decent print quality, if you can get it to print...
I have been a long-time purchaser and user of HP products for myself and my real estate company with generally good results. Read more
Published 14 days ago by Scott Martin-Oldfield
4.0 out of 5 stars
Works great
Have had it for 2 years with no issues at all. It does good on ink and the wireless feature and double sided printing is great.
Published 16 days ago by Michael McLaren
2.0 out of 5 stars
Great printer when it works
I purchased this printer approximately 18 months ago. I bought it so that I could print from my ipad wirelessly. I found out quickly that it wasn't as easy as advertised. Read more
Published 21 days ago by Savvy Shopper
2.0 out of 5 stars
Pretty to look at but not a very good printer
We've owned this printer for 14 months so I feel that I can now give a well earned review of this printer. It's an "ink-hog". Read more
Published 1 month ago by Carmen Adamczyk
5.0 out of 5 stars
Great printer
HP quality, does not disappoint . Wi fi mode is great, print from your iPhone or tablet as well as your pc.
Published 1 month ago by JeffKnowsStuff
1.0 out of 5 stars
S***tiest printer ever
Would give no stars if possible. Horrible. Doesn't ever work and says you need to replace the cartridges every time you use it. CRAP!
Published 1 month ago by Belle Tamara Keller
1.0 out of 5 stars
Never Again
Purchased this unit 22 months ago. Running Vista. Had trouble with computer recognizing printer. Called support line--tech told me to purchase a new USB cable! Read more
Published 1 month ago by Howdy
3.0 out of 5 stars
Not for the long run
I have had this printer for about 16 mos and I originally loved it! I thought the printing was great, quality was great. Read more
Published 1 month ago by Maria Da Silva
