Customer Reviews

HP Officejet Pro K550 Printer-gsa Compliant Single Function Printer. Up To 37PPM

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I totally disagree with the prior review. I have had this printer for a couple of years and it has been extremely reliable, with very few paper jams. And clearing the paper jams is quite easy, actually, if you know what you're doing - it's an almost straight paper path with access from the rear as well as the front of the printer. (Perhaps the previous reviewer should take the time to read the manual -- what a concept!) The print quality is excellent and the speed is terrific, especially for a printer in this price range. My only quibble is that HP refused to provide a Windows Vista driver for this printer, so -- although the printer still works fine -- I don't have all the features I used to have under XP Pro (like duplexing, which I now have to do manually). This is a very good printer, especially if you're still running Windows XP.

I have this printer on my office desk. I hate it. Here's why:

1) Takes up a lot of space. It's about the size of a desktop PC tower, laying horizontally on your desk

2) When it gets jammed you can't open the whole thing up to remove the jammed paper. I've been shoving my hand into the paper slot. It hurts your hand and the paper can rip if you're not careful. Of the 7 or more printers I've had, I've never had one that was so awful for clearing jams. Even if you clear the jam, you may still get errors and be unable to print.

3) The margins aren't great. Even when I "shrink to fit" documents and it looks fine with a Print Preview, I'll still be missing 1/4" from a side.

Don't buy this monstrosity.